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<?php class erLhcoreClassDepartament{ public static function getDepartaments() { $db = ezcDbInstance::get(); $stmt = $db->prepare('SELECT * FROM lh_departament ORDER BY id ASC'); $stmt->execute(); $rows = $stmt->fetchAll(); return $rows; } public static function sortByStatus($departments) { $onlineDep = array(); $offlineDep = array(); foreach ($departments as $dep) { if ($dep->is_online === true){ $onlineDep[] = $dep; } else { $offlineDep[] = $dep; } } return array_merge($onlineDep,$offlineDep); } public static function validateDepartment(erLhcoreClassModelDepartament & $department, $additionalParams = array()) { $definition = array( 'Name' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw' ), 'Alias' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw' ), 'Email' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw' ), 'XMPPRecipients' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw' ), 'XMPPRecipientsGroup' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw' ), 'Identifier' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'string' ), 'Priority' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int' ), 'SortPriority' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int' ), 'TansferDepartmentID' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int', array('min_range' => 1) ), 'TransferTimeout' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int', array('min_range' => 5) ), 'delay_lm' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int', array('min_range' => 5) ), 'hide_survey_bot' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'boolean' ), 'OnlineHoursActive' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'boolean' ), 'Disabled' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'boolean' ), 'Hidden' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'boolean' ), 'inform_close' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'boolean' ), 'inform_unread' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'boolean' ), 'off_op_exec' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'boolean' ), 'no_transfer_no_operators' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'boolean' ), 'off_op_work_hours' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'boolean' ), 'ru_on_transfer' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'boolean' ), 'nc_cb_execute' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'boolean' ), 'na_cb_execute' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'boolean' ), 'off_if_online' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'boolean' ), 'AutoAssignActive' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'boolean' ), 'active_mail_balancing' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'boolean' ), 'VisibleIfOnline' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'boolean' ), 'ExcludeInactiveChats' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'boolean' ), 'priority_check' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'boolean' ), 'AutoAssignLowerLimit' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'boolean' ), 'MaxNumberActiveChats' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int' ), 'max_ac_dep_mails' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int' ), 'max_active_mails' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int' ), 'MaxWaitTimeoutSeconds' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int' ), 'max_timeout_seconds_mail' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int' ) ,'MaxNumberActiveDepChats' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int' ), 'pending_max' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int' ), 'delay_before_assign' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int' ), 'delay_before_assign_mail' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int' ), 'inform_unread_delay' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int',array('min_range' => 5) ), 'inform_delay' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int',array('min_range' => 0) ), 'mailbox_id' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int',array('min_range' => 0) ), 