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<?php $requestPayload = json_decode(file_get_contents('php://input'),true); erLhcoreClassRestAPIHandler::setHeaders('Content-Type: application/json', (isset($_SERVER['HTTP_ORIGIN']) ? $_SERVER['HTTP_ORIGIN'] : (isset($requestPayload['host']) && $requestPayload['host'] != '' ? $requestPayload['host'] : "*"))); erTranslationClassLhTranslation::$htmlEscape = false; $Params['user_parameters_unordered']['department'] = isset($requestPayload['department']) ? $requestPayload['department'] : null; $chat = new erLhcoreClassModelChat(); $inputData = new stdClass(); $inputData->chatprefill = ''; $inputData->email = ''; $inputData->username = ''; $inputData->phone = ''; $inputData->product_id = ''; $inputData->bot_id = ''; $inputData->trigger_id = ''; $inputData->validate_start_chat = $inputData->validate_start_chat = isset($requestPayload['mode']) && $requestPayload['mode'] == 'popup' ? true : false; $inputData->priority = (isset($requestPayload['fields']['priority']) && is_numeric($requestPayload['fields']['priority'])) ? (int)$requestPayload['fields']['priority'] : false; $inputData->only_bot_online = isset($_POST['onlyBotOnline']) ? (int)$_POST['onlyBotOnline'] : 0; $inputData->vid = isset($requestPayload['vid']) && $requestPayload['vid'] != '' ? (string)$requestPayload['vid'] : ''; $inputData->skip_bot = false; if (isset($requestPayload['fields']['DepartamentID']) && !empty($requestPayload['fields']['DepartamentID'])) { $Params['user_parameters_unordered']['department'] = [$requestPayload['fields']['DepartamentID']]; } $validStart = false; if (is_array($Params['user_parameters_unordered']['department']) && count($Params['user_parameters_unordered']['department']) == 1) { if (!(isset($requestPayload['fields']['DepartamentID']) && $requestPayload['fields']['DepartamentID'] == -1)) { $parametersDepartment = erLhcoreClassChat::extractDepartment($Params['user_parameters_unordered']['department'],true, $requestPayload); $Params['user_parameters_unordered']['department'] = $parametersDepartment['system']; $requestPayload['fields']['DepartamentID'] = $inputData->departament_id = array_shift($Params['user_parameters_unordered']['department']); } else { $inputData->departament_id = -1; } } else { $inputData->departament_id = 0; } if (is_numeric($inputData->departament_id) && $inputData->departament_id > 0 && ($startDataDepartment = erLhcoreClassModelChatStartSettings::findOne(array('customfilter' => array("((`dep_ids` != '' AND JSON_CONTAINS(`dep_ids`,'" . (int)$inputData->departament_id . "','$')) OR department_id = " . (int)$inputData->departament_id . ")" )))) !== false) { $startDataFields = $startDataDepartment->data_array; } else { // Start chat field options $startData = erLhcoreClassModelChatConfig::fetch('start_chat_data'); $startDataFields = (array)$startData->data; } if (isset($requestPayload['theme']) && ($themeId = erLhcoreClassChat::extractTheme($requestPayload['theme'])) !== false) { $additionalParams['theme'] = erLhAbstractModelWidgetTheme::fetch($themeId); } $additionalParams['payload_data'] = isset($requestPayload['fields']) ? $requestPayload['fields'] : array(); if (isset($requestPayload['bpayload']['payload'])) { $additionalParams['bpayload'] = $requestPayload['bpayload']; } if (isset($additionalParams['payload_data']['phash']) && isset($additionalParams['payload_data']['pvhash']) && (string)$additionalParams['payload_data']['phash'] != '' && (string)$additionalParams['payload_data']['pvhash'] != '') { $paidChatSettings = erLhcoreClassChatPaid::paidChatWorkflow(array( 'uparams' => $additionalParams['payload_data'], 'mode' => 'chat', 'output' => 'json' )); if (isset($paidChatSettings['error'])) { $Errors['phash'] = $paidChatSettings['message']; } } if (isset($restAPI) && $requestPayload['ignore_required'] == true) { $additionalParams['ignore_required'] = true; } if (isset($restAPI['ignore_captcha']) && $restAPI['ignore_captcha'] === true) { $additionalParams['ignore_captcha'] = true; } if (isset($restAPI['collect_all']) && $restAPI['collect_all'] === true) { $additionalParams['collect_all'] = true; } if (!isset($Errors)) { if (isset($requestPayload['invitation_id']) && is_numeric($requestPayload['invitation_id'])) { $chat->invitation_id = (int)$requestPayload['invitation_id']; } $chat->referrer = isset($requestPayload['fields']['URLRefer']) ? $requestPayload['fields']['URLRefer'] : ''; if (is_array($chat->referrer)) { if (isset($chat->referrer['href'])){ $chat->referrer = (string)$chat->referrer['href']; } else { $chat->referrer = ''; } } $chat->session_referrer = isset($requestPayload['fields']['r']) ? $requestPayload['fields']['r'] : ''; $Errors = erLhcoreClassChatValidator::validateStartChat($inputData,$startDataFields,$chat, $additionalParams); // Check is visitor blocked based on previous data if present chat does not have a nick if (empty($Errors) && erLhcoreClassModelChatConfig::fetch('track_online_visitors')->current_value == 1 && ($chat->nick == 'Visitor' \|\| empty($chat->nick)) && isset($inputData->vid) && !empty($inputData->vid) && ($onlineUser = erLhcoreClassModelChatOnlineUser::fetchByVid($inputData->vid)) instanceof erLhcoreClassModelChatOnlineUser && $onlineUser->nick && $onlineUser->has_nick && erLhcoreClassModelChatBlockedUser::isBlocked(array('ip' => $chat->ip, 'dep_id' => $chat->dep_id, 'nick' => $onlineUser->nick)) ) { $Errors['blocked_user'] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','At this moment you can contact us via email only. Sorry for the inconveniences.'); } } if (empty($Errors) && isset($startDataFields['pre_conditions']) && !empty($startDataFields['pre_conditions'])) { $preConditions = json_decode($startDataFields['pre_conditions'], true); if ( (isset($preConditions['maintenance_mode']) && $preConditions['maintenance_mode'] == 1) \|\| (isset($preConditions['online']) && !empty($preConditions['online'])) \|\| (isset($preConditions['offline']) && !empty($preConditions['offline'])) \|\| (isset($preConditions['disable']) && !empty($preConditions['disable'])) ) { $outcome = erLhcoreClassChatValidator::validatePreconditions($preConditions, ['is_online' => true, 'online_user' => (isset($onlineUser) ? $onlineUser : false)]); if ($outcome['mode'] == 'disable' \|\| $outcome['mode'] == 'terminate') { $Errors['blocked_user'] = $outcome['message']; } } } if (empty($Errors)) { $chat->lsync = time(); $chat->setIP(); erLhcoreClassModelChat::detectLocation($chat, $inputData->vid); if (!isset($restAPI['ignore_geo']) \|\| $restAPI['ignore_geo'] === false) { $statusGeoAdjustment = erLhcoreClassChat::getAdjustment(erLhcoreClassModelChatConfig::fetch('geoadjustment_data')->data_value, $inputData->vid); if ($statusGeoAdjustment['status'] == 'hidden') { $outputResponse = array ( 'success' => false, 'errors' => ['Chat not available in your country'] ); erLhcoreClassRestAPIHandler::outputResponse($outputResponse, 'json', JSON_FORCE_OBJECT); exit; } } $chat->time = $chat->pnd_time = time(); $chat->status = erLhcoreClassModelChat::STATUS_PENDING_CHAT; $chat->hash = erLhcoreClassChat::generateHash(); if (isset($restAPI) && isset($requestPayload['chat_variables']) && is_array($requestPayload['chat_variables'])) { $chat_variables_array = $chat->chat_variables_array; foreach ($requestPayload['chat_variables'] as $chatVariableKey => $chatVariableName) { $chat_variables_array[$chatVariableKey] = $chatVariableName; } $chat->chat_variables = json_encode($chat_variables_array); $chat->chat_variables_array = $chat_variables_array; } if (isset($restAPI) && isset($requestPayload['additional_data']) && is_array($requestPayload['additional_data'])) { $chat_variables_array = $chat->additional_data_array; foreach ($requestPayload['additional_data'] as $chatVariableKey => $chatVariableName) { $chat_variables_array[$chatVariableKey] = $chatVariableName; } $chat->additional_data = json_encode($chat_variables_array); $chat->additional_data_array = $chat_variables_array; } $nick = trim($chat->nick); if ( empty($nick) ) { $chat->nick = 'Visitor'; } try { $db = ezcDbInstance::get(); $db->beginTransaction(); // Reopen old chat if enabled if ( erLhcoreClassModelChatConfig::fetch('track_online_visitors')->current_value == 1 && $inputData->vid != '' && erLhcoreClassModelChatConfig::fetch('reopen_chat_enabled')->current_value == 1 && ($onlineUser = erLhcoreClassModelChatOnlineUser::fetchByVid($inputData->vid)) instanceof erLhcoreClassModelChatOnlineUser ) { erLhcoreClassChat::reopenChatWidgetV2($onlineUser, $chat, array( 'open_closed_chat_timeout' => erLhcoreClassModelChatConfig::fetch('open_closed_chat_timeout')->current_value, 'reopen_closed' => erLhcoreClassModelChatConfig::fetch('allow_reopen_closed')->current_value )); } $chat->saveThis(); $logRouting = (int)erLhcoreClassModelChatConfig::fetch('audit_configuration')->data['log_routing']; if ($logRouting == 1) { erLhcoreClassChatValidator::logRoutingActions($chat); } if (isset($restAPI) && isset($requestPayload['messages']) && is_array($requestPayload['messages'])) { erLhcoreClassRestAPIHandler::importMessages($chat, $requestPayload['messages']); } $paramsExecution = array(); // Handle subject if (isset($requestPayload['fields']['subject_id']) && is_numeric($requestPayload['fields']['subject_id'])) { $subject = erLhAbstractModelSubject::fetch($requestPayload['fields']['subject_id']); if ($subject instanceof erLhAbstractModelSubject) { $subjectChat = new erLhAbstractModelSubjectChat(); $subjectChat->subject_id = (int)$requestPayload['fields']['subject_id']; $subjectChat->chat_id =$chat->id; $subjectChat->saveThis(); } } // Assign chat to user if ( erLhcoreClassModelChatConfig::fetch('track_online_visitors')->current_value == 1 ) { // To track online users $userInstance = erLhcoreClassModelChatOnlineUser::handleRequest(array('check_message_operator' => true, 'message_seen_timeout' => erLhcoreClassModelChatConfig::fetch('message_seen_timeout')->current_value, 'vid' => $inputData->vid)); if ($userInstance !== false) { if (isset($requestPayload['invitation_id']) && is_numeric($requestPayload['invitation_id'])) { $chat->invitation_id = (int)$requestPayload['invitation_id']; $onlineAttrSystem = $userInstance->online_attr_system_array; $ignoreResponder = isset($onlineAttrSystem['lhc_ignore_autoresponder']) && $onlineAttrSystem['lhc_ignore_autoresponder'] == 1; if (isset($onlineAttrSystem['lhc_assign_to_me']) && $onlineAttrSystem['lhc_assign_to_me'] == 1 && $userInstance->operator_user !