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<?php /** * Class used for validator * / class erLhcoreClassChatValidator { public static function validateChatModifyCore(& $chat) { $definition = array( 'DepartmentID' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'int', array('min_range' => 1) ), 'unanswered_chat' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'boolean' ) ); $form = new ezcInputForm( INPUT_POST, $definition ); $Errors = array(); $currentUser = erLhcoreClassUser::instance(); if (!isset($_POST['csfr_token']) \|\| !$currentUser->validateCSFRToken($_POST['csfr_token'])) { $Errors[] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Invalid CSRF token!'); } if ($form->hasValidData( 'DepartmentID' )) { $chat->dep_id = $form->DepartmentID; } if ($form->hasValidData( 'unanswered_chat' ) && $form->unanswered_chat == 1) { $chat->unanswered_chat = 1; } else { $chat->unanswered_chat = 0; } return $Errors; } public static function validateChatModify(& $chat) { $definition = array( 'Email' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'validate_email' ), 'UserNick' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw' ), 'UserPhone' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw' ) ); $form = new ezcInputForm( INPUT_POST, $definition ); $Errors = array(); $currentUser = erLhcoreClassUser::instance(); if (!isset($_POST['csfr_token']) \|\| !$currentUser->validateCSFRToken($_POST['csfr_token'])) { $Errors[] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Invalid CSRF token!'); } if (erLhcoreClassUser::instance()->hasAccessTo('lhchat','chat_see_email') && erLhcoreClassUser::instance()->hasAccessTo('lhchat','chat_see_unhidden_email')) { if ( !$form->hasValidData( 'Email' ) && $_POST['Email'] != '' ) { $Errors[] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Please enter a valid email address'); } elseif ($form->hasValidData( 'Email' )) { $chat->email = $form->Email; } } if ($form->hasValidData( 'UserNick' ) && $form->UserNick != '' && mb_strlen($form->UserNick) > 100) { $Errors[] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Maximum 50 characters'); } if (erLhcoreClassUser::instance()->hasAccessTo('lhchat','use_unhidden_phone')) { if ($form->hasValidData( 'UserPhone' )) { $chat->phone = $form->UserPhone; } } if ($form->hasValidData( 'UserNick' )) { $chat->nick = $form->UserNick; } return $Errors; } public static function getVisitorLocale() { // Detect user locale if (isset($_SERVER['HTTP_ACCEPT_LANGUAGE'])) { $parts = explode(';',$_SERVER['HTTP_ACCEPT_LANGUAGE']); $languages = explode(',',$parts[0]); if (isset($languages[0])) { $partsLanguages = explode('-',$languages[0]); if (count($partsLanguages) >= 2) { return substr($partsLanguages[0] . '-' . $partsLanguages[1],0,10); } else { return substr($partsLanguages[0],0,10); } } } return null; } /* * Custom form fields validation / public static function validateStartChat(& $inputForm, & $start_data_fields, & $chat, $additionalParams = array()) { $validationFields = array(); // Dynamic form field if ($inputForm->validate_start_chat == true) { if ((isset($additionalParams['collect_all']) && $additionalParams['collect_all'] == true) \|\| ((isset($start_data_fields['name_visible_in_popup']) && $start_data_fields['name_visible_in_popup'] == true && !isset($additionalParams['offline'])) \|\| (isset($additionalParams['offline']) && isset($start_data_fields['offline_name_visible_in_popup']) && $start_data_fields['offline_name_visible_in_popup'] == true))) { $validationFields['Username'] = new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw' ); } if ((isset($additionalParams['collect_all']) && $additionalParams['collect_all'] == true) \|\| ((isset($start_data_fields['email_visible_in_popup']) && $start_data_fields['email_visible_in_popup'] == true && !isset($additionalParams['offline'])) \|\| (isset($additionalParams['offline']) && isset($start_data_fields['offline_email_visible_in_popup']) && $start_data_fields['offline_email_visible_in_popup'] == true) )) { $validationFields['Email'] = new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'validate_email' ); } if ((isset($additionalParams['collect_all']) && $additionalParams['collect_all'] == true) \|\| ((isset($start_data_fields['message_visible_in_popup']) && $start_data_fields['message_visible_in_popup'] == true && !isset($additionalParams['offline'])) \|\| (isset($additionalParams['offline']) && isset($start_data_fields['offline_message_visible_in_popup']) && $start_data_fields['offline_message_visible_in_popup'] == true))) { $validationFields['Question'] = new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw' ); } if ((isset($additionalParams['collect_all']) && $additionalParams['collect_all'] == true) \|\| ((isset($start_data_fields['phone_visible_in_popup']) && $start_data_fields['phone_visible_in_popup'] == true && !isset($additionalParams['offline'])) \|\| (isset($additionalParams['offline']) && isset($start_data_fields['offline_phone_visible_in_popup']) && $start_data_fields['offline_phone_visible_in_popup'] == true))) { $validationFields['Phone'] = new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw' ); } if ((isset($additionalParams['collect_all']) && $additionalParams['collect_all'] == true) \|\| ((isset($start_data_fields['tos_visible_in_popup']) && $start_data_fields['tos_visible_in_popup'] == true && !isset($additionalParams['offline'])) \|\| (isset($additionalParams['offline']) && isset($start_data_fields['offline_tos_visible_in_popup']) && $start_data_fields['offline_tos_visible_in_popup'] == true))) { $validationFields['AcceptTOS'] = new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'boolean' ); } } else { if ((isset($additionalParams['collect_all']) && $additionalParams['collect_all'] == true) \|\| ((isset($start_data_fields['name_visible_in_page_widget']) && $start_data_fields['name_visible_in_page_widget'] == true && !isset($additionalParams['offline'])) \|\| (isset($additionalParams['offline']) && isset($start_data_fields['offline_name_visible_in_page_widget']) && $start_data_fields['offline_name_visible_in_page_widget'] == true))) { $validationFields['Username'] = new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw' ); } if ( (isset($additionalParams['collect_all']) && $additionalParams['collect_all'] == true) \|\| ( (isset($start_data_fields['email_visible_in_page_widget']) && $start_data_fields['email_visible_in_page_widget'] == true && !isset($additionalParams['offline'])) \|\| (isset($additionalParams['offline']) && isset($start_data_fields['offline_email_visible_in_page_widget']) && $start_data_fields['offline_email_visible_in_page_widget'] == true) ) ) { $validationFields['Email'] = new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'validate_email' ); } if ((isset($additionalParams['collect_all']) && $additionalParams['collect_all'] == true) \|\| ((isset($start_data_fields['message_visible_in_page_widget']) && $start_data_fields['message_visible_in_page_widget'] == true && !isset($additionalParams['offline'])) \|\| (isset($additionalParams['offline']) && isset($start_data_fields['offline_message_visible_in_page_widget']) && $start_data_fields['offline_message_visible_in_page_widget'] == true))) { $validationFields['Question'] = new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw' ); } if ((isset($additionalParams['collect_all']) && $additionalParams['collect_all'] == true) \|\| ((isset($start_data_fields['phone_visible_in_page_widget']) && $start_data_fields['phone_visible_in_page_widget'] == true && !isset($additionalParams['offline'])) \|\| (isset($additionalParams['offline']) && isset($start_data_fields['offline_phone_visible_in_page_widget']) && $start_data_fields['offline_phone_visible_in_page_widget'] == true))) { $validationFields['Phone'] = new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw' ); } if ((isset($additionalParams['collect_all']) && $additionalParams['collect_all'] == true) \|\| ((isset($start_data_fields['tos_visible_in_page_widget']) && $start_data_fields['tos_visible_in_page_widget'] == true && !isset($additionalParams['offline'])) \|\| (isset($additionalParams['offline']) && isset($start_data_fields['offline_tos_visible_in_page_widget']) && $start_data_fields['offline_tos_visible_in_page_widget'] == true))) { $validationFields['AcceptTOS'] = new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'boolean' ); } } $validationFields['ProductID'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'int',array('min_range' => 1)); $validationFields['DepartamentID'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'int',array('min_range' => -1)); $validationFields['DepartmentIDDefined'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'int',array('min_range' => 1),FILTER_REQUIRE_ARRAY); $validationFields['ProductIDDefined'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'int',array('min_range' => 1),FILTER_REQUIRE_ARRAY); $validationFields['operator'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'int',array('min_range' => 1)); $validationFields['user_timezone'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw'); $validationFields['HasProductID'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'boolean'); $validationFields['vars_encrypted'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'boolean'); $validationFields['keyUpStarted'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'int', array('min_range' => 1)); $validationFields['bot_id'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'int', array('min_range' => 1)); $validationFields['trigger_id'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'int', array('min_range' => 1)); $validationFields['tag'] = new ezcInputFormDefinitionElement(ezcInputFormDefinitionElement::OPTIONAL, 'string'); $validationFields['name_items'] = new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw', null, FILTER_REQUIRE_ARRAY ); $validationFields['values_req'] = new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'string', null, FILTER_REQUIRE_ARRAY ); $validationFields['value_items'] = new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw', null, FILTER_REQUIRE_ARRAY ); $validationFields['value_types'] = new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw', null, FILTER_REQUIRE_ARRAY ); $validationFields['value_sizes'] = new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw', null, FILTER_REQUIRE_ARRAY ); $validationFields['value_show'] = new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'string', null, FILTER_REQUIRE_ARRAY ); $validationFields['hattr'] = new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'string', null, FILTER_REQUIRE_ARRAY ); $validationFields['encattr'] = new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'string', null, FILTER_REQUIRE_ARRAY ); $validationFields['jsvar'] = new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'string', null, FILTER_REQUIRE_ARRAY ); if (!isset($additionalParams['ignore_captcha']) \|\| $additionalParams['ignore_captcha'] == false) { // Captcha stuff if (erLhcoreClassModelChatConfig::fetch('session_captcha')->current_value == 1) { // Start session if required only $currentUser = erLhcoreClassUser::instance(); $hashCaptcha = isset($_SESSION[$_SERVER['REMOTE_ADDR']]['form']) ? $_SESSION[$_SERVER['REMOTE_ADDR']]['form'] : null; $nameField = 'captcha_'.$hashCaptcha; $validationFields[$nameField] = new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'string' ); } else { $captchaString = ''; if (isset($_POST['tscaptcha'])) { $captchaString = $_POST['tscaptcha']; } elseif (isset($additionalParams['payload_data']['tscaptcha'])) { $captchaString = $additionalParams['payload_data']['tscaptcha']; } $nameField = 'captcha_'.sha1(erLhcoreClassIPDetect::getIP().