'transfer_min_priority' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int' ), 'inform_options' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'string', null, FILTER_REQUIRE_ARRAY ), 'inform_close_all' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'boolean' ), 'inform_close_all_email' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'string' ), 'DepartamentProducts' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int', null, FILTER_REQUIRE_ARRAY ), 'products_enabled' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'boolean' ), 'products_required' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'boolean' ), 'assign_same_language' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'boolean' ), 'hide_send_email' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'boolean' ), 'dep_offline' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'boolean' ), // Bot attributes 'bot_id' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int', array('min_range' => 1) ), 'bot_tr_id' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int', array('min_range' => 1) ), 'theme_ind' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int', array('min_range' => 1), FILTER_REQUIRE_ARRAY ), 'bot_only_offline' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'boolean' ), 'bot_foh' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'boolean' ), 'archive' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'boolean' ), 'auto_delay_timeout' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int', array('min_range' => 1) ), 'auto_delay_var' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw' ), 'bot_debug' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'boolean' ), 'survey_id' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int', array('min_range' => 1) ), 'attr_int_1' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int', array('min_range' => 0) ), 'attr_int_2' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int', array('min_range' => 0) ), 'attr_int_3' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int', array('min_range' => 0) ), 'active_prioritized_assignment' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'boolean' ), 'assign_by_priority' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'boolean' ), 'assign_by_priority_chat' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'boolean' ), 'min_agent_priority' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int' ), 'min_chat_priority' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int' ), 'max_chat_priority' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int' ), ); foreach (self::getWeekDays() as $dayShort => $dayLong) { $definition[$dayShort] = new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'boolean' ); $key = 'StartHour'.ucfirst($dayShort); $definition[$key] = new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int',array('min_range' => 0, 'mx_range' => 23) ); $key = 'StartMinutes'.ucfirst($dayShort); $definition[$key] = new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int',array('min_range' => 0, 'mx_range' => 59) ); $key = 'EndHour'.ucfirst($dayShort); $definition[$key] = new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int',array('min_range' => 0, 'mx_range' => 23) ); $key = 'EndMinutes'.ucfirst($dayShort); $definition[$key] = new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int',array('min_range' => 0, 'mx_range' => 59) ); } if (isset($additionalParams['payload_data'])) { $form = new erLhcoreClassInputForm(INPUT_GET, $definition, null, $additionalParams['payload_data']); } else { $form = new ezcInputForm( INPUT_POST, $definition ); } $Errors = array(); if ( !