---
name: ❓ Support Question
about: Have a problem that you can't figure out? 🤔
labels: question
---

### ❓ Support Question

<!--
Before asking a question here, please try asking in the support group first.
https://telegram.me/PHP_Telegram_Bot_Support

Keep in mind that GitHub is primarily an issue tracker.
-->

<--
❗ NEVER put your Telegram API key or any other private details here. (like passwords, user IDs, etc.)
Substitute them like <API_KEY> or <USER_ID> etc.
-->

#### Required Information

<!-- Fill in the relevant information below to help triage your pull request. -->
<!-- Please enter exact version numbers, not just "latest" etc.! -->

|  ?                        |  !
| ---                       | ---
| Operating system          | Name and version
| PHP Telegram Bot version  | x.y.z
| PHP version               | x.y.z
| MySQL version             | x.y.z / none
| Update Method             | Webhook / getUpdates
| Self-signed certificate   | yes / no
| RAW update (if available) | `{...}`

#### Summary

<!-- Describe the issue you are facing here. -->