== false && $userInstance->operator_user_id > 0) { $chat->user_id = $userInstance->operator_user_id; $chat->tslasign = time(); } if (isset($onlineAttrSystem['lhc_ignore_bot']) && $onlineAttrSystem['lhc_ignore_bot'] == 1) { $ignoreBot = true; } $conversionUser = erLhAbstractModelProactiveChatCampaignConversion::fetch($userInstance->conversion_id); if ($conversionUser instanceof erLhAbstractModelProactiveChatCampaignConversion) { $conversionUser->invitation_status = erLhAbstractModelProactiveChatCampaignConversion::INV_CHAT_STARTED; $conversionUser->chat_id = $chat->id; $conversionUser->department_id = $chat->dep_id; $conversionUser->con_time = time(); $conversionUser->saveThis(); } $userInstance->conversion_id = 0; // Store Message from operator $msg = new erLhcoreClassModelmsg(); $msg->msg = trim($userInstance->operator_message_front); if ($msg->msg == '') { $inv = erLhAbstractModelProactiveChatInvitation::fetch($requestPayload['invitation_id']); if ($inv instanceof erLhAbstractModelProactiveChatInvitation){ erLhcoreClassChatEventDispatcher::getInstance()->dispatch('chat.process_invitation',array( 'invitation' => & $inv, 'chat' => $chat, 'ou' => $userInstance )); $inv->translateByLocale(); $msg->msg = $inv->message; } } else { erLhcoreClassChatEventDispatcher::getInstance()->dispatch('chat.process_invitation_ou',array( 'ou' => $userInstance, 'msg' => & $msg, 'chat' => $chat )); } $msg->chat_id = $chat->id; $msg->name_support = $userInstance->operator_user !== false ? trim($userInstance->operator_user->name_support) : (!empty($userInstance->operator_user_proactive) ? $userInstance->operator_user_proactive : erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Live Support')); $msg->user_id = $userInstance->operator_user_id > 0 ? $userInstance->operator_user_id : -2; $msg->time = time(); // Save only if there is a message // Happens with invitations where there is no message itself if ($msg->msg != '') { erLhcoreClassChat::getSession()->save($msg); } if ($ignoreResponder == false && $userInstance->invitation !== false && (!isset($userInstance->invitation->design_data_array['use_default_autoresponder']) \|\| $userInstance->invitation->design_data_array['use_default_autoresponder'] == false)) { $responder = $userInstance->invitation->autoresponder; } if ($requestPayload['invitation_id'] > 0) { $invitation = erLhAbstractModelProactiveChatInvitation::fetch($requestPayload['invitation_id']); if ($invitation instanceof erLhAbstractModelProactiveChatInvitation && $invitation->bot_id > 0 && $invitation->trigger_id > 0) { if ($invitation->bot_offline == true) { $paramsExecution['bot_only_offline'] = true; } $paramsExecution['bot_id'] = $invitation->bot_id; $paramsExecution['trigger_id'] = $invitation->trigger_id; // If bot is appended to a widget we should always execute it first. if (isset($invitation->design_data_array['append_bot']) && $invitation->design_data_array['append_bot'] == 1 && !isset($requestPayload['bpayload']['payload'])) { $trigger = erLhcoreClassModelGenericBotTrigger::fetch($paramsExecution['trigger_id']); $paramsExecution['trigger_id_executed'] = $paramsExecution['trigger_id']; if (is_object($trigger)) { erLhcoreClassGenericBotWorkflow::processTrigger($chat, $trigger); $triggerEvent = erLhcoreClassModelGenericBotChatEvent::findOne(array('filter' => array('chat_id' => $chat->id))); unset($paramsExecution['trigger_id']); // Now we let default trigger to be executed } } } // Lock department support if ( $invitation instanceof erLhAbstractModelProactiveChatInvitation && isset($invitation->design_data_array['lock_department']) && $invitation->design_data_array['lock_department'] == true && isset($onlineAttrSystem['inv_ldp']) && is_numeric($onlineAttrSystem['inv_ldp']) && $onlineAttrSystem['inv_ldp'] > 