$form->hasValidData( 'Name' ) \|\| $form->Name == '' ) { $Errors[] = erTranslationClassLhTranslation::getInstance()->getTranslation('departament/edit','Please enter a department name'); } else { $department->name = $form->Name; } if (erLhcoreClassUser::instance()->hasAccessTo('lhdepartment','managealias') == true) { if ( $form->hasValidData( 'Alias' ) ) { $department->alias = trim($form->Alias); if (is_numeric($department->alias)) { $Errors[] = erTranslationClassLhTranslation::getInstance()->getTranslation('departament/edit','Alias should be not a plain number!'); } } } $botConfiguration = $department->bot_configuration_array; if ((isset($additionalParams['payload_data']) && erLhcoreClassRestAPIHandler::hasAccessTo('lhdepartment', 'actautoassignment')) \|\| erLhcoreClassUser::instance()->hasAccessTo('lhdepartment','actautoassignment') ) { if ( $form->hasValidData( 'AutoAssignActive' ) && $form->AutoAssignActive == true ) { $department->active_balancing = 1; } else { $department->active_balancing = 0; } if ( $form->hasValidData( 'active_mail_balancing' ) && $form->active_mail_balancing == true ) { $department->active_mail_balancing = 1; } else { $department->active_mail_balancing = 0; } if ( $form->hasValidData( 'assign_same_language' ) && $form->assign_same_language == true ) { $department->assign_same_language = 1; } else { $department->assign_same_language = 0; } if ( $form->hasValidData( 'MaxNumberActiveChats' ) ) { $department->max_active_chats = $form->MaxNumberActiveChats; } else { $department->max_active_chats = 0; } if ( $form->hasValidData( 'max_active_mails' ) ) { $department->max_active_mails = $form->max_active_mails; } else { $department->max_active_mails = 0; } if ( $form->hasValidData( 'MaxWaitTimeoutSeconds' ) ) { $department->max_timeout_seconds = $form->MaxWaitTimeoutSeconds; } else { $department->max_timeout_seconds = 0; } if ( $form->hasValidData( 'max_timeout_seconds_mail' ) ) { $department->max_timeout_seconds_mail = $form->max_timeout_seconds_mail; } else { $department->max_timeout_seconds_mail = 0; } if ( $form->hasValidData( 'delay_before_assign' ) ) { $department->delay_before_assign = $form->delay_before_assign; } else { $department->delay_before_assign = 0; } if ( $form->hasValidData( 'delay_before_assign_mail' ) ) { $department->delay_before_assign_mail = $form->delay_before_assign_mail; } else { $department->delay_before_assign_mail = 0; } if ( $form->hasValidData( 'ExcludeInactiveChats' ) ) { $department->exclude_inactive_chats = $form->ExcludeInactiveChats; } else { $department->exclude_inactive_chats = 0; } if ( $form->hasValidData( 'AutoAssignLowerLimit' ) ) { $botConfiguration['auto_lower_limit'] = $form->AutoAssignLowerLimit; } else { $botConfiguration['auto_lower_limit'] = 0; } if ( $form->hasValidData( 'MaxNumberActiveDepChats' ) ) { $department->max_ac_dep_chats = $form->MaxNumberActiveDepChats; } else { $department->max_ac_dep_chats = 0; } if ( $form->hasValidData( 'max_ac_dep_mails' ) ) { $department->max_ac_dep_mails = $form->max_ac_dep_mails; } else { $department->max_ac_dep_mails = 0; } if ( $form->hasValidData( 'assign_by_priority' ) && $form->assign_by_priority == true ) { $botConfiguration['assign_by_priority'] = 1; } else { $botConfiguration['assign_by_priority'] = 0; } if ( $form->hasValidData( 'active_prioritized_assignment' ) && $form->active_prioritized_assignment == true ) { $botConfiguration['active_prioritized_assignment'] = 1; } else { $botConfiguration['active_prioritized_assignment'] = 0; } if ( $form->hasValidData( 'assign_by_priority_chat' ) && $form->assign_by_priority_chat == true ) { $botConfiguration['assign_by_priority_chat'] = 1; } else { $botConfiguration['assign_by_priority_chat'] = 0; } if ( $form->hasValidData( 'min_agent_priority' ) ) { $botConfiguration['min_agent_priority'] = $form->min_agent_priority; } else { $botConfiguration['min_agent_priority'] = 0; } if ($form->hasValidData( 'priority_check' ) && $form->priority_check == true) { $botConfiguration['priority_check'] = 1; } else { $botConfiguration['priority_check'] = 0; } if ( $form->hasValidData( 'min_chat_priority' ) ) { $botConfiguration['min_chat_priority'] = $form->min_chat_priority; } else { $botConfiguration['min_chat_priority'] = 0; } if ( $form->hasValidData( 'max_chat_priority' ) ) { $botConfiguration['max_chat_priority'] = $form->max_chat_priority; } else { $botConfiguration['max_chat_priority'] = 0; } } if ((isset($additionalParams['payload_data']) && erLhcoreClassRestAPIHandler::hasAccessTo('lhdepartment', 'actworkflow')) \|\| erLhcoreClassUser::instance()->hasAccessTo('lhdepartment','actworkflow') ) { if ( $form->hasValidData( 'TansferDepartmentID' ) ) { $department->department_transfer_id = $form->TansferDepartmentID; } else { $department->department_transfer_id = 