$captchaString.erConfigClassLhConfig::getInstance()->getSetting( 'site', 'secrethash' )); $validationFields[$nameField] = new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'string' ); } } // Custom start chat fields $validationFields['value_items_admin'] = new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw', null, FILTER_REQUIRE_ARRAY ); $validationFields['via_hidden'] = new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw', null, FILTER_REQUIRE_ARRAY ); $validationFields['via_encrypted'] = new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw', null, FILTER_REQUIRE_ARRAY ); if (isset($additionalParams['payload_data'])) { $form = new erLhcoreClassInputForm(INPUT_GET, $validationFields, null, $additionalParams['payload_data']); } else { $form = new ezcInputForm( INPUT_POST, $validationFields ); } $Errors = array(); /* * IP Ranges block * / $ignorable_ip = erLhcoreClassModelChatConfig::fetch('banned_ip_range')->current_value; if ( $ignorable_ip != '' && erLhcoreClassIPDetect::isIgnored(erLhcoreClassIPDetect::getIP(),explode(',',$ignorable_ip))) { $Errors['blocked_user'] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','At this moment you can contact us via email only. Sorry for the inconveniences.'); } if (!isset($additionalParams['ignore_captcha']) \|\| $additionalParams['ignore_captcha'] == false) { if (erLhcoreClassModelChatConfig::fetch('session_captcha')->current_value == 1) { if ( !$form->hasValidData( $nameField ) \|\| $form->$nameField == '' \|\| $form->$nameField < time() - 1800 \|\| $hashCaptcha != sha1($_SERVER['REMOTE_ADDR'].$form->$nameField.erConfigClassLhConfig::getInstance()->getSetting( 'site', 'secrethash' ))){ $Errors['captcha'] = erTranslationClassLhTranslation::getInstance()->getTranslation("chat/startchat","Your request was not processed as expected - but don't worry it was not your fault. Please re-submit your request. If you experience the same issue you will need to contact us via other means."); } } else { // Captcha validation if ( !$form->hasValidData( $nameField ) \|\| $form->$nameField == '' \|\| $form->$nameField < time() - 1800 ) { $Errors['captcha'] = erTranslationClassLhTranslation::getInstance()->getTranslation("chat/startchat","Your request was not processed as expected - but don't worry it was not your fault. Please re-submit your request. If you experience the same issue you will need to contact us via other means."); } } } if (isset($validationFields['Username'])) { if ( ((!$form->hasValidData( 'Username' ) \|\| $form->Username == '') && ($start_data_fields['name_require_option'] == 'required' && !isset($additionalParams['offline']))) \|\| ((!$form->hasValidData( 'Username' ) \|\| $form->Username == '') && isset($additionalParams['offline']) && isset($start_data_fields['offline_name_require_option']) && $start_data_fields['offline_name_require_option'] == 'required' ) ) { if (!($inputForm->only_bot_online == 1 && isset($start_data_fields['name_hidden_bot']) && $start_data_fields['name_hidden_bot'] == true) && !isset($additionalParams['ignore_required'])) { $Errors['username'] = $Errors['nick'] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Please enter your name'); } } elseif ($form->hasValidData( 'Username' )) { $chat->nick = $inputForm->username = $form->Username; } if ($form->hasValidData( 'Username' ) && $form->Username != '' && mb_strlen($form->Username) > 100 && !isset($additionalParams['ignore_required'])) { $Errors['username'] = $Errors['nick'] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Maximum 100 characters'); } } if ( isset($validationFields['Email']) ) { if ( (!$form->hasValidData( 'Email' ) && $start_data_fields['email_require_option'] == 'required' && !isset($additionalParams['offline'])) \|\| (!$form->hasValidData( 'Email' ) && isset($additionalParams['offline']) && (!isset($start_data_fields['offline_email_require_option']) \|\| $start_data_fields['offline_email_require_option'] == 'required'))) { if (!($inputForm->only_bot_online == 1 && isset($start_data_fields['email_hidden_bot']) && $start_data_fields['email_hidden_bot'] == true) && !isset($additionalParams['ignore_required'])) { $Errors['email'] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Please enter a valid email address'); } } elseif ( $form->hasValidData( 'Email' ) ) { $chat->email = $inputForm->email = $form->Email; } else { $chat->email = $inputForm->email = isset($_POST['Email']) ? $_POST['Email'] : ''; } } // Validate question if (isset($validationFields['Question'])) { if ( !$form->hasValidData('keyUpStarted') && (!$form->hasValidData( 'Question' ) \|\| (trim($form->Question) == '' && (($start_data_fields['message_require_option'] == 'required' && !isset($additionalParams['offline'])) \|\| (isset($additionalParams['offline']) && isset($start_data_fields['offline_message_require_option']) && $start_data_fields['offline_message_require_option'] == 'required'))))) { if (!($inputForm->only_bot_online == 1 && isset($start_data_fields['message_hidden_bot']) && $start_data_fields['message_hidden_bot'] == true) && !isset($additionalParams['ignore_required']) && !isset($additionalParams['bpayload']['payload'])) { $Errors['question'] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Please enter your message'); } } elseif ($form->hasValidData( 'Question' )) { $inputForm->question = trim($form->Question); } if ($form->hasValidData( 'Question' ) && trim($form->Question) != '' && mb_strlen($form->Question) > (int)erLhcoreClassModelChatConfig::fetch('max_message_length')->current_value && !isset($additionalParams['ignore_required'])) { $Errors['question'] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Maximum').' '.(int)erLhcoreClassModelChatConfig::fetch('max_message_length')->current_value.' '.erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','characters for a message'); } } if (isset($validationFields['AcceptTOS'])) { if ( (!$form->hasValidData( 'AcceptTOS' ) \|\| $form->AcceptTOS == false) && !isset($additionalParams['ignore_required'])) { $Errors['accept_tos'] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','You have to accept our Terms Of Service'); } else { $inputForm->accept_tos = true; } } // Validate phone if (isset($validationFields['Phone'])) { if (((!$form->hasValidData( 'Phone' ) \|\| $form->Phone == '' \|\| mb_strlen($form->Phone) < erLhcoreClassModelChatConfig::fetch('min_phone_length')->current_value) && ( ($start_data_fields['phone_require_option'] == 'required' && !isset($additionalParams['offline'])) \|\| (isset($additionalParams['offline']) && isset($start_data_fields['offline_phone_require_option']) && $start_data_fields['offline_phone_require_option'] == 'required')))) { if (!($inputForm->only_bot_online == 1 && isset($start_data_fields['phone_hidden_bot']) && $start_data_fields['phone_hidden_bot'] == true) && !isset($additionalParams['ignore_required'])) { $Errors['phone'] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Please enter your phone'); } } elseif ($form->hasValidData( 'Phone' )) { $chat->phone = $inputForm->phone = $form->Phone; } if ($form->hasValidData( 'Phone' ) && $form->Phone != '' && mb_strlen($form->Phone) > 100 && !isset($additionalParams['ignore_required'])) { $Errors['phone'] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Maximum 100 characters for phone'); } } if ($form->hasValidData( 'operator' ) && erLhcoreClassModelUser::getUserCount(array('filter' => array('id' => $form->operator, 'disabled' => 0))) > 0) { $inputForm->operator = $chat->user_id = $form->operator; $chat->tslasign = time(); } /* * File for offline form * / $inputForm->has_file = false; if (isset($additionalParams['offline']) && ( ($inputForm->validate_start_chat == true && isset($start_data_fields['offline_file_visible_in_popup']) && $start_data_fields['offline_file_visible_in_popup'] == true) \|\| ($inputForm->validate_start_chat == false && isset($start_data_fields['offline_file_visible_in_page_widget']) && $start_data_fields['offline_file_visible_in_page_widget'] == true) )) { $fileData = erLhcoreClassModelChatConfig::fetch('file_configuration'); $data = (array)$fileData->data; if (isset($_FILES['File']) && $_FILES['File']['error'] != 4) { // No file was provided if (isset($_FILES['File']) && erLhcoreClassSearchHandler::isFile('File','/\.('.$data['ft_us'].')$/i',$data['fs_max']1024)){ $inputForm->has_file = true; // Just extract file extension $fileNameAray = explode('.',$_FILES['File']['name']); end($fileNameAray); // Set attribute for futher $inputForm->file_extension = strtolower(current($fileNameAray)); $inputForm->file_location = $_FILES['File']['tmp_name']; } elseif (isset($_FILES['File'])) { $Errors[] = erLhcoreClassSearchHandler::$lastError != '' ? erLhcoreClassSearchHandler::$lastError : erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Invalid file'); } } } if (!(isset($additionalParams['theme']) && $additionalParams['theme'] instanceof erLhAbstractModelWidgetTheme && isset($additionalParams['theme']->bot_configuration_array['use_system_tz']) && $additionalParams['theme']->bot_configuration_array['use_system_tz'] == true)) { if ($form->hasValidData( 'user_timezone' ) && is_numeric($form->user_timezone)) { $timezone_name = timezone_name_from_abbr('', (int)$form->user_timezone3600, true); if ($timezone_name !== false) { $chat->user_tz_identifier = $timezone_name; } else { $chat->user_tz_identifier = ''; } } else if ($form->hasValidData( 'user_timezone' ) && self::isValidTimezoneId2($form->user_timezone)) { $chat->user_tz_identifier = $form->user_timezone; } } if ($form->hasValidData( 'DepartmentIDDefined' )) { $inputForm->departament_id_array = $form->DepartmentIDDefined; } if ($form->hasValidData( 'bot_id' )) { $inputForm->bot_id = $form->bot_id; } if ($form->hasValidData( 'trigger_id' )) { $inputForm->trigger_id = $form->trigger_id; } if ($form->hasValidData( 'ProductIDDefined' )) { $inputForm->product_id_array = $form->ProductIDDefined; } if ($form->hasValidData( 'HasProductID' ) && $form->HasProductID == true) { if ($form->hasValidData( 'ProductID' )) { $inputForm->product_id = $chat->product_id = $form->ProductID; try { $product = erLhAbstractModelProduct::fetch($chat->product_id); if (erLhcoreClassModelChatConfig::fetch('product_show_departament')->current_value == 0) { $chat->dep_id = $product->departament_id; } else { if ($form->hasValidData( 'DepartamentID' ) && erLhcoreClassModelDepartament::getCount(array('filter' => array('id' => $form->DepartamentID, 'disabled' => 0))) > 0) { $chat->dep_id = $form->DepartamentID; } else { $Errors['department'] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Please choose department!'); } } } catch (Exception $e) { $Errors['ProductID'] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Could not find a product!'); } } else { if (erLhcoreClassModelChatConfig::fetch('product_show_departament')->current_value == 1) { if ($form->hasValidData( 'DepartamentID' ) && erLhcoreClassModelDepartament::getCount(array('filter' => array('id' => $form->DepartamentID, 'disabled' => 0))) > 0) { $chat->dep_id = $form->DepartamentID; } elseif ($form->hasValidData( 'DepartamentID' ) && $form->DepartamentID == -1) { $chat->dep_id == 0; if (isset($additionalParams['theme']) && $additionalParams['theme'] !== false && $additionalParams['theme']->department_title != '') { $Errors['department'] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Please choose').' '.htmlspecialchars($additionalParams['theme']->department_title).'