0 ) { $chat->dep_id = $onlineAttrSystem['inv_ldp']; unset($onlineAttrSystem['inv_ldp']); // Let invitation flow set it again $userInstance->online_attr_system = json_encode($onlineAttrSystem); } if ($invitation instanceof erLhAbstractModelProactiveChatInvitation && isset($invitation->design_data_array['show_everytime']) && $invitation->design_data_array['show_everytime'] == true && isset($invitation->design_data_array['show_after_chat']) && $invitation->design_data_array['show_after_chat'] == true) { $userInstance->operator_message = ''; $userInstance->message_seen = 0; $userInstance->message_seen_ts = 0; if (isset($onlineAttrSystem['qinv'])) { unset($onlineAttrSystem['qinv']); // Next time show normal invitation } if (isset($onlineAttrSystem['session_inv'])) { unset($onlineAttrSystem['session_inv']); // Next time show normal invitation } $userInstance->online_attr_system = json_encode($onlineAttrSystem); $resetMessage = true; } } $chat->chat_initiator = erLhcoreClassModelChat::CHAT_INITIATOR_PROACTIVE; } if (!isset($resetMessage)) { $userInstance->message_seen = 1; $userInstance->message_seen_ts = time(); } if ($userInstance->visitor_tz == '') { $userInstance->visitor_tz = $chat->user_tz_identifier; } if (erLhcoreClassModelChatConfig::fetch('remember_phone_email')->current_value == 1 && $userInstance->chat_id > 0) { $chatLegacy = erLhcoreClassModelChat::fetch($userInstance->chat_id); if (is_object($chatLegacy)) { if ($chatLegacy->phone != '' && $chat->phone == '') { $chat->phone = $chatLegacy->phone; } if ($chatLegacy->email != '' && $chat->email == '') { $chat->email = $chatLegacy->email; } } } $userInstance->dep_id = $chat->dep_id; $userInstance->chat_time = time(); $userInstance->chat_id = $chat->id; if (erLhcoreClassModelChatConfig::fetch('remember_username')->current_value == 1) { if ($chat->nick != 'Visitor') { $onlineAttr = $userInstance->online_attr_system_array; if (!isset($onlineAttr['username'])) { $onlineAttr['username'] = $chat->nick; $userInstance->online_attr_system = json_encode($onlineAttr); $userInstance->online_attr_system_array = $onlineAttr; } } elseif ($chat->nick == 'Visitor') { if ($userInstance->nick && $userInstance->has_nick) { $chat->nick = $userInstance->nick; if (empty($chat->nick)) { $chat->nick = 'Visitor'; } } } } $userInstance->saveThis(); $chat->online_user_id = $userInstance->id; $chat->saveThis(); if ( erLhcoreClassModelChatConfig::fetch('track_footprint')->current_value == 1) { erLhcoreClassModelChatOnlineUserFootprint::assignChatToPageviews($userInstance, erLhcoreClassModelChatConfig::fetch('footprint_background')->current_value == 1); } } } // Store theme trigger message as first message // But only if invitation have not set those // And only if it's not button click if ((!isset($requestPayload['invitation_id']) \|\| !is_numeric($requestPayload['invitation_id'])) && !isset($msg) && isset($additionalParams['theme']) && isset($additionalParams['theme']->bot_configuration_array['trigger_id']) && !empty($additionalParams['theme']->bot_configuration_array['trigger_id']) && $additionalParams['theme']->bot_configuration_array['trigger_id'] > 0 && !isset($requestPayload['bpayload']['payload']) ) { $trigger = erLhcoreClassModelGenericBotTrigger::fetch($additionalParams['theme']->bot_configuration_array['trigger_id']); $paramsExecution['trigger_id_executed'] = $additionalParams['theme']->bot_configuration_array['trigger_id']; if (is_object($trigger)) { erLhcoreClassGenericBotWorkflow::$setBotFlow = true; erLhcoreClassGenericBotWorkflow::processTrigger($chat, $trigger); erLhcoreClassGenericBotWorkflow::$setBotFlow = false; $triggerEvent = erLhcoreClassModelGenericBotChatEvent::findOne(array('filter' => array('chat_id' => $chat->id))); } } $messageInitial = false; // Store message if required if (isset($startDataFields['message_visible_in_page_widget']) && $startDataFields['message_visible_in_page_widget'] == true) { if (isset($inputData->question) && $inputData->question != '') { // Store question as message $msg = new erLhcoreClassModelmsg(); $msg->msg = trim($inputData->question); $msg->chat_id = $chat->id; $msg->user_id = 0; $msg->time = time(); erLhcoreClassChat::getSession()->save($msg); $paramsExecution['msg'] = $messageInitial = $msg; $chat->unanswered_chat = 1; $chat->last_msg_id = $msg->id; $chat->saveThis(); if (isset($triggerEvent) && $triggerEvent instanceof erLhcoreClassModelGenericBotChatEvent){ erLhcoreClassGenericBotWorkflow::userMessageAdded($chat, $msg); $paramsExecution['ignore_default'] = true; } } } if (is_numeric($inputData->bot_id) && !isset($paramsExecution['bot_id'])) { $paramsExecution['bot_id'] = (int)$inputData->bot_id; } if (isset($requestPayload['bpayload']['payload']) && isset($requestPayload['bpayload']['type']) && $requestPayload['bpayload']['type'] == 'triggerclicked') { $paramsExecution['trigger_id'] = $requestPayload['bpayload']['id']; $paramsExecution['trigger_button_id'] = $requestPayload['bpayload']['payload']; $paramsExecution['processed'] = $requestPayload['bpayload']['processed']; }else if (isset($requestPayload['bpayload']['payload']) && isset($requestPayload['bpayload']['type']) && $requestPayload['bpayload']['type'] == '') { $paramsExecution['trigger_id'] = $requestPayload['bpayload']['id']; $paramsExecution['trigger_payload_id'] = $requestPayload['bpayload']['payload']; $paramsExecution['processed'] = $requestPayload['bpayload']['processed']; } else if (is_numeric($inputData->trigger_id)) { $paramsExecution['trigger_id'] = $inputData->trigger_id; } if ( !(isset($requestPayload['ignore_bot']) && $requestPayload['ignore_bot'] == true) && !(isset($additionalParams['payload_data']['ignore_bot']) && $additionalParams['payload_data']['ignore_bot'] == true) && !(isset($ignoreBot) && $ignoreBot == true) && $inputData->skip_bot === false ) { // Set bot workflow if required erLhcoreClassChatValidator::setBot($chat, $paramsExecution); } if (!isset($responder) && (!isset($ignoreResponder) \|\| $ignoreResponder === false)) { $responder = erLhAbstractModelAutoResponder::processAutoResponder($chat); } if (isset($responder) && $responder instanceof erLhAbstractModelAutoResponder && $responder->disabled == 0) { $beforeAutoResponderErrors = array(); erLhcoreClassChatEventDispatcher::getInstance()->dispatch('chat.before_auto_responder_triggered',array('chat' => & $chat, 'errors' => & $beforeAutoResponderErrors)); if (empty($beforeAutoResponderErrors)) { $responderChat = new erLhAbstractModelAutoResponderChat(); $responderChat->auto_responder_id = $responder->id; $responderChat->chat_id = $chat->id; $responderChat->wait_timeout_send = 1 - $responder->repeat_number; $responderChat->saveThis(); $chat->auto_responder_id = $responderChat->id; erLhcoreClassChatEventDispatcher::getInstance()->dispatch('chat.before_auto_responder_message',array('chat' => & $chat, 'responder' => & $responder)); if ($chat->status != erLhcoreClassModelChat::STATUS_BOT_CHAT) { $messageText = ''; if ($responder->offline_message != '' && !erLhcoreClassChat::isOnline($chat->dep_id, false, array( 