0; } if ( $form->hasValidData( 'TransferTimeout' ) ) { $department->transfer_timeout = $form->TransferTimeout; } else { $department->transfer_timeout = 0; } if ( $form->hasValidData( 'nc_cb_execute' ) && $form->nc_cb_execute == true ) { $department->nc_cb_execute = 1; } else { $department->nc_cb_execute = 0; } if ( $form->hasValidData( 'off_op_exec' ) && $form->off_op_exec == true ) { $botConfiguration['off_op_exec'] = 1; } else { $botConfiguration['off_op_exec'] = 0; } if ( $form->hasValidData( 'no_transfer_no_operators' ) && $form->no_transfer_no_operators == true ) { $botConfiguration['no_transfer_no_operators'] = 1; } else { $botConfiguration['no_transfer_no_operators'] = 0; } if ( $form->hasValidData( 'off_op_work_hours' ) && $form->off_op_work_hours == true) { $botConfiguration['off_op_work_hours'] = 1; } else { $botConfiguration['off_op_work_hours'] = 0; } if ( $form->hasValidData( 'ru_on_transfer' ) && $form->ru_on_transfer == true ) { $botConfiguration['ru_on_transfer'] = 1; } else { $botConfiguration['ru_on_transfer'] = 0; } if ( $form->hasValidData( 'na_cb_execute' ) && $form->na_cb_execute == true ) { $department->na_cb_execute = 1; } else { $department->na_cb_execute = 0; } if ( $form->hasValidData( 'off_if_online' ) && $form->off_if_online == true ) { $botConfiguration['off_if_online'] = 1; } else { $botConfiguration['off_if_online'] = 0; } } if ( $form->hasValidData( 'Identifier' ) ) { $department->identifier = $form->Identifier; } if ( $form->hasValidData( 'delay_lm' ) ) { $department->delay_lm = $form->delay_lm; } else { $department->delay_lm = 0; } if ( $form->hasValidData( 'dep_offline' ) ) { $department->dep_offline = 1; } else { $department->dep_offline = 0; } if ( $form->hasValidData( 'pending_max' ) ) { $department->pending_max = $form->pending_max; } else { $department->pending_max = 0; } if ( $form->hasValidData( 'attr_int_1' ) ) { $department->attr_int_1 = $form->attr_int_1; } if ( $form->hasValidData( 'attr_int_2' ) ) { $department->attr_int_2 = $form->attr_int_2; } if ( $form->hasValidData( 'attr_int_3' ) ) { $department->attr_int_3 = $form->attr_int_3; } if ( $form->hasValidData( 'Email' ) ) { $partsEmail = explode(',', $form->Email); $validatedEmail = array(); foreach ($partsEmail as $email){ if (filter_var(trim($email), FILTER_VALIDATE_EMAIL)){ $validatedEmail[] = trim($email); } } $department->email = implode(',', $validatedEmail); } else { $department->email = ''; } if ( $form->hasValidData( 'XMPPRecipients' ) ) { $department->xmpp_recipients = $form->XMPPRecipients; } else { $department->xmpp_recipients = ''; } if ( $form->hasValidData( 'XMPPRecipientsGroup' ) ) { $department->xmpp_group_recipients = $form->XMPPRecipientsGroup; } else { $department->xmpp_group_recipients = ''; } if ( $form->hasValidData( 'Priority' ) ) { $department->priority = $form->Priority; } else { $department->priority = 0; } if ( $form->hasValidData( 'SortPriority' ) ) { $department->sort_priority = $form->SortPriority; } else { $department->sort_priority = 0; } if ( $form->hasValidData( 'inform_close' ) && $form->inform_close === true ) { $department->inform_close = 1; } else { $department->inform_close = 0; } if ( $form->hasValidData( 'inform_close_all' ) && $form->inform_close_all === true ) { $department->inform_close_all = 1; } else { $department->inform_close_all = 0; } if ( $form->hasValidData( 'inform_close_all_email' ) ) { $department->inform_close_all_email = $form->inform_close_all_email; } else { $department->inform_close_all_email = ''; } if ( $form->hasValidData( 'inform_unread' ) && $form->inform_unread === true ) { $department->inform_unread = 1; } else { $department->inform_unread = 0; } if ( $form->hasValidData( 'archive' ) && $form->archive === true ) { $department->archive = 1; } else { $department->archive = 0; } if ( $form->hasValidData( 'VisibleIfOnline' ) && $form->VisibleIfOnline === true ) { $department->visible_if_online = 1; } else { $department->visible_if_online = 0; } if ($form->hasValidData( 'inform_unread_delay' )) { $department->inform_unread_delay = $form->inform_unread_delay; } elseif ($department->inform_unread == 1) { $Errors[] = erTranslationClassLhTranslation::getInstance()->getTranslation('departament/edit','Minimum 