!'; } else { $Errors['department'] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Please choose department!'); } } elseif ($chat->dep_id == 0 \|\| erLhcoreClassModelDepartament::getCount(array('filter' => array('id' => $chat->dep_id,'disabled' => 0))) == 0) { // Perhaps extension overrides default department? $response = erLhcoreClassChatEventDispatcher::getInstance()->dispatch('chat.validate_department', array('input_form' => $inputForm)); // There was no callbacks or file not found etc, we try to download from standard location if ($response === false) { $departments = erLhcoreClassModelDepartament::getList(array('sort' => 'hidden ASC, priority ASC', 'limit' => 1,'filter' => array('disabled' => 0))); if (!empty($departments) ) { $department = array_shift($departments); $chat->dep_id = $department->id; } else { $Errors[] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Could not determine a default department!'); } } else { $chat->dep_id = $response['department_id']; } } // Is product required or not? if ( $chat->dep_id > 0 ) { try { $dep = erLhcoreClassModelDepartament::fetch($chat->dep_id); if (isset($dep->product_configuration_array['products_enabled']) && $dep->product_configuration_array['products_enabled'] == 1 && isset($dep->product_configuration_array['products_required']) && $dep->product_configuration_array['products_required'] == 1) { $Errors['ProductID'] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Please choose a product!'); } } catch (Exception $e) { } } } else { $Errors['ProductID'] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Please choose a product!'); } } } else { if ($form->hasValidData( 'DepartamentID' ) && erLhcoreClassModelDepartament::getCount(array('filter' => array('id' => $form->DepartamentID, 'disabled' => 0))) > 0) { $chat->dep_id = $form->DepartamentID; } elseif ($form->hasValidData( 'DepartamentID' ) && $form->DepartamentID == -1) { $chat->dep_id == 0; if (isset($additionalParams['theme']) && $additionalParams['theme'] !== false && $additionalParams['theme']->department_title != '') { $Errors['department'] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Please choose').' '.htmlspecialchars($additionalParams['theme']->department_title).'!'; } else { $Errors['department'] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Please choose department!'); } } elseif ($chat->dep_id == 0 \|\| erLhcoreClassModelDepartament::getCount(array('filter' => array('id' => $chat->dep_id,'disabled' => 0))) == 0) { // Perhaps extension overrides default department? $response = erLhcoreClassChatEventDispatcher::getInstance()->dispatch('chat.validate_department', array('input_form' => $inputForm)); // There was no callbacks or file not found etc, we try to download from standard location if ($response === false) { $departments = erLhcoreClassModelDepartament::getList(array('limit' => 1, 'sort' => 'hidden ASC, priority ASC', 'filter' => array('disabled' => 0))); if (!empty($departments) ) { $department = array_shift($departments); $chat->dep_id = $department->id; } else { $Errors[] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Could not determine a default department!'); } } else { $chat->dep_id = $response['department_id']; } } } $department = false; if ($chat->product_id > 0) { $department = $chat->product->departament; } elseif ($chat->department !== false) { $department = $chat->department; } if ($department !== false && $department->inform_unread == 1) { $chat->reinform_timeout = $department->inform_unread_delay; } // Allow offline request, but do not allow online request if department is overloaded if (!(isset($additionalParams['offline']) && $additionalParams['offline'] == true) && $department !== false && $department->is_overloaded == true) { $error = false; if ($department !== false) { $botData = $department->bot_configuration_array; if (!(isset($botData['bot_id']) && $botData['bot_id'] > 0 && (!isset($botData['bot_foh']) \|\| $botData['bot_foh'] == false))) { $error = true; } } else { $error = true; } if ($error == true) { $Errors['department'] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','At the moment department is overloaded, please choose a different department or try again later!'); } } $inputForm->departament_id = $chat->dep_id; if ( $inputForm->priority !== false && is_numeric($inputForm->priority) ) { $chat->priority = (int)$inputForm->priority; } else { if ($department !== false) { $chat->priority = $department->priority; } } $stringParts = array(); if ( $form->hasValidData( 'name_items' ) && !empty($form->name_items)) { $valuesArray = array(); if ( $form->hasValidData( 'value_items' ) && !empty($form->value_items)) { $inputForm->value_items = $valuesArray = $form->value_items; } if ( $form->hasValidData( 'values_req' ) && !empty($form->values_req)) { $inputForm->values_req = $form->values_req; } if ( $form->hasValidData( 'value_types' ) && !empty($form->value_types)) { $inputForm->value_types = $form->value_types; } if ( $form->hasValidData( 'value_sizes' ) && !empty($form->value_sizes)) { $inputForm->value_sizes = $form->value_sizes; } if ( $form->hasValidData( 'value_show' ) && !empty($form->value_show)) { $inputForm->value_show = $form->value_show; } if ( $form->hasValidData( 'hattr' ) && !empty($form->hattr)) { $inputForm->hattr = $form->hattr; } if ( $form->hasValidData( 'encattr' ) && !empty($form->encattr)) { $inputForm->encattr = $form->encattr; } $inputForm->name_items = $form->name_items; foreach ($form->name_items as $key => $name_item) { if (isset($inputForm->values_req[$key]) && $inputForm->values_req[$key] == 't' && ($inputForm->value_show[$key] == 'b' \|\| $inputForm->value_show[$key] == (isset($additionalParams['offline']) ? 'off' : 'on')) && (!isset($valuesArray[$key]) \|\| trim($valuesArray[$key]) == '')) { if (!isset($additionalParams['ignore_required'])){ $Errors['additional_'.$key] = trim($name_item).' : '.erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','is required'); } } $valueStore = isset($valuesArray[$key]) ? trim($valuesArray[$key]) : ''; $secure = false; if (isset($inputForm->encattr[$key]) && $inputForm->encattr[$key] == 't' && $valueStore != '') { try { $valueStore = self::decryptAdditionalField($valueStore, $chat); $secure = true; } catch (Exception $e) { $Errors[] = $e->getMessage(); } } $stringParts[] = array('secure' => $secure, 'h' => (isset($inputForm->value_types[$key]) && $inputForm->value_types[$key] == 'hidden' ? true : false), 'key' => $name_item, 'value' => $valueStore); } } if (isset($start_data_fields['custom_fields']) && $start_data_fields['custom_fields'] != '') { $customAdminfields = json_decode($start_data_fields['custom_fields'],true); $valuesArray = array(); // Fill values if exists if ($form->hasValidData( 'value_items_admin' )){ $inputForm->value_items_admin = $valuesArray = $form->value_items_admin; } // If data comes from payload we process it a different way if (isset($additionalParams['payload_data'])) { foreach ($customAdminfields as $key => $adminField) { if (isset($additionalParams['payload_data']['value_items_admin_' . $key])) { $inputForm->value_items_admin[$key] = $valuesArray[$key] = $additionalParams['payload_data']['value_items_admin_' . $key]; } } } if ($form->hasValidData( 'via_hidden' )){ $inputForm->via_hidden = $form->via_hidden; } if ($form->hasValidData( 'via_encrypted' )) { $inputForm->via_encrypted = $form->via_encrypted; } if (is_array($customAdminfields)) { foreach ($customAdminfields as $key => $adminField) { if ( ( isset($adminField['isrequired']) && ($adminField['isrequired'] == 'true' \|\| $adminField['isrequired'] == 1) && !isset($inputForm->value_items_admin[$key]) && ($adminField['visibility'] == 'all' \|\| $adminField['visibility'] == (isset($additionalParams['offline']) ? 'off' : 'on')) ) \|\| ( isset($inputForm->value_items_admin[$key]) && isset($adminField['isrequired']) && ($adminField['isrequired'] == 'true' \|\| $adminField['isrequired'] == 1) && ($adminField['visibility'] == 'all' \|\| $adminField['visibility'] == (isset($additionalParams['offline']) ? 'off' : 'on')) && (!isset($valuesArray[$key]) \|\| trim($valuesArray[$key]) == '') ) ) { $Errors[(isset($additionalParams['payload_data']) ? 'value_items_admin_' . $key : 'additional_admin_' . $key)] = trim($adminField['fieldname']).': '.erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','is required'); } if (isset($valuesArray[$key]) && $valuesArray[$key] != '') { $valueStore = (isset($valuesArray[$key]) ? trim($valuesArray[$key]) : ''); $secure = false; if (isset($inputForm->via_encrypted[$key]) && $inputForm->via_encrypted[$key] == 't' && $valueStore != '') { try { $valueStore = self::decryptAdditionalField($valueStore, $chat); $secure = true; } catch (Exception $e) { $valueStore = $e->getMessage(); } } $stringParts[] = array('secure' => $secure, 'h' => (isset($inputForm->via_hidden[$key]) \|\| $adminField['fieldtype'] == 'hidden'), 'identifier' => (isset($adminField['fieldidentifier'])) ? $adminField['fieldidentifier'] : null, 'key' => $adminField['fieldname'], 'value' => $valueStore); } } } } $refererALL = isset($_POST['URLRefer']) ? $_POST['URLRefer'] : ''; if ($refererALL != '' && isset($start_data_fields['custom_fields_url']) && $start_data_fields['custom_fields_url'] != '') { $queryURL = array(); preg_match('/(\?\|\:\:)(.?)$/',$refererALL,$queryURL); if (isset($queryURL[2])) { $referer = $queryURL[2]; $matchesArray = array(); preg_match_all('/(.?)\=(.?)(\&\|\;\|$)/',$referer,$matchesArray); $argumentsFormatted = array(); foreach ($matchesArray[1] as $index => $value) { $argumentsFormatted[$value] = $matchesArray[2][$index]; } if ($referer != '') { $customURLfields = json_decode($start_data_fields['custom_fields_url'],true); if (is_array($customURLfields)) { foreach ($customURLfields as $key => $adminField) { if (isset($argumentsFormatted[$adminField['fieldidentifier']])) { $stringParts[] = array('url' => true, 'identifier' => (isset($adminField['fieldidentifier'])) ? $adminField['fieldidentifier'] : null, 'key' => $adminField['fieldname'], 'value' => $argumentsFormatted[$adminField['fieldidentifier']]); } } } } } } // Detect user locale $locale = self::getVisitorLocale(); if ($locale !== null) { $chat->chat_locale = $locale; } // We set custom chat locale only if visitor is not using default siteaccss and default langauge is not english. if (erConfigClassLhConfig::getInstance()->getSetting('site','default_site_access') != erLhcoreClassSystem::instance()->SiteAccess) { $siteAccessOptions = erConfigClassLhConfig::getInstance()->getSetting('site_access_options', erLhcoreClassSystem::instance()->SiteAccess); // Never override to en if (isset($siteAccessOptions['content_language'])) { $chat->chat_locale = $siteAccessOptions['content_language']; } } // Javascript variables if ( $form->hasValidData( 'jsvar' ) && !empty($form->jsvar)) { $inputForm->jsvar = $form->jsvar; } foreach (erLhAbstractModelChatVariable::getList(array('customfilter' => array('dep_id = 0 OR dep_id = ' . (int)$chat->dep_id))) as $jsVar) { if (($form->hasValidData( 'jsvar' ) && isset($additionalParams['payload_data']['jsvar'][$jsVar->id]) && $additionalParams['payload_data']['jsvar'][$jsVar->id] !== null && $additionalParams['payload_data']['jsvar'][$jsVar->id] !== '') \|\| ($jsVar->type == 5 && isset($_COOKIE[$jsVar->js_variable]))) { $secure = false; if ($jsVar->try_decrypt == 1 && isset($additionalParams['payload_data']['jsvar'][$jsVar->id]) && strlen($additionalParams['payload_data']['jsvar'][$jsVar->id]) > 40) { // Encrypted var is min 40 characters length try { $additionalParams['payload_data']['jsvar'][$jsVar->id] = self::decryptAdditionalField($additionalParams['payload_data']['jsvar'][$jsVar->id], $chat); $secure = true; } catch (Exception $e) { // Do nothing and ignore just } } elseif ($form->hasValidData( 'vars_encrypted') && $form->vars_encrypted === true) { $jsVar->type = 3; } if (strpos($jsVar->var_identifier,'lhc.') !