'online_timeout' => (int) erLhcoreClassModelChatConfig::fetch('sync_sound_settings')->data['online_timeout'], 'ignore_user_status' => false ))) { $messageText = $responder->offline_message; } else { $messageText = $responder->wait_message; } if ($messageText != '') { $msg = new erLhcoreClassModelmsg(); $msg->msg = erLhcoreClassGenericBotWorkflow::translateMessage(trim($messageText), array('chat' => $chat, 'args' => ['chat' => $chat])); $msg->meta_msg = $responder->getMeta($chat, 'pending'); if ($msg->meta_msg == '') { $msg->meta_msg = '{"content":{"auto_responder":true}}'; } else { $metaMessage = json_decode($msg->meta_msg, true); $metaMessage['content']['auto_responder'] = true; $msg->meta_msg = json_encode($metaMessage); } $msg->chat_id = $chat->id; $msg->name_support = $responder->operator != '' ? $responder->operator : erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Live Support'); $msg->user_id = -2; $msg->time = time() + 1; erLhcoreClassChat::getSession()->save($msg); if ($chat->last_msg_id < $msg->id) { $chat->last_msg_id = $msg->id; } } } $chat->saveThis(); erLhcoreClassChatEventDispatcher::getInstance()->dispatch('chat.auto_responder_triggered', array('chat' => & $chat)); } else { $msg = new erLhcoreClassModelmsg(); $msg->msg = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/adminchat','Auto responder got error').': '.implode('; ', $beforeAutoResponderErrors); $msg->chat_id = $chat->id; $msg->user_id = -1; $msg->time = time(); if ($chat->last_msg_id < $msg->id) { $chat->last_msg_id = $msg->id; } erLhcoreClassChat::getSession()->save($msg); } } erLhcoreClassChat::updateDepartmentStats($chat->department); // Paid chat settings if (isset($paidChatSettings)) { erLhcoreClassChatPaid::processPaidChatWorkflow(array( 'chat' => $chat, 'paid_chat_params' => $paidChatSettings, )); } // We want to find first visitor message and always scroll to it $message_id_first = (int)erLhcoreClassModelmsg::getCount(['limit' => 1, 'sort' => 'id ASC', 'filter' => ['user_id' => 0, 'chat_id' => $chat->id]],'count','id','id'); if ($message_id_first == 0) { // Sometimes action can be a button click without saving visitor message, in this scenario there is no visitor message $message_id_first = (int)erLhcoreClassModelmsg::getCount(['limit' => 1, 'offset' => 1, 'sort' => 'id ASC', 'filter' => ['chat_id' => $chat->id]],'count','id','id'); } $db->commit(); $validStart = true; } catch (Exception $e) { $db->rollback(); throw $e; } $outputResponse = array ( 'success' => true, 't' => erLhcoreClassGenericBotWorkflow::$triggerName, 'chatLiveData' => array ( 'message_id_first' => (isset($message_id_first) ? $message_id_first : 0) ), 'chatData' => array ( 'id' => $chat->id, 'hash' => $chat->hash, 'lmsg_id' => (is_numeric($chat->old_last_msg_id) ? $chat->old_last_msg_id : 0) ) ); } else { $optionsJson = JSON_FORCE_OBJECT; $outputResponse = array ( 'success' => false, 'errors' => $Errors ); } if (!isset($restAPI)) { erLhcoreClassRestAPIHandler::outputResponse($outputResponse, 'json', isset($optionsJson) ? $optionsJson : 0); if ($validStart === true) { // Try to finish request before any listers do their job flush(); if (function_exists('fastcgi_finish_request')) { fastcgi_finish_request(); } erLhcoreClassChatEventDispatcher::getInstance()->dispatch('chat.chat_started', array('chat' => & $chat, 'msg' => $messageInitial)); } exit; } else { if ($validStart === true) { erLhcoreClassChatEventDispatcher::getInstance()->dispatch('chat.chat_started', array('chat' => & $chat, 'msg' => $messageInitial)); } } ?>

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