5 seconds'); } else { $department->inform_unread_delay = 0; } if ( $form->hasValidData( 'Disabled' ) && $form->Disabled === true ) { $department->disabled = 1; } else { $department->disabled = 0; } if ( $form->hasValidData( 'Hidden' ) && $form->Hidden === true ) { $department->hidden = 1; } else { $department->hidden = 0; } if ( $form->hasValidData( 'OnlineHoursActive' ) && $form->OnlineHoursActive === true ) { $department->online_hours_active = 1; } else { $department->online_hours_active = 0; } $productsConfiguration = $department->product_configuration_array; if ( $form->hasValidData( 'products_enabled' ) && $form->products_enabled === true ) { $productsConfiguration['products_enabled'] = 1; } else { $productsConfiguration['products_enabled'] = 0; } if ( $form->hasValidData( 'products_required' ) && $form->products_required === true ) { $productsConfiguration['products_required'] = 1; } else { $productsConfiguration['products_required'] = 0; } $department->product_configuration_array = $productsConfiguration; $department->product_configuration = json_encode($productsConfiguration); if ( $form->hasValidData( 'inform_options' ) ) { $department->inform_options = serialize($form->inform_options); $department->inform_options_array = $form->inform_options; } else { $department->inform_options = serialize(array()); } if ( $form->hasValidData( 'inform_delay' ) ) { $department->inform_delay = $form->inform_delay; } else { $department->inform_delay = 0; } if ($department->id > 0 && $department->department_transfer_id == $department->id) { $Errors[] = erTranslationClassLhTranslation::getInstance()->getTranslation('departament/edit','Transfer department has to be different one than self'); } foreach (self::getWeekDays() as $dayShort => $dayLong) { if($form->hasValidData( $dayShort ) && $form->$dayShort === true) { $key = 'StartHour' . ucfirst($dayShort); if ($form->hasValidData($key)) { $startHour = $form->$key; } else { $startHour = 0; } $key = 'EndHour' . ucfirst($dayShort); if ($form->hasValidData($key)) { $endHour = $form->$key; } else { $endHour = 0; } $key = 'StartMinutes' . ucfirst($dayShort); if ($form->hasValidData($key)) { $StartMinutes = str_pad($form->$key, 2, '0', STR_PAD_LEFT); } else { $StartMinutes = '00'; } $key = 'EndMinutes' . ucfirst($dayShort); if ($form->hasValidData($key)) { $endHourMinutes = str_pad($form->$key, 2, '0', STR_PAD_LEFT); } else { $endHourMinutes = '00'; } $key = $dayShort . '_start_hour'; $department->$key = $startHour . $StartMinutes; $key = $dayShort . '_end_hour'; $department->$key = $endHour . $endHourMinutes; } else { $key = $dayShort . '_start_hour'; $department->$key = -1; $key = $dayShort . '_end_hour'; $department->$key = -1; } } if ( $form->hasValidData( 'DepartamentProducts' ) && !empty($form->DepartamentProducts)) { $department->departament_products_id = $form->DepartamentProducts; } else { $department->departament_products_id = array(); } if ( $form->hasValidData( 'bot_id' ) ) { $botConfiguration['bot_id'] = $form->bot_id; } else { $botConfiguration['bot_id'] = 0; } if ( $form->hasValidData( 'mailbox_id' ) ) { $botConfiguration['mailbox_id'] = $form->mailbox_id; } else { $botConfiguration['mailbox_id'] = 0; } if ( $form->hasValidData( 'transfer_min_priority' ) ) { $botConfiguration['transfer_min_priority'] = $form->transfer_min_priority; } else { $botConfiguration['transfer_min_priority'] = ''; } if ( $form->hasValidData( 'bot_tr_id' ) ) { $botConfiguration['bot_tr_id'] = $form->bot_tr_id; } else { $botConfiguration['bot_tr_id'] = 0; } if ( $form->hasValidData( 'theme_ind' ) ) { $botConfiguration['theme_ind'] = implode(',',$form->theme_ind); } else { $botConfiguration['theme_ind'] = 0; } if ((isset($additionalParams['payload_data']) && erLhcoreClassRestAPIHandler::hasAccessTo('lhdepartment', 'managesurvey')) \|\| erLhcoreClassUser::instance()->hasAccessTo('lhdepartment', 'managesurvey')) { if ($form->hasValidData('survey_id')) { $botConfiguration['survey_id'] = $form->survey_id; } else { $botConfiguration['survey_id'] = 0; } } if ( $form->hasValidData( 'bot_only_offline' ) ) { $botConfiguration['bot_only_offline'] = true; } else { $botConfiguration['bot_only_offline'] = false; } if ( $form->hasValidData( 'hide_survey_bot' ) ) { $botConfiguration['hide_survey_bot'] = true; } else { $botConfiguration['hide_survey_bot'] = false; } if ( $form->hasValidData( 'bot_foh' ) ) { $botConfiguration['bot_foh'] = true; } else { $botConfiguration['bot_foh'] = false; } if ( $form->hasValidData( 'bot_debug' ) ) { $botConfiguration['bot_debug'] = true; } elseif (isset($botConfiguration['bot_debug'])) { unset($botConfiguration['bot_debug']); } if ( $form->hasValidData( 'auto_delay_timeout' ) ) { $botConfiguration['auto_delay_timeout'] = $form->auto_delay_timeout; } else { $botConfiguration['auto_delay_timeout'] = 0; } if ( $form->hasValidData( 'auto_delay_var' ) ) { $botConfiguration['auto_delay_var'] = $form->auto_delay_var; } else { $botConfiguration['auto_delay_var'] = ''; } if ( $form->hasValidData( 'hide_send_email' ) && $form->hide_send_email === true ) { $botConfiguration['hide_send_email'] = true; } else { $botConfiguration['hide_send_email'] = false; } $department->bot_configuration_array = $botConfiguration; $department->bot_configuration = json_encode($botConfiguration); return $Errors; } public static function validateDepartmentProducts(erLhcoreClassModelDepartament $departament) { /** * Remove old / $db = ezcDbInstance::get(); $stmt = $db->prepare('DELETE FROM lh_abstract_product_departament WHERE departament_id = :departament_id'); $stmt->bindValue(':departament_id',$departament->id,PDO::PARAM_INT); $stmt->execute(); if (is_array($departament->departament_products_id)) { foreach ($departament->departament_products_id as $id) { $item = new erLhAbstractModelProductDepartament(); $item->product_id = $id; $item->departament_id = $departament->id; $item->saveThis(); } } } /* * validate and saves/removes department custom work hours, and return result of current custom work hours * * @param erLhcoreClassModelDepartament $departament * @param erLhcoreClassModelDepartamentCustomWorkHours[] $departamentCustomWorkHours * @return erLhcoreClassModelDepartamentCustomWorkHours[] / public static function validateDepartmentCustomWorkHours(erLhcoreClassModelDepartament $departament, $departamentCustomWorkHours = array()) { $availableCustomWorkHours = array(); $definition = array( 'customPeriodId' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw', null, FILTER_REQUIRE_ARRAY ), 'customPeriodDateFrom' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw', null, FILTER_REQUIRE_ARRAY ), 'customPeriodDateTo' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw', null, FILTER_REQUIRE_ARRAY ), 'customPeriodStartHour' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw', null, FILTER_REQUIRE_ARRAY ), 'customPeriodStartHourMin' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw', null, FILTER_REQUIRE_ARRAY ), 'customPeriodEndHour' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw', null, FILTER_REQUIRE_ARRAY ), 'customPeriodEndHourMin' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw', null, FILTER_REQUIRE_ARRAY ), 'customPeriodRepetitiveness' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int', null, FILTER_REQUIRE_ARRAY ), 'customPeriodDayOfWeek' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int', null, FILTER_REQUIRE_ARRAY ), ); $form = new ezcInputForm( INPUT_POST, $definition ); if ( $form->hasValidData( 'customPeriodId' ) && !empty($form->customPeriodId)) { foreach ($form->customPeriodId as $key => $customPeriodId) { if (!$customPeriodId) { // if id is not defined save new custom departament work hours $newDepartamentCustomWorkHours = new erLhcoreClassModelDepartamentCustomWorkHours(); $newDepartamentCustomWorkHours->setState(array( 'dep_id' => $departament->id, 'date_from' => ($form->customPeriodRepetitiveness[$key] == 0 ? strtotime($form->customPeriodDateFrom[$key]) : $form->customPeriodDayOfWeek[$key]), 'date_to' => strtotime($form->customPeriodDateTo[$key]), 'start_hour' => $form->customPeriodStartHour[$key] . (($form->customPeriodStartHourMin[$key] > 0) ? str_pad($form->customPeriodStartHourMin[$key], 2, '0', STR_PAD_LEFT) : '00'), 'end_hour' => $form->customPeriodEndHour[$key] . (($form->customPeriodEndHourMin[$key] > 0) ? str_pad($form->customPeriodEndHourMin[$key], 2, '0', STR_PAD_LEFT) : '00'), 'repetitiveness' => $form->customPeriodRepetitiveness[$key] )); erLhcoreClassDepartament::getSession()->save($newDepartamentCustomWorkHours); $availableCustomWorkHours[$key] = $newDepartamentCustomWorkHours; unset($departamentCustomWorkHours[$customPeriodId]); } elseif($customPeriodId && !empty($departamentCustomWorkHours) && isset($departamentCustomWorkHours[$customPeriodId])) { // if id isset, unset from provided array $availableCustomWorkHours[$key] = $departamentCustomWorkHours[$customPeriodId]; unset($departamentCustomWorkHours[$customPeriodId]); } } } // if there are left elements, remove them from DB if(!empty($departamentCustomWorkHours)) { foreach ($departamentCustomWorkHours as $departamentCustomWorkHour) { erLhcoreClassDepartament::getSession()->delete($departamentCustomWorkHour); } } return $availableCustomWorkHours; } /* * Validates department group submit * * @param erLhcoreClassModelDepartamentGroup $departamentGroup / public static function validateDepartmentGroup(erLhcoreClassModelDepartamentGroup $departamentGroup) { $definition = array( 'Name' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw' ) ); $form = new ezcInputForm( INPUT_POST, $definition ); $Errors = array(); if ( !$form->hasValidData( 'Name' ) \|\| $form->Name == '' ) { $Errors[] = erTranslationClassLhTranslation::getInstance()->getTranslation('departament/editgroup','Please enter a department group name'); } else { $departamentGroup->name = $form->Name; } return $Errors; } public static function validateDepartmentBrand(\LiveHelperChat\Models\Brand\Brand $brand, & $members = []) { $definition = array( 'Name' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw' ), 'department' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int', null, FILTER_REQUIRE_ARRAY ), 'role' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw', null, FILTER_REQUIRE_ARRAY ) ); $form = new ezcInputForm( INPUT_POST, $definition ); $Errors = array(); if ( !$form->hasValidData( 'Name' ) \|\| $form->Name == '' ) { $Errors[] = erTranslationClassLhTranslation::getInstance()->getTranslation('departament/editgroup','Please enter a brand name'); } else { $brand->name = $form->Name; } if ( $form->hasValidData( 'department' ) && !empty($form->department) ) { foreach ($form->department as $departmentId) { $members[] = [ 'dep_id' => $departmentId, 'role' => $form->role[$departmentId] ]; } } return $Errors; } /* * Validates department group submit * * @param erLhcoreClassModelDepartamentGroup $departamentGroup / public static function validateDepartmentLimitGroup(erLhcoreClassModelDepartamentLimitGroup $departamentGroup) { $availableCustomWorkHours = array(); $definition = array( 'Name' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw' ), 'PendingMax' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int' ) ); $form = new ezcInputForm( INPUT_POST, $definition ); $Errors = array(); if ( !$form->hasValidData( 'Name' ) \|\| $form->Name == '' ) { $Errors[] = erTranslationClassLhTranslation::getInstance()->getTranslation('departament/editgroup','Please enter a department group name'); } else { $departamentGroup->name = $form->Name; } if ( $form->hasValidData( 'PendingMax' )) { $departamentGroup->pending_max = $form->PendingMax; } else { $departamentGroup->pending_max = 0; } return $Errors; } /* * Validates department group submit * * @param erLhcoreClassModelDepartamentGroup $departamentGroup * / public static function validateDepartmentGroupDepartments(erLhcoreClassModelDepartamentGroup $departamentGroup) { $definition = array( 'departaments' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw', null, FILTER_REQUIRE_ARRAY )); $form = new ezcInputForm( INPUT_POST, $definition ); $Errors = array(); if ( $form->hasValidData( 'departaments' ) && !empty($form->departaments)) { // Remove old departaments self::assignDepartmentsToGroup($departamentGroup, $form->departaments); } else { // Remove old departaments self::assignDepartmentsToGroup($departamentGroup, array()); } } /* * Validates department group submit * * @param erLhcoreClassModelDepartamentLimitGroup $departamentGroup * / public static function validateDepartmentGroupLimitDepartments(erLhcoreClassModelDepartamentLimitGroup $departamentGroup) { $definition = array( 'departaments' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw', null, FILTER_REQUIRE_ARRAY )); $form = new ezcInputForm( INPUT_POST, $definition ); $Errors = array(); if ( $form->hasValidData( 'departaments' ) && !empty($form->departaments)) { // Remove old departaments self::assignDepartmentsToLimitGroup($departamentGroup, $form->departaments); } else { // Remove old departaments self::assignDepartmentsToLimitGroup($departamentGroup, array()); } } public static function assignDepartmentsToLimitGroup(erLhcoreClassModelDepartamentLimitGroup $departamentGroup, $ids) { $members = erLhcoreClassModelDepartamentLimitGroupMember::getList(array('limit' => false,'filter' => array('dep_limit_group_id' => $departamentGroup->id))); $newMembers = array(); $removeMembers = array(); $oldMembers = array(); // Remove old members foreach ($members as $member) { if (!in_array($member->dep_id, $ids)) { $member->removeThis(); } else { $oldMembers[] = $member->dep_id; } } // Store new members foreach ($ids as $id) { if (!in_array($id, $oldMembers)) { $member = new erLhcoreClassModelDepartamentLimitGroupMember(); $member->dep_id = $id; $member->dep_limit_group_id = $departamentGroup->id; $member->saveThis(); } } } public static function assignDepartmentsToGroup(erLhcoreClassModelDepartamentGroup $departamentGroup, $ids) { $members = erLhcoreClassModelDepartamentGroupMember::getList(array('limit' => false,'filter' => array('dep_group_id' => $departamentGroup->id))); $newMembers = array(); $removeMembers = array(); $oldMembers = array(); // Remove old members foreach ($members as $member) { if (!in_array($member->dep_id, $ids)) { $member->removeThis(); } else { $oldMembers[] = $member->dep_id; } } // Store new members foreach ($ids as $id) { if (!in_array($id, $oldMembers)) { $member = new erLhcoreClassModelDepartamentGroupMember(); $member->dep_id = $id; $member->dep_group_id = $departamentGroup->id; $member->saveThis(); } } } /* * Convert departament custom work hours to template data * * @param erLhcoreClassModelDepartamentCustomWorkHours[] $departamentCustomWorkHours * @return array */ public static function getDepartamentCustomWorkHoursData($departamentCustomWorkHours = array()) { $data = array(); foreach ($departamentCustomWorkHours as $departamentCustomWorkHour) { $data[] = array( 'dep_id' => $departamentCustomWorkHour->dep_id, 'date_from' => date('Y-m-d', $departamentCustomWorkHour->date_from), 'date_to' => date('Y-m-d', $departamentCustomWorkHour->date_to), 'start_hour' => $departamentCustomWorkHour->start_hour_front, 'start_hour_min' => $departamentCustomWorkHour->start_minutes_front, 'end_hour' => $departamentCustomWorkHour->end_hour_front, 'end_hour_min' => $departamentCustomWorkHour->end_minutes_front, 'repetitiveness' => $departamentCustomWorkHour->repetitiveness, 'day_of_week' => $departamentCustomWorkHour->date_from ); } usort($data, function ($a, $b) { if ($a['day_of_week'] > $b['day_of_week'] \|\| ($a['day_of_week'] == $b['day_of_week'] && $a['start_hour'] > $b['start_hour'])) { return 1; } else { return -1; } }); return $data; } public static function getWeekDays() { return array( 'mod' => erTranslationClassLhTranslation::getInstance()->getTranslation('department/edit','Monday'), 'tud' => erTranslationClassLhTranslation::getInstance()->getTranslation('department/edit','Tuesday'), 'wed' => erTranslationClassLhTranslation::getInstance()->getTranslation('department/edit','Wednesday'), 'thd' => erTranslationClassLhTranslation::getInstance()->getTranslation('department/edit','Thursday'), 'frd' => erTranslationClassLhTranslation::getInstance()->getTranslation('department/edit','Friday'), 'sad' => erTranslationClassLhTranslation::getInstance()->getTranslation('department/edit','Saturday'), 'sud' => erTranslationClassLhTranslation::getInstance()->getTranslation('department/edit','Sunday') ); } public static function getSession() { if ( !isset( self::$persistentSession ) ) { self::$persistentSession = new ezcPersistentSession( ezcDbInstance::get(), new ezcPersistentCodeManager( './pos/lhdepartament' ) ); } return self::$persistentSession; } private static $persistentSession; } ?>

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