== false) { $lhcVar = str_replace('lhc.','',$jsVar->var_identifier); $val = $additionalParams['payload_data']['jsvar'][$jsVar->id]; $encryptFailed = false; if ($jsVar->type == 3) { try { if ($secure === false) { $val = self::decryptAdditionalField($val, $chat); } $secure = true; } catch (Exception $e) { $val = $e->getMessage(); $encryptFailed = true; } } if ($jsVar->type == 6 && $val !== null && $val !== '') { $jwtTokenParts = explode('.',$val); if (isset($jwtTokenParts[1])) { $val = base64_decode($jwtTokenParts[1]); if ($jsVar->content_field != '') { $valueAttribute = erLhcoreClassGenericBotActionRestapi::extractAttribute(array('content_item' => json_decode($val,true)), 'content_item.' . $jsVar->content_field, '.'); $val = $valueAttribute['found'] == true ? $valueAttribute['value'] : null; } } else { $val = null; } } $chatVariables = $chat->chat_variables_array; if ($secure === true) { $chatVariables[$lhcVar . '_secure'] = true; $chat->chat_variables_array = $chatVariables; $chat->chat_variables = json_encode($chatVariables); } elseif (isset($chatVariables[$lhcVar . '_secure'])) { unset($chatVariables[$lhcVar . '_secure']); $chat->chat_variables_array = $chatVariables; $chat->chat_variables = json_encode($chatVariables); } if ($chat->{$lhcVar} != $val && $val != '' && $encryptFailed === false) { $chat->{$lhcVar} = $val; } } else { if ($jsVar->type == 5 && isset($_COOKIE[$jsVar->js_variable])) { $val = $_COOKIE[$jsVar->js_variable]; } else { $val = isset($form->jsvar[$jsVar->id]) ? $additionalParams['payload_data']['jsvar'][$jsVar->id] : ""; } if ($jsVar->type == 6 && $val !== null && $val !== '') { $jwtTokenParts = explode('.',$val); if (isset($jwtTokenParts[1])) { $val = base64_decode($jwtTokenParts[1]); if ($jsVar->content_field != '') { $valueAttribute = erLhcoreClassGenericBotActionRestapi::extractAttribute(array('content_item' => json_decode($val,true)), 'content_item.' . $jsVar->content_field, '.'); $val = $valueAttribute['found'] == true ? $valueAttribute['value'] : null; } } else { $val = null; } } if (is_bool($val)) { // Do nothing } elseif ($jsVar->type == 0 \|\| $jsVar->type == 5 \|\| $jsVar->type == 6) { $val = (string)$val; } elseif ($jsVar->type == 1) { $val = (int)$val; } elseif ($jsVar->type == 2) { $val = (float)$val; } elseif ($jsVar->type == 3) { try { if ($secure === false) { $val = self::decryptAdditionalField($val, $chat); } $secure = true; } catch (Exception $e) { $val = $e->getMessage(); } } if ($jsVar->inv == 1) { $chatVariables = $chat->chat_variables_array; $chatVariables[$jsVar->var_identifier] = $val; if ($secure === true) { $chatVariables[$jsVar->var_identifier . '_secure'] = true; } elseif (isset($chatVariables[$jsVar->var_identifier . '_secure'])) { unset($chatVariables[$jsVar->var_identifier . '_secure']); } $chat->chat_variables_array = $chatVariables; $chat->chat_variables = json_encode($chatVariables); } else { $stringParts[] = array('secure' => $secure, 'h' => false, 'identifier' => $jsVar->var_identifier, 'key' => $jsVar->var_name, 'value' => $val); } } } } if ($department !== false) { $botData = $department->bot_configuration_array; if (isset($botData['bot_debug']) && $botData['bot_debug'] == true) { $chatVariables = $chat->chat_variables_array; $chatVariables['gbot_debug'] = 1; $chat->chat_variables = json_encode($chatVariables); $chat->chat_variables_array = $chatVariables; } } if (isset($additionalParams['theme']) && $additionalParams['theme'] instanceof erLhAbstractModelWidgetTheme) { $chat->theme_id = $additionalParams['theme']->id; } if ( $form->hasValidData( 'tag' ) && !empty($form->tag)) { $stringParts[] = array('h' => false, 'identifier' => 'tag', 'key' => 'Tags', 'value' => $form->tag); $inputForm->tag = $form->tag; } if (!empty($stringParts)) { $chat->additional_data = json_encode($stringParts); $chat->additional_data_array = $stringParts; } $chat->setIP(); $chat->lsync = time(); erLhcoreClassModelChat::detectLocation($chat, $inputForm->vid); // Detect device $detect = new Mobile_Detect; $chat->uagent = mb_substr((string)$detect->getUserAgent(), 0, 250); $chat->device_type = ($detect->isMobile() ? ($detect->isTablet() ? 2 : 1) : 0); // Set priority by additional variables $priority = self::getPriorityByAdditionalData($chat, array('detailed' => true, 'log_if_needed' => true)); if ($priority !== false && $priority['priority'] > $chat->priority) { $chat->priority = $priority['priority']; } if ($priority !== false && $priority['dep_id'] > 0) { $chat->dep_id = $priority['dep_id']; $chat->department = $department = erLhcoreClassModelDepartament::fetch($chat->dep_id); } if ($priority !== false && $priority['skip_bot'] === true) { $inputForm->skip_bot = true; } if ($department !== false && $department->department_transfer_id > 0) { if ( !(isset($department->bot_configuration_array['off_if_online']) && $department->bot_configuration_array['off_if_online'] == 1 && erLhcoreClassChat::isOnline($chat->dep_id,false, array('exclude_bot' => true, 'exclude_online_hours' => true)) === true) && !(isset($department->bot_configuration_array['transfer_min_priority']) && is_numeric($department->bot_configuration_array['transfer_min_priority']) && (int)$department->bot_configuration_array['transfer_min_priority'] > $chat->priority) ) { $chat->transfer_if_na = 1; $chat->transfer_timeout_ts = time(); $chat->transfer_timeout_ac = $department->transfer_timeout; } } if (erLhcoreClassModelChatBlockedUser::isBlocked(array('log_block' => true, 'online_user_id' => $chat->online_user_id, 'country_code' => $chat->country_code, 'ip' => $chat->ip, 'dep_id' => $chat->dep_id, 'nick' => $chat->nick, 'email' => $chat->email))) { $Errors['blocked_user'] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','At this moment you can contact us via email only. Sorry for the inconveniences.'); } if (isset($Errors['blocked_user']) && isset($additionalParams['theme']) && $additionalParams['theme'] !== false && isset($additionalParams['theme']->bot_configuration_array['blocked_visitor']) && !empty($additionalParams['theme']->bot_configuration_array['blocked_visitor'])) { $Errors['blocked_user'] = erLhcoreClassBBCode::make_clickable(htmlspecialchars(erLhcoreClassGenericBotWorkflow::translateMessage($additionalParams['theme']->bot_configuration_array['blocked_visitor'], array('chat' => $chat, 'args' => ['chat' => $chat])))); } erLhcoreClassChatEventDispatcher::getInstance()->dispatch('chat.validate_start_chat',array('errors' => & $Errors, 'input_form' => & $inputForm, 'start_data_fields' => & $start_data_fields, 'chat' => & $chat,'additional_params' => & $additionalParams)); if (trim($chat->nick) == '') { $chat->nick = 'Visitor'; } return $Errors; } public static function validateJSVarsVisitor($visitor, $data, $encrypted = false) { $hashData = md5($visitor->online_attr_system . '_' . $visitor->online_attr); $onlineAttr = $visitor->online_attr_array; $onlineAttrSystem = $visitor->online_attr_system_array; $usernamePrevious = isset($onlineAttrSystem['username']) ? $onlineAttrSystem['username'] : ''; $variableSet = []; foreach (erLhAbstractModelChatVariable::getList(array('customfilter' => array('dep_id = 0 OR dep_id = ' . (int)$visitor->dep_id))) as $jsVar) { $secure = false; if ($jsVar->try_decrypt == 1 && ((isset($data[$jsVar->id]) && strlen($data[$jsVar->id]) > 40 && $directVar = true) \|\| (isset($data[str_replace('lhc_var.','',$jsVar->js_variable)]) && $directVar = false && strlen($data[str_replace('lhc_var.','',$jsVar->js_variable)]) > 40 )) ) { // Encrypted var is min 40 characters length try { $data[$directVar === true ? $jsVar->id : str_replace('lhc_var.','',$jsVar->js_variable)] = self::decryptAdditionalField($directVar === true ? $data[$jsVar->id] : $data[str_replace('lhc_var.','',$jsVar->js_variable)]); $secure = true; } catch (Exception $e) { // Do nothing and ignore just } } elseif ($encrypted === true) { $jsVar->type = 3; } if (isset($onlineAttr[$jsVar->var_identifier]) && $jsVar->persistent == 0 && !in_array($jsVar->var_identifier,$variableSet)) { unset($onlineAttr[$jsVar->var_identifier]); } // Remove variables which should not be kept if (((isset($onlineAttrSystem[$jsVar->var_identifier]) && $jsVar->inv == 1) \|\| $jsVar->var_identifier == 'lhc.nick') && $jsVar->persistent == 0 && !in_array($jsVar->var_identifier,$variableSet)) { unset($onlineAttrSystem[$jsVar->var_identifier]); if (isset($onlineAttrSystem[$jsVar->var_identifier . '_secure'])) {unset($onlineAttrSystem[ $jsVar->var_identifier . '_secure']);}; if ($jsVar->var_identifier == 'lhc.nick' && isset($onlineAttrSystem['username'])) { unset($onlineAttrSystem['username']); if (isset($onlineAttrSystem['username_secure'])) {unset($onlineAttrSystem['username_secure']);}; } $visitor->online_attr_system = json_encode($onlineAttrSystem); $visitor->online_attr_system_array = $onlineAttrSystem; } $val = null; if (isset($data[str_replace('lhc_var.','',$jsVar->js_variable)])) { $val = trim($data[str_replace('lhc_var.','',$jsVar->js_variable)]); } elseif ($jsVar->type == 5 && isset($_COOKIE[$jsVar->js_variable])) { $val = trim($_COOKIE[$jsVar->js_variable]); } elseif (isset($data[$jsVar->id])) { $val = is_bool($data[$jsVar->id]) ? $data[$jsVar->id] : trim($data[$jsVar->id]); } elseif ($jsVar->old_js_id != '' && isset($data['prefill_' . $jsVar->old_js_id])) { $val = trim($data['prefill_' . $jsVar->old_js_id]); } if ($jsVar->type == 6 && $val !== null && $val !== '') { $jwtTokenParts = explode('.',$val); if (isset($jwtTokenParts[1])) { $val = base64_decode($jwtTokenParts[1]); if ($jsVar->content_field != '') { $valueAttribute = erLhcoreClassGenericBotActionRestapi::extractAttribute(array('content_item' => json_decode($val,true)), 'content_item.' . $jsVar->content_field, '.'); $val = $valueAttribute['found'] == true ? $valueAttribute['value'] : null; } } else { $val = null; } } if ($val !== null && $val !== '') { $decryptFailed = false; $variableSet[] = $jsVar->var_identifier; if (is_bool($val)) { // Do nothing } elseif ($jsVar->type == 0 \|\| $jsVar->type == 5 \|\| $jsVar->type == 6) { $val = (string)$val; } elseif ($jsVar->type == 1) { $val = (int)$val; } elseif ($jsVar->type == 2) { $val = (float)$val; } elseif ($jsVar->type == 3) { try { if ($secure === false) { $val = self::decryptAdditionalField($val); } $secure = true; } catch (Exception $e) { $decryptFailed = true; $val = $e->getMessage(); } } if ($decryptFailed === false && !empty($val)) { if ($jsVar->var_identifier == 'lhc.nick') { $onlineAttrSystem['username'] = $val; if ($secure === true) { $onlineAttrSystem['username_secure'] = true; } elseif (isset($onlineAttrSystem['username_secure'])) { unset($onlineAttrSystem['username_secure']); } $visitor->online_attr_system = json_encode($onlineAttrSystem); $visitor->online_attr_system_array = $onlineAttrSystem; if (isset($onlineAttr[$jsVar->var_identifier])) { unset($onlineAttr[$jsVar->var_identifier]); } } else if ($jsVar->inv == 1) { $onlineAttrSystem[$jsVar->var_identifier] = $val; if ($secure === true) { $onlineAttrSystem[$jsVar->var_identifier . '_secure'] = true; } elseif (isset($onlineAttrSystem[$jsVar->var_identifier . '_secure'])) { unset($onlineAttrSystem[$jsVar->var_identifier . '_secure']); } $visitor->online_attr_system = json_encode($onlineAttrSystem); $visitor->online_attr_system_array = $onlineAttrSystem; } else { $onlineAttr[$jsVar->var_identifier] = array('h' => false, 'secure' => $secure, 'identifier' => $jsVar->var_identifier, 'key' => $jsVar->var_name, 'value' => $val); } } } } if (isset($onlineAttr['init']) && strpos($onlineAttr['init'],'NEW_VID:') !== false) { $initData = $onlineAttr['init']; unset($onlineAttr['init']); $onlineAttr['init'] = trim(str_replace('NEW_VID:','VID:', $initData) . (!empty($onlineAttr) ? " \| " . json_encode($onlineAttr) : "") . (!empty($onlineAttrSystem) ? " \| " . $visitor->online_attr_system : "")); } $visitor->online_attr = json_encode($onlineAttr); $visitor->online_attr_array = $onlineAttr; $hashChanged = md5($visitor->online_attr_system . '_' . $visitor->online_attr) != $hashData; $usernamePresent = isset($onlineAttrSystem['username']) ? $onlineAttrSystem['username'] : ''; erLhcoreClassChatEventDispatcher::getInstance()->dispatch('onlineuser.update_js_vars', array('username_changed' => ($usernamePrevious != $usernamePresent), 'data_changed' => $hashChanged, 'ou' => & $visitor)); // Update only if data has changed if ($hashChanged) { $visitor->saveThis(array('update' => array('online_attr', 'online_attr_system'))); } } public static function isValidTimezoneId2($tzid) { return in_array($tzid,DateTimeZone::listIdentifiers(DateTimeZone::ALL_WITH_BC)); } public static function validateJSVarsChat($chat, $data, $encrypted = false, $dispatchEvent = true) { $additionalDataArray = $chat->additional_data_array; $chatVariablesDataArray = $chat->chat_variables_array; $needUpdate = false; if ( !empty($data)) { $variablesUpdates = false; $stringParts = array(); $updateColumns = array( 'additional_data', 'priority', 'operation_admin', ); $messagesSave = []; $logMessage = []; $removeVars = []; foreach (erLhAbstractModelChatVariable::getList(array('customfilter' => array('dep_id = 0 OR dep_id = ' . (int)$chat->dep_id))) as $jsVar) { $secure = false; if ($jsVar->try_decrypt == 1 && ( (isset($data[$jsVar->id]) && strlen($data[$jsVar->id]) > 40 && $directVar = true) \|\| (isset($data[str_replace('lhc_var.','',$jsVar->js_variable)]) && $directVar = false && strlen($data[str_replace('lhc_var.','',$jsVar->js_variable)]) > 40) ) ) { // Encrypted var is min 40 characters length try { $data[$directVar === true ? $jsVar->id : str_replace('lhc_var.','',$jsVar->js_variable)] = self::decryptAdditionalField(($directVar === true ? $data[$jsVar->id] : $data[str_replace('lhc_var.','',$jsVar->js_variable)]), $chat); $secure = true; } catch (Exception $e) { // Do nothing and ignore just } } else if ($encrypted === true) { $jsVar->type = 3; } if (isset($data[str_replace('lhc_var.','',$jsVar->js_variable)])) { $val = is_bool($data[str_replace('lhc_var.','',$jsVar->js_variable)]) ? $data[str_replace('lhc_var.','',$jsVar->js_variable)] : trim($data[str_replace('lhc_var.','',$jsVar->js_variable)]); } elseif ($jsVar->type == 5 && isset($_COOKIE[$jsVar->js_variable])) { $val = $_COOKIE[$jsVar->js_variable]; } elseif (isset($data[$jsVar->id])) { $val = is_bool($data[$jsVar->id]) ? $data[$jsVar->id] : trim($data[$jsVar->id]); } elseif (isset($data[$jsVar->var_identifier])) { $val = is_bool($data[$jsVar->var_identifier]) ? $data[$jsVar->var_identifier] : trim($data[$jsVar->var_identifier]); } else { $val = null; } if ($jsVar->type == 6 && $val !== null && $val !== '') { $jwtTokenParts = explode('.',$val); if (isset($jwtTokenParts[1])) { $val = base64_decode($jwtTokenParts[1]); if ($jsVar->content_field != '') { $valueAttribute = erLhcoreClassGenericBotActionRestapi::extractAttribute(array('content_item' => json_decode($val,true)), 'content_item.' . $jsVar->content_field, '.'); $val = $valueAttribute['found'] == true ? $valueAttribute['value'] : null; } } else { $val = null; } } if (($val === null \|\| $val === '') && $jsVar->persistent == 0) { $removeVars[] = $jsVar->var_identifier; } if ($val !== null && $val !== '') { if (strpos($jsVar->var_identifier,'lhc.') !== false) { $lhcVar = str_replace('lhc.','',$jsVar->var_identifier); $encryptFailed = false; if ($val != '' && $jsVar->type == 3) { try { $val = self::decryptAdditionalField($val, $chat); $secure = true; } catch (Exception $e) { $val = $e->getMessage(); $encryptFailed = true; } } if ( ($jsVar->case_insensitive == 0 && trim($chat->{$lhcVar}) != trim($val) && $val != '') \|\| ($jsVar->case_insensitive == 1 && trim(mb_strtolower($chat->{$lhcVar})) != trim(mb_strtolower($val)) && $val != '') ) { if ($encryptFailed === false) { if ($jsVar->change_message != '') { $messagesSave[] = str_replace(['{old_val}','{new_val}'],[$chat->{$lhcVar},$val],$jsVar->change_message); } $chat->{$lhcVar} = $val; } if ($secure === true) { $chatVariablesDataArray[$lhcVar . '_secure'] = true; $variablesUpdates = true; } elseif (isset($chatVariablesDataArray[$lhcVar . '_secure'])) { unset($chatVariablesDataArray[$lhcVar . '_secure']); $variablesUpdates = true; } $updateColumns[] = $lhcVar; $needUpdate = true; } } else { if (is_bool($val)) { // Do nothing } elseif ($jsVar->type == 0 \|\| $jsVar->type == 5 \|\| $jsVar->type == 6) { $val = (string)$val; } elseif ($jsVar->type == 1) { $val = (int)$val; } elseif ($jsVar->type == 2) { $val = (float)$val; } elseif ($jsVar->type == 3) { try { $val = self::decryptAdditionalField($val, $chat); $secure = true; } catch (Exception $e) { $val = $e->getMessage(); } } if ($jsVar->inv == 1) { if ( !isset($chatVariablesDataArray[$jsVar->var_identifier]) \|\| ($jsVar->case_insensitive == 0 && trim($chatVariablesDataArray[$jsVar->var_identifier]) != trim($val)) \|\| ($jsVar->case_insensitive == 1 && trim(mb_strtolower($chatVariablesDataArray[$jsVar->var_identifier])) != trim(mb_strtolower($val)))) { if ($jsVar->change_message != '') { $messagesSave[] = str_replace(['{old_val}','{new_val}'],[(isset($chatVariablesDataArray[$jsVar->var_identifier]) ? $chatVariablesDataArray[$jsVar->var_identifier] : '...'), $val],$jsVar->change_message); } $chatVariablesDataArray[$jsVar->var_identifier] = $val; if ($secure === true) { $chatVariablesDataArray[$jsVar->var_identifier . '_secure'] = true; } elseif (isset($chatVariablesDataArray[$jsVar->var_identifier . '_secure'])){ unset($chatVariablesDataArray[$jsVar->var_identifier . '_secure']); } $variablesUpdates = true; $needUpdate = true; } } else { if ($jsVar->change_message != '') { $logMessage[$jsVar->var_identifier] = $jsVar->change_message; } $stringParts[] = array('secure' => $secure, 'ci' => $jsVar->case_insensitive, 'h' => false, 'identifier' => $jsVar->var_identifier, 'key' => $jsVar->var_name, 'value' => $val); } } } } foreach ($removeVars as $varToRemove) { if (isset($chatVariablesDataArray[$varToRemove])) { unset($chatVariablesDataArray[$varToRemove]); $variablesUpdates = true; $needUpdate = true; } } if ($variablesUpdates == true) { $updateColumns[] = 'chat_variables'; $chat->chat_variables = json_encode($chatVariablesDataArray); $chat->chat_variables_array = $chatVariablesDataArray; } $identifiersUpdated = array(); foreach ($additionalDataArray as & $item) { foreach ($stringParts as $newItem) { if ($item['identifier'] == $newItem['identifier']) { if ( ($newItem['value'] != $item['value'] && (!isset($newItem['ci']) \|\| $newItem['ci'] != 1)) \|\| (isset($newItem['ci']) && $newItem['ci'] == 1 && mb_strtolower($newItem['value']) != mb_strtolower($item['value'])) ) { if (isset($logMessage[$newItem['identifier']])) { $messagesSave[] = str_replace(['{old_val}','{new_val}'] ,[$item['value'], $newItem['value']], $logMessage[$newItem['identifier']]); } $item['value'] = $newItem['value']; $item['secure'] = $newItem['secure']; $needUpdate = true; } $identifiersUpdated[] = $newItem['identifier']; } } } foreach ($stringParts as $newItem) { if (isset($newItem['identifier']) && !in_array($newItem['identifier'],$identifiersUpdated)){ if (isset($newItem['ci'])) { unset($newItem['ci']); } $additionalDataArray[] = $newItem; $needUpdate = true; } } foreach ($additionalDataArray as $index => $additionalItem) { if (isset($additionalItem['identifier']) && in_array($additionalItem['identifier'],$removeVars)){ unset($additionalDataArray[$index]); $needUpdate = true; } } $additionalDataArray = array_values($additionalDataArray); if ($needUpdate == true) { $chat->additional_data_array = $additionalDataArray; $chat->additional_data = json_encode($additionalDataArray); $chat->operation_admin = 'lhinst.updateVoteStatus(' . $chat->id . ');'; // Set priority if we find new after fetching additional data $priority = erLhcoreClassChatValidator::getPriorityByAdditionalData($chat); if ($priority !== false && $priority > $chat->priority) { $chat->priority = $priority; } $db = ezcDbInstance::get(); $db->beginTransaction(); foreach ($messagesSave as $logMessage) { $msg = new erLhcoreClassModelmsg(); $msg->msg = $logMessage; $msg->chat_id = $chat->id; $msg->user_id = -1; $msg->time = time(); $msg->saveThis(); // Save as last message id $chat->last_msg_id = $msg->id; } if (!empty($messagesSave)) { $updateColumns[] = 'last_msg_id'; } $chat->updateThis(array('update' => $updateColumns)); $db->commit(); if ($dispatchEvent === true) { // Perhaps someone is listening for chat modifications erLhcoreClassChatEventDispatcher::getInstance()->dispatch('chat.modified', array('chat' => & $chat, 'params' => array())); } } } return $needUpdate; } public static function updateAdditionalVariables($chat) { $validationFields = array(); $validationFields['jsvar'] = new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'string', null, FILTER_REQUIRE_ARRAY ); $form = new ezcInputForm( INPUT_GET, $validationFields ); $additionalDataArray = $chat->additional_data_array; if ( $form->hasValidData( 'jsvar' ) && !empty($form->jsvar)) { $needUpdate = false; $stringParts = array(); $updateColumns = array( 'additional_data', 'priority', 'operation_admin', ); foreach (erLhAbstractModelChatVariable::getList(array('customfilter' => array('dep_id = 0 OR dep_id = ' . (int)$chat->dep_id))) as $jsVar) { if (isset($form->jsvar[$jsVar->id]) && !empty($form->jsvar[$jsVar->id])) { if (strpos($jsVar->var_identifier,'lhc.') !== false) { $lhcVar = str_replace('lhc.','',$jsVar->var_identifier); if ( ($jsVar->case_insensitive == 0 && $chat->{$lhcVar} != $form->jsvar[$jsVar->id] && $form->jsvar[$jsVar->id] != '') \|\| ($jsVar->case_insensitive == 1 && mb_strtolower($chat->{$lhcVar}) != mb_strtolower($form->jsvar[$jsVar->id]) && $form->jsvar[$jsVar->id] != '') ) { $chat->{$lhcVar} = $form->jsvar[$jsVar->id]; $updateColumns[] = $lhcVar; } } else { $val = $form->jsvar[$jsVar->id]; if ($jsVar->type == 0) { $val = (string)$val; } elseif ($jsVar->type == 1) { $val = (int)$val; } elseif ($jsVar->type == 2) { $val = (float)$val; } // Invisible variable is supported only by a new widget if ($jsVar->inv == 0) { $stringParts[] = array('h' => false, 'identifier' => $jsVar->var_identifier, 'key' => $jsVar->var_name, 'value' => $val); } } } } $identifiersUpdated = array(); foreach ($additionalDataArray as & $item) { foreach ($stringParts as $newItem) { if (isset($item['identifier']) && $item['identifier'] == $newItem['identifier']) { if ( $newItem['value'] != $item['value'] ) { $item['value'] = $newItem['value']; $needUpdate = true; } $identifiersUpdated[] = $newItem['identifier']; } } } foreach ($stringParts as $newItem) { if (!in_array($newItem['identifier'],$identifiersUpdated)){ $additionalDataArray[] = $newItem; $needUpdate = true; } } if ($needUpdate == true) { $chat->additional_data_array = $additionalDataArray; $chat->additional_data = json_encode($additionalDataArray); $chat->operation_admin = 'lhinst.updateVoteStatus(' . $chat->id . ');'; // Set priority if we find new after fetching additional data $priority = erLhcoreClassChatValidator::getPriorityByAdditionalData($chat); if ($priority !== false && $priority > $chat->priority) { $chat->priority = $priority; } $db = ezcDbInstance::get(); $db->beginTransaction(); $chat->updateThis(array('update' => $updateColumns)); $db->commit(); // Perhaps someone is listening for chat modifications erLhcoreClassChatEventDispatcher::getInstance()->dispatch('chat.modified', array('chat' => & $chat, 'params' => array())); } } } public static function getPriorityByAdditionalData($chat, $paramsExecution = array()) { if (isset($paramsExecution['priority_id'])) { $filter = ['filter' => ['id' => $paramsExecution['priority_id']]]; } else { $filter = ['sort' => 'sort_priority DESC, priority DESC', 'customfilter' => array('dep_id = 0 OR dep_id = ' .(int)$chat->dep_id)]; } $priorityRules = erLhAbstractModelChatPriority::getList($filter); $prefixLog = 'chat_'; if (isset($paramsExecution['alias'])) { $prefixLog = 'alias_'; self::$routingActions[$prefixLog.'alias'][] = $paramsExecution['alias']; } self::$routingActions[$prefixLog.'chat_department'][] = $chat->dep_id; self::$routingActions[$prefixLog.'chat'][] = array_filter($chat->getState()); foreach ($priorityRules as $priorityRule) { self::$routingActions[$prefixLog.'rule_checking'][] = $priorityRule->id; $ruleMatched = true; foreach ($priorityRule->value_array as $rule) { $valueToCompare = null; if (strpos($rule['field'],'additional_data') !== false) { $additionalDataArray = $chat->additional_data_array; if (is_array($additionalDataArray)) { foreach ($additionalDataArray as $additionalItem) { $valueCompare = false; if (isset($additionalItem['identifier'])){ $valueCompare = $additionalItem['identifier']; } elseif (isset($additionalItem['key'])){ $valueCompare = $additionalItem['key']; } if ($valueCompare !== false && $valueCompare == str_replace('additional_data.','',$rule['field'])) { $valueToCompare = $additionalItem['value']; break; } } } } elseif (strpos($rule['field'],'chat_variable') === 0) { $additionalDataArray = $chat->chat_variables_array; if (is_array($additionalDataArray)) { $variableName = str_replace('chat_variable.','', $rule['field']); if (isset($chat->chat_variables_array[$variableName]) && $chat->chat_variables_array[$variableName] != '') { $valueToCompare = $chat->chat_variables_array[$variableName]; } } } elseif (strpos($rule['field'],'lhc.') !== false) { $variableName = str_replace('lhc.','', $rule['field']); if (isset($chat->{$variableName}) && $chat->{$variableName} != '') { $valueToCompare = $chat->{$variableName}; } } elseif (strpos($rule['field'],'{') === 0) { $valueToCompare = erLhcoreClassGenericBotWorkflow::translateMessage($rule['field'], array('rule_value' => $rule['value'], 'chat' => $chat, 'args' => ['chat' => $chat])); } elseif (strpos($rule['field'],'department_role') === 0) { $valueToCompare = ''; $valueToCompareRole = \LiveHelperChat\Models\Brand\BrandMember::findOne(['filter' => ['dep_id' => $chat->dep_id]]); if (is_object($valueToCompareRole)) { $valueToCompare = $valueToCompareRole->role; } } self::$routingActions[$prefixLog.'condition'][] = '['.$priorityRule->id.']'.$rule['field'] . json_encode($valueToCompare). $rule['comparator'] . json_encode($rule['value']); if ($valueToCompare !== null) { if ($rule['comparator'] == '=' && $rule['value'] != $valueToCompare) { $ruleMatched = false; break; } else if ($rule['comparator'] == '!=' && ($valueToCompare != $rule['value']) == false) { $ruleMatched = false; break; } else if ($rule['comparator'] == '>' && ($valueToCompare > $rule['value']) == false) { $ruleMatched = false; break; } else if ($rule['comparator'] == '>=' && ($valueToCompare >= $rule['value']) == false) { $ruleMatched = false; break; } else if ($rule['comparator'] == '<' && ($valueToCompare < $rule['value']) == false) { $ruleMatched = false; break; } else if ($rule['comparator'] == '<=' && ($valueToCompare <= $rule['value']) == false) { $ruleMatched = false; break; } else if ($rule['comparator'] == 'like' && erLhcoreClassGenericBotWorkflow::checkPresenceMessage(array( 'pattern' => $rule['value'], 'msg' => $valueToCompare, 'words_typo' => 0, ))['found'] == false) { $ruleMatched = false; break; } else if ($rule['comparator'] == 'notlike' && erLhcoreClassGenericBotWorkflow::checkPresenceMessage(array( 'pattern' => $rule['value'], 'msg' => $valueToCompare, 'words_typo' => 0, ))['found'] == true) { $ruleMatched = false; break; } else if ($rule['comparator'] == 'contains' && strrpos(trim($valueToCompare), trim($rule['value'])) === false) { $ruleMatched = false; break; } else if ($rule['comparator'] == 'in_list' && !in_array(trim($valueToCompare), explode('\|\|', trim($rule['value'])))) { $ruleMatched = false; break; } else if ($rule['comparator'] == 'in_list_lowercase' && !in_array(strtolower(trim($valueToCompare)), explode('\|\|', strtolower(trim($rule['value']))))) { $ruleMatched = false; break; } } else { $ruleMatched = false; break; } } if ($ruleMatched == true) { if (isset($paramsExecution['detailed']) && $paramsExecution['detailed'] == true) { $canChangeDepartment = true; if (!empty($priorityRule->present_role_is)) { $canChangeDepartment = \LiveHelperChat\Models\Brand\BrandMember::getCount(['filter' => ['dep_id' => $chat->dep_id, 'role' => $priorityRule->present_role_is]]) > 0; } if ($canChangeDepartment === false) { self::$routingActions[$prefixLog.'priority_chosen'][] = array('rule_id' => $priorityRule->id, 'priority' => $priorityRule->priority, 'dep_id' => $chat->dep_id); return array('priority' => $priorityRule->priority, 'dep_id' => $chat->dep_id, 'skip_bot' => $priorityRule->skip_bot === 1); } if (!empty($priorityRule->role_destination)) { $presentRole = \LiveHelperChat\Models\Brand\BrandMember::findOne(['filter' => ['dep_id' => $chat->dep_id]]); if (!is_object($presentRole)) { self::$routingActions[$prefixLog.'priority_chosen'][] = array('rule_id' => $priorityRule->id, 'priority' => $priorityRule->priority, 'dep_id' => $chat->dep_id); return array('priority' => $priorityRule->priority, 'dep_id' => $chat->dep_id, 'skip_bot' => $priorityRule->skip_bot === 1); } $destinationBrandMember = \LiveHelperChat\Models\Brand\BrandMember::findOne(['filter' => ['brand_id' => $presentRole->brand_id, 'role' => $priorityRule->role_destination]]); if (!is_object($destinationBrandMember)) { self::$routingActions[$prefixLog.'priority_chosen'][] = array('rule_id' => $priorityRule->id, 'priority' => $priorityRule->priority, 'dep_id' => $chat->dep_id, 'skip_bot' => $priorityRule->skip_bot === 1); return array('priority' => $priorityRule->priority, 'dep_id' => $chat->dep_id, 'skip_bot' => $priorityRule->skip_bot === 1); } self::$routingActions[$prefixLog.'priority_chosen'][] = array('rule_id' => $priorityRule->id, 'priority' => $priorityRule->priority, 'dep_id' => $destinationBrandMember->dep_id, 'skip_bot' => $priorityRule->skip_bot === 1); return array('priority' => $priorityRule->priority, 'dep_id' => $destinationBrandMember->dep_id, 'skip_bot' => $priorityRule->skip_bot === 1); } else { self::$routingActions[$prefixLog.'priority_chosen'][] = array('rule_id' => $priorityRule->id, 'priority' => $priorityRule->priority, 'dep_id' => $priorityRule->dest_dep_id, 'skip_bot' => $priorityRule->skip_bot === 1); return array('priority' => $priorityRule->priority, 'dep_id' => $priorityRule->dest_dep_id, 'skip_bot' => $priorityRule->skip_bot === 1); } } else { return $priorityRule->priority; } } } return false; } public static $routingActions = []; public static function logRoutingActions($chat) { if (!empty(self::$routingActions)) { erLhcoreClassLog::write(json_encode(self::$routingActions,JSON_PRETTY_PRINT), ezcLog::SUCCESS_AUDIT, array( 'source' => 'lhc', 'category' => 'routing_priority', 'line' => __LINE__, 'file' => __FILE__, 'object_id' => (int)$chat->id ) ); } } /** * Validates custom fields / public static function validateCustomFieldsRefresh(& $chat) { $definition = array ( 'name' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw', null, FILTER_REQUIRE_ARRAY ), 'value' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw', null, FILTER_REQUIRE_ARRAY ), 'type' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'string', null, FILTER_REQUIRE_ARRAY ), 'size' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'string', null, FILTER_REQUIRE_ARRAY ), 'req' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'string', null, FILTER_REQUIRE_ARRAY ), 'sh' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'string', null, FILTER_REQUIRE_ARRAY ), 'encattr' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'string', null, FILTER_REQUIRE_ARRAY ), // At the moment not used 'via_encrypted' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw', null, FILTER_REQUIRE_ARRAY ), 'value_items_admin' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw', null, FILTER_REQUIRE_ARRAY ), 'via_hidden' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw', null, FILTER_REQUIRE_ARRAY ), 'jsvar' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'string', null, FILTER_REQUIRE_ARRAY ) ); $form = new ezcInputForm( INPUT_POST, $definition ); $Errors = array(); $inputForm = new stdClass(); $stringParts = array(); if ( $form->hasValidData( 'name' ) && !empty($form->name)) { $valuesArray = array(); if ( $form->hasValidData( 'value' ) && !empty($form->value)) { $inputForm->value = $valuesArray = $form->value; } if ( $form->hasValidData( 'req' ) && !empty($form->req)) { $inputForm->req = $form->req; } if ( $form->hasValidData( 'type' ) && !empty($form->type)) { $inputForm->type = $form->type; } if ( $form->hasValidData( 'size' ) && !empty($form->size)) { $inputForm->size = $form->size; } if ( $form->hasValidData( 'encattr' ) && !empty($form->encattr)) { $inputForm->encattr = $form->encattr; } $inputForm->name = $form->name; $currentChatData = json_decode($chat->additional_data,true); if (is_array($currentChatData)) { foreach ($currentChatData as $key => $data) { if (isset($data['h']) && $data['h'] == true) { unset($currentChatData[$key]); } } } else { $currentChatData = array(); } foreach ($form->name as $key => $name_item) { if (isset($inputForm->type[$key]) && $inputForm->type[$key] == 'hidden') { $valueStore = isset($inputForm->value[$key]) ? trim($inputForm->value[$key]) : ''; $secure = false; if (isset($inputForm->encattr[$key]) && $inputForm->encattr[$key] == 't' && $valueStore != '') { try { $valueStore = self::decryptAdditionalField($valueStore, $chat); $secure = true; } catch (Exception $e) { $valueStore = $e->getMessage(); } } $currentChatData[] = array('secure' => $secure, 'h' => true, 'key' => $name_item,'value' => $valueStore); } } } /* * Admin custom fields * / $startDataDepartment = erLhcoreClassModelChatStartSettings::findOne(array('customfilter' => array("((`dep_ids` != '' AND JSON_CONTAINS(`dep_ids`,'" . (int)$chat->dep_id . "','$')) OR department_id = " . (int)$chat->dep_id . ")" ))); if ($startDataDepartment instanceof erLhcoreClassModelChatStartSettings) { $start_data_fields = $startDataDepartment->data_array; } else { $start_data_fields = (array)erLhcoreClassModelChatConfig::fetch('start_chat_data')->data; } /* * Admin custom fields support * / if (isset($start_data_fields['custom_fields']) && $start_data_fields['custom_fields'] != '') { $customAdminfields = json_decode($start_data_fields['custom_fields'],true); if (!isset($currentChatData)) { $currentChatData = json_decode($chat->additional_data,true); if (!is_array($currentChatData)) { $currentChatData = array(); } } $fieldsTitles = array(); $hiddenFields = array(); $valuesArray = array(); // Fill values if exists if ($form->hasValidData( 'value_items_admin' )) { $inputForm->value_items_admin = $valuesArray = $form->value_items_admin; } if ($form->hasValidData( 'via_hidden' )) { $inputForm->via_hidden = $form->via_hidden; } if ($form->hasValidData( 'via_encrypted' )) { $inputForm->via_encrypted = $form->via_encrypted; } // Detect hidden fields which have to be resaved if (is_array($customAdminfields)) { foreach ($customAdminfields as $key => $adminField) { $fieldsTitles[] = $adminField['fieldidentifier']; if ($inputForm->via_hidden[$key] \|\| $adminField['fieldtype'] == 'hidden') { $hiddenFields[] = $adminField['fieldidentifier']; } } } // Removed hidden admin fields foreach ($currentChatData as $key => $data) { /* * Clean only if * 1. Field is hidden * 2. Field is hidden manually * 3. Field is back office custom field * / if (in_array($data['key'], $hiddenFields) && in_array($data['key'], $fieldsTitles)) { unset($currentChatData[$key]); } } // Custom fields if (is_array($customAdminfields)) { foreach ($customAdminfields as $key => $adminField) { if ( (isset($inputForm->via_hidden[$key]) && $inputForm->via_hidden[$key] == 't') \|\| $adminField['fieldtype'] == 'hidden' ) { if (isset($valuesArray[$key]) && $valuesArray[$key] != '') { $valueStore = (isset($valuesArray[$key]) ? trim($valuesArray[$key]) : ''); $secure = false; if (isset($inputForm->via_encrypted[$key]) && $inputForm->via_encrypted[$key] == 't' && $valueStore != '') { try { $valueStore = self::decryptAdditionalField($valueStore, $chat); $secure = true; } catch (Exception $e) { $valueStore = $e->getMessage(); } } $currentChatData[] = array('secure' => $secure, 'h' => true, 'identifier' => $adminField['fieldidentifier'], 'key' => $adminField['fieldname'], 'value' => $valueStore); } } } } } // Update variables from jsvar if ( $form->hasValidData( 'jsvar' ) && !empty($form->jsvar)) { $stringParts = array(); foreach (erLhAbstractModelChatVariable::getList(array('customfilter' => array('dep_id = 0 OR dep_id = ' . (int)$chat->dep_id))) as $jsVar) { if (isset($form->jsvar[$jsVar->id]) && !empty($form->jsvar[$jsVar->id])) { if (strpos($jsVar->var_identifier,'lhc.') !== false) { $lhcVar = str_replace('lhc.','', $jsVar->var_identifier); if ($chat->{$lhcVar} != $form->jsvar[$jsVar->id] && $form->jsvar[$jsVar->id] != '') { $chat->{$lhcVar} = $form->jsvar[$jsVar->id]; } } else { $val = $form->jsvar[$jsVar->id]; $secure = false; if ($jsVar->type == 0) { $val = (string)$val; } elseif ($jsVar->type == 1) { $val = (int)$val; } elseif ($jsVar->type == 2) { $val = (float)$val; } elseif ($jsVar->type == 3) { try { $val = self::decryptAdditionalField($val, $chat); $secure = true; } catch (Exception $e) { $val = $e->getMessage(); } } $stringParts[] = array('secure' => $secure, 'h' => false, 'identifier' => $jsVar->var_identifier, 'key' => $jsVar->var_name, 'value' => $val); } } } if (!isset($currentChatData)) { $currentChatData = json_decode($chat->additional_data,true); if (!is_array($currentChatData)) { $currentChatData = array(); } } $identifiersUpdated = array(); foreach ($currentChatData as & $item) { foreach ($stringParts as $newItem) { if ($item['identifier'] == $newItem['identifier']) { if ( $newItem['value'] != $item['value'] ) { $item['value'] = $newItem['value']; } $identifiersUpdated[] = $newItem['identifier']; } } } foreach ($stringParts as $newItem) { if (!in_array($newItem['identifier'],$identifiersUpdated)){ $currentChatData[] = $newItem; } } } // To reset index $currentChatData = array_values($currentChatData); if (!empty($currentChatData)) { $chat->additional_data = json_encode($currentChatData); $chat->additional_data_array = $currentChatData; } } public static function decryptAdditionalField($valueStore, $chat = null) { if ($valueStore != '') { if ($chat !== null) { $startDataDepartment = erLhcoreClassModelChatStartSettings::findOne(array('customfilter' => array("(JSON_CONTAINS(`dep_ids`,'" . (int)$chat->dep_id . "','$') OR department_id = " . (int)$chat->dep_id . ")" ))); if ($startDataDepartment instanceof erLhcoreClassModelChatStartSettings) { $startData = $startDataDepartment->data_array; } else { $startData = (array)erLhcoreClassModelChatConfig::fetch('start_chat_data')->data; } } else { $startData = (array)erLhcoreClassModelChatConfig::fetch('start_chat_data')->data; } $keyDecrypt = (isset($startData['custom_fields_encryption']) && !empty($startData['custom_fields_encryption']) ? $startData['custom_fields_encryption'] : null); if ($keyDecrypt !== null) { $valueStore = lhSecurity::decrypt($valueStore,$keyDecrypt); $partsVal = explode('__varex', $valueStore); if (isset($partsVal[1]) && is_numeric($partsVal[1])) { if ((int)$partsVal[1] > time()) { $valueStore = $partsVal[0]; } else { $valueStore = ""; } } } } return $valueStore; } /* * If user was redirected to contact form and they changed some default attributes we change then in intial chat * / public static function updateInitialChatAttributes(erLhcoreClassModelChat & $prefillChat, erLhcoreClassModelChat $currentChat) { $attributesPrefill = array( 'nick', 'email', 'phone' ); $attrChanged = false; foreach ($attributesPrefill as $attr) { if ($prefillChat->$attr == '' && $currentChat->$attr != '') { $prefillChat->$attr = $currentChat->$attr; $attrChanged = true; } } if ($attrChanged) { $prefillChat->saveThis(); } } public static function validateNickChange(& $chat) { $definition = array( 'Email' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'validate_email' ), 'UserNick' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw' ), 'UserPhone' => new ezcInputFormDefinitionElement( ezcInputFormDefinitionElement::OPTIONAL, 'unsafe_raw' ) ); $form = new ezcInputForm( INPUT_POST, $definition ); $Errors = array(); if ( !$form->hasValidData( 'Email' ) && $_POST['Email'] != '' ) { $Errors['email'] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Please enter a valid email address'); } elseif ($form->hasValidData( 'Email' )) { $chat->email = $form->Email; } if ($form->hasValidData( 'UserNick' ) && $form->UserNick != '' && mb_strlen($form->UserNick) > 100) { $Errors['nick'] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Maximum 50 characters'); } if ($form->hasValidData( 'UserPhone' )) { $chat->phone = $form->UserPhone; } if ($form->hasValidData( 'UserNick' ) && $form->UserNick != '') { $chat->nick = $form->UserNick; } else { $Errors['nick'] = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Please enter your name'); } return $Errors; } public static function validateUpdateAttribute($chat, $dataUpdate) { if (is_array($dataUpdate)) { $currentChatData = json_decode($chat->additional_data, true); if (!is_array($currentChatData)) { $currentChatData = array(); } $fieldsToUpdate = array_keys($dataUpdate); // Removed hidden admin fields foreach ($currentChatData as $key => $data) { /* * Clean only if * 1. Field is hidden * 2. Field is hidden manually * 3. Field is back office custom field * / if (in_array($data['key'], $fieldsToUpdate)) { unset($currentChatData[$key]); } } foreach ($dataUpdate as $field => $attrValue) { $valueStore = $attrValue['val']; $hiddenField = false; $secure = false; if (isset($attrValue['enc']) && $attrValue['enc'] == true) { $hiddenField = true; try { $valueStore = self::decryptAdditionalField($valueStore, $chat); $secure = true; } catch (Exception $e) { $valueStore = $e->getMessage(); } } $currentChatData[] = array('secure' => $secure, 'h' => $hiddenField, 'key' => $field, 'value' => $valueStore); } // To reset index $currentChatData = array_values($currentChatData); if (!empty($currentChatData)) { $chat->additional_data = json_encode($currentChatData); } } } /* * * @desc * * @param $params * / public static function saveOfflineRequest($params) { $offlineData = erLhcoreClassModelChatConfig::fetch('offline_settings'); $data = (array)$offlineData->data; if (!isset($data['do_not_save_offline']) \|\| $data['do_not_save_offline'] == 0) { $additionalMessage = isset($data['offline_message']) && !empty($data['offline_message']) ? $data['offline_message'] : '[b]Visitor query[/b]: {args.question} [b]Phone[/b]: {args.chat.phone} [b]E-mail[/b]: {args.chat.email} [b]Nick[/b]: {args.chat.nick} [b]Additional data[/b]: {args.chat.additional_data}'; $additionalMessage = erLhcoreClassGenericBotWorkflow::translateMessage($additionalMessage, array('chat' => $params['chat'], 'args' => $params)); // Save as offline request if (isset($params['chatprefill']) && $params['chatprefill'] instanceof erLhcoreClassModelChat) { // We do not want to store offline request as a new chat. $params['chat'] = $params['chatprefill']; } else { $params['chat']->time = $params['chat']->pnd_time = time(); $params['chat']->lsync = time(); $params['chat']->status = erLhcoreClassModelChat::STATUS_PENDING_CHAT; $params['chat']->hash = erLhcoreClassChat::generateHash(); $params['chat']->referrer = isset($_POST['URLRefer']) ? $_POST['URLRefer'] : ''; $params['chat']->session_referrer = isset($_POST['r']) ? $_POST['r'] : ''; } $params['chat']->status_sub = erLhcoreClassModelChat::STATUS_SUB_OFFLINE_REQUEST; if ( empty($params['chat']->nick) ) { $params['chat']->nick = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Visitor'); } if ( empty($params['chat']->email) && isset($params['input_data']) && $params['input_data']->email != '') { $params['chat']->email = $params['input_data']->email; } $params['chat']->saveThis(); if ( $params['question'] != '' ) { // Store question as message $msg = new erLhcoreClassModelmsg(); $msg->msg = $additionalMessage; $msg->chat_id = $params['chat']->id; $msg->user_id = -1; $msg->time = time(); erLhcoreClassChat::getSession()->save($msg); // Store indication it's an offline message $msg = new erLhcoreClassModelmsg(); $msg->msg = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Offline request message was saved'); $msg->chat_id = $params['chat']->id; $msg->user_id = -1; $msg->time = time(); erLhcoreClassChat::getSession()->save($msg); $params['chat']->unanswered_chat = 0; $params['chat']->last_msg_id = $msg->id; $params['chat']->saveThis(); } if (isset($params['input_data']) && $params['input_data']->has_file == true) { $fileData = erLhcoreClassModelChatConfig::fetch('file_configuration'); $dataFile = (array)$fileData->data; $path = 'var/storage/' . date('Y') . 'y/' . date('m') . '/' . date('d') . '/' . $params['chat']->id . '/'; erLhcoreClassChatEventDispatcher::getInstance()->dispatch('file.uploadfile.file_path', array('path' => & $path, 'storage_id' => $params['chat']->id)); $clamav = false; if (isset($dataFile['clamav_enabled']) && $dataFile['clamav_enabled'] == true) { $opts = array(); if (isset($dataFile['clamd_sock']) && !empty($dataFile['clamd_sock'])) { $opts['clamd_sock'] = $dataFile['clamd_sock']; } if (isset($dataFile['clamd_sock_len']) && !empty($dataFile['clamd_sock_len'])) { $opts['clamd_sock_len'] = $dataFile['clamd_sock_len']; } $clamav = new Clamav($opts); } $upload_handler = new erLhcoreClassFileUpload(array( 'antivirus' => $clamav, 'user_id' => 0, 'param_name' => 'File', 'max_file_size' => $dataFile['fs_max'] 1024, 'accept_file_types_lhc' => '/\.(' . $dataFile['ft_us'] . ')$/i', 'chat' => $params['chat'], 'download_via_php' => true, 'upload_dir' => $path)); if ($upload_handler->uploadedFile instanceof erLhcoreClassModelChatFile) { erLhcoreClassChatEventDispatcher::getInstance()->dispatch('file.uploadfile.file_store', array('chat_file' => $upload_handler->uploadedFile)); } } if (isset($data['close_offline']) && $data['close_offline'] == 1) { erLhcoreClassChatHelper::closeChat(array( 'chat' => & $params['chat'], 'user' => false, 'append_message' => ' ' . erTranslationClassLhTranslation::getInstance()->getTranslation('chat/adminchat','Offline message') )); } return true; } return false; } // Set's chat as a bot public static function setBot(& $chat, $params = array()) { $handler = erLhcoreClassChatEventDispatcher::getInstance()->dispatch('chat.genericbot_set_bot', array( 'chat' => & $chat, 'params' => $params )); if ($handler !== false) { return; } if ((isset($params['bot_id']) && $params['bot_id'] > 0) \|\| (isset($chat->department->bot_configuration_array['bot_id']) && is_numeric($chat->department->bot_configuration_array['bot_id']) && $chat->department->bot_configuration_array['bot_id'] > 0)) { if (isset($params['bot_id']) && $params['bot_id'] > 0) { $bot = erLhcoreClassModelGenericBotBot::fetch($params['bot_id']); if (isset($params['bot_only_offline']) && $params['bot_only_offline'] === true) { $botConfiguration['bot_only_offline'] = true; } } else { $botConfiguration = $chat->department->bot_configuration_array; $bot = erLhcoreClassModelGenericBotBot::fetch($botConfiguration['bot_id']); } if ( $bot instanceof erLhcoreClassModelGenericBotBot && ((isset($params['bot_id']) && isset($params['trigger_id'])) \|\| ( (!isset($botConfiguration['bot_only_offline']) \|\| $botConfiguration['bot_only_offline'] == false) \|\| (isset($botConfiguration['bot_only_offline']) && $botConfiguration['bot_only_offline'] == true && erLhcoreClassChat::isOnline($chat->dep_id,false, array('exclude_bot' => true)) == false) ) )) { $chat->status = erLhcoreClassModelChat::STATUS_BOT_CHAT; $chat->gbot_id = $bot->id; if (!isset($params['ignore_default']) \|\| $params['ignore_default'] == false) { erLhcoreClassGenericBotWorkflow::$setBotFlow = true; if (isset($params['trigger_id']) && $params['trigger_id'] > 0) { $botTrigger = erLhcoreClassModelGenericBotTrigger::fetch($params['trigger_id']); // Trigger can be passed only if it supports it if ($botTrigger instanceof erLhcoreClassModelGenericBotTrigger && $botTrigger->as_argument == 0) { $botTrigger = null; } } else { $botIds = $bot->getBotIds(); // Find default messages if there are any $botTrigger = erLhcoreClassModelGenericBotTrigger::findOne(array('filterin' => array('bot_id' => $botIds), 'filter' => array('default' => 1))); } if ($botTrigger instanceof erLhcoreClassModelGenericBotTrigger && (!isset($params['trigger_id_executed']) \|\| $params['trigger_id_executed'] != $botTrigger->id)) { // set flag that we are executing everything in start chat mode erLhcoreClassGenericBotWorkflow::$startChat = true; $message = erLhcoreClassGenericBotWorkflow::processTrigger($chat, $botTrigger, false, array('args' => $params)); if (isset($params['trigger_button_id'])) { $chat->saveThis(); if ($message instanceof erLhcoreClassModelmsg) { erLhcoreClassGenericBotWorkflow::$setBotFlow = false; erLhcoreClassGenericBotWorkflow::processTriggerClick($chat, $message, $params['trigger_button_id'], array('processed' => (isset($params['processed']) && $params['processed'] == true))); } } else if (isset($params['trigger_payload_id'])) { $chat->saveThis(); if ($message instanceof erLhcoreClassModelmsg) { erLhcoreClassGenericBotWorkflow::$setBotFlow = false; erLhcoreClassGenericBotWorkflow::processButtonClick($chat, $message, $params['trigger_payload_id'], array('processed' => (isset($params['processed']) && $params['processed'] == true))); } } if (isset($message) && $message instanceof erLhcoreClassModelmsg && $message->id > 0 && $message->id > $chat->last_msg_id) { $chat->last_msg_id = $message->id; } if ((isset($params['msg']) \|\| !(isset($bot->configuration_array['ign_btn_clk']) && $bot->configuration_array['ign_btn_clk'] == true)) && $chat->status == erLhcoreClassModelChat::STATUS_BOT_CHAT) { $chatVariables = $chat->chat_variables_array; if (!isset($chatVariables['msg_v'])) { $chatVariables['msg_v'] = 1; } else { $chatVariables['msg_v']++; } $chat->chat_variables_array = $chatVariables; $chat->chat_variables = json_encode($chatVariables); $chat->updateThis(['update' => ['chat_variables']]); } } erLhcoreClassGenericBotWorkflow::$setBotFlow = false; } $chat->saveThis(); } else { $msg = new erLhcoreClassModelmsg(); $msg->msg = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/adminchat','Department is offline, bot cannot be assigned!'); $msg->chat_id = $chat->id; $msg->user_id = -1; $msg->time = time(); erLhcoreClassChat::getSession()->save($msg); } } } public static function setLanguageByBrowser($return = false) { // Detect user locale if(isset($_SERVER['HTTP_ACCEPT_LANGUAGE'])) { $parts = explode(';',$_SERVER['HTTP_ACCEPT_LANGUAGE']); $languages = explode(',',$parts[0]); if (isset($languages[0])) { $locale = $languages[0]; $db = ezcDbInstance::get(); $stmt = $db->prepare('SELECT `siteaccess` FROM `lh_speech_language` INNER JOIN `lh_speech_language_dialect` ON `lh_speech_language_dialect`.`language_id` = `lh_speech_language`.`id` WHERE (`lh_speech_language_dialect`.`lang_code` = :lang_code OR `lh_speech_language_dialect`.`short_code` = :short_code)'); $stmt->bindValue(':lang_code', $locale, PDO::PARAM_STR); $stmt->bindValue(':short_code', $locale, PDO::PARAM_STR); $stmt->execute(); $siteAccess = $stmt->fetchColumn(); if ($siteAccess != '') { if ($return == true) { return $siteAccess; } else { erLhcoreClassSystem::setSiteAccess($siteAccess); } } } } } /* * Auto start chat if required * * / public static function validateAutoStart($params) { $paramsExecution = array(); $skipOnlyOnlineCheck = false; $autoStart = false; if (isset($params['invitation_mode']) && $params['invitation_mode'] == 1 && isset($params['userInstance'])) { $invitation = erLhAbstractModelProactiveChatInvitation::fetch($params['userInstance']->invitation_id); if ($invitation instanceof erLhAbstractModelProactiveChatInvitation && $invitation->bot_id > 0 && $invitation->trigger_id > 0) { $autoStart = true; if ($invitation->bot_offline == false) { $skipOnlyOnlineCheck = true; } $paramsExecution['bot_id'] = $invitation->bot_id; $paramsExecution['trigger_id'] = $invitation->trigger_id; $params['chat']->chat_initiator = erLhcoreClassModelChat::CHAT_INITIATOR_PROACTIVE; } } if (isset($params['bot_id']) && is_numeric($params['bot_id']) && $params['bot_id'] > 0 && isset($params['startDataFields']['auto_start_chat']) && $params['startDataFields']['auto_start_chat'] == true) { $paramsExecution['bot_id'] = (int)$params['bot_id']; $autoStart = true; $skipOnlyOnlineCheck = true; } if (($autoStart == true && $params['chat']->dep_id > 0) \|\| (!isset($params['invitation_mode']) && isset($params['startDataFields']['auto_start_chat']) && $params['startDataFields']['auto_start_chat'] == true && $params['chat']->dep_id > 0)) { $chat = $params['chat']; if (erLhcoreClassModelChatBlockedUser::getCount(array('filter' => array('ip' => erLhcoreClassIPDetect::getIP()))) > 0) { return false; } if ($skipOnlyOnlineCheck == true \|\| erLhcoreClassChat::isOnline($chat->dep_id, false, array('ignore_user_status'=> (int)erLhcoreClassModelChatConfig::fetch('ignore_user_status')->current_value, 'online_timeout' => (int)erLhcoreClassModelChatConfig::fetch('sync_sound_settings')->data['online_timeout']))) { $chat->setIP(); erLhcoreClassModelChat::detectLocation($chat); $statusGeoAdjustment = erLhcoreClassChat::getAdjustment(erLhcoreClassModelChatConfig::fetch('geoadjustment_data')->data_value, $params['inputData']->vid); if ($statusGeoAdjustment['status'] == 'hidden') { // This should never happen exit('Chat not available in your country'); } $chat->time = $chat->pnd_time = time(); $chat->status = erLhcoreClassModelChat::STATUS_PENDING_CHAT; $chat->hash = erLhcoreClassChat::generateHash(); if ( $params['inputData']->priority !== false && is_numeric($params['inputData']->priority) ) { $chat->priority = (int)$params['inputData']->priority; } else { if ($chat->department !== false) { $chat->priority = $chat->department->priority; } } if ($chat->product_id > 0) { $department = $chat->product->departament; } elseif ($chat->department !== false) { $department = $chat->department; } if ($department !== false && $department->department_transfer_id > 0) { if ( !(isset($department->bot_configuration_array['off_if_online']) && $department->bot_configuration_array['off_if_online'] == 1 && erLhcoreClassChat::isOnline($chat->dep_id,false, array('exclude_bot' => true, 'exclude_online_hours' => true)) === true) && !(isset($department->bot_configuration_array['transfer_min_priority']) && is_numeric($department->bot_configuration_array['transfer_min_priority']) && (int)$department->bot_configuration_array['transfer_min_priority'] > $chat->priority) ) { $chat->transfer_if_na = 1; $chat->transfer_timeout_ts = time(); $chat->transfer_timeout_ac = $department->transfer_timeout; } } if ($department !== false && $department->inform_unread == 1) { $chat->reinform_timeout = $department->inform_unread_delay; } if (isset($_GET['URLReferer'])) { $chat->referrer = $_GET['URLReferer']; } if (isset($_GET['r'])) { $chat->session_referrer = $_GET['r']; } $nick = trim($chat->nick); if ( empty($nick) ) { $chat->nick = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Visitor'); } $db = ezcDbInstance::get(); try { $db->beginTransaction(); // Store chat $chat->saveThis(); // Assign chat to user if ( erLhcoreClassModelChatConfig::fetch('track_online_visitors')->current_value == 1 ) { // To track online users $userInstance = erLhcoreClassModelChatOnlineUser::handleRequest(array('check_message_operator' => true, 'message_seen_timeout' => erLhcoreClassModelChatConfig::fetch('message_seen_timeout')->current_value, 'vid' => $params['params']['user_parameters_unordered']['vid'])); if ($userInstance !== false) { $userInstance->chat_id = $chat->id; $userInstance->dep_id = $chat->dep_id; $userInstance->message_seen = 1; $userInstance->message_seen_ts = time(); $userInstance->saveThis(); $chat->online_user_id = $userInstance->id; $chat->saveThis(); if ( erLhcoreClassModelChatConfig::fetch('track_footprint')->current_value == 1) { erLhcoreClassModelChatOnlineUserFootprint::assignChatToPageviews($userInstance, erLhcoreClassModelChatConfig::fetch('footprint_background')->current_value == 1); } } } if (!empty($stringParts)) { $chat->additional_data = json_encode($stringParts); } // Detect timezone if provided if (isset($_GET['tzuser']) && !empty($_GET['tzuser'])) { $timezone_name = timezone_name_from_abbr(null, $_GET['tzuser']3600, true); if ($timezone_name !== false) { $chat->user_tz_identifier = $timezone_name; } else { $chat->user_tz_identifier = ''; } } $stringParts = array(); if (!empty($params['inputData']->name_items)) { $valuesArray = $params['inputData']->value_items; foreach ($params['inputData']->name_items as $key => $name_item) { if (isset($params['inputData']->values_req[$key]) && $params['inputData']->values_req[$key] == 't' && ($params['inputData']->value_show[$key] == 'b' \|\| $params['inputData']->value_show[$key] == (isset($additionalParams['offline']) ? 'off' : 'on')) && (!isset($valuesArray[$key]) \|\| trim($valuesArray[$key]) == '')) { $Errors['additional_'.$key] = trim($name_item).' : '.erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','is required'); } $valueStore = isset($valuesArray[$key]) ? trim($valuesArray[$key]) : ''; $secure = false; if (isset($params['inputData']->encattr[$key]) && $params['inputData']->encattr[$key] == 't' && $valueStore != '') { try { $valueStore = self::decryptAdditionalField($valueStore, $chat); $secure = true; } catch (Exception $e) { $Errors[] = $e->getMessage(); } } $stringParts[] = array('secure' => $secure, 'h' => ($params['inputData']->value_types[$key] && $params['inputData']->value_types[$key] == 'hidden' ? true : false), 'key' => $name_item, 'value' => $valueStore); } } if (!empty($params['inputData']->value_items_admin)) { if (isset($params['startDataFields']['custom_fields']) && $params['startDataFields']['custom_fields'] != '') { $customAdminfields = json_decode($params['startDataFields']['custom_fields'], true); $valuesArray = $params['inputData']->value_items_admin; if (is_array($customAdminfields)) { foreach ($customAdminfields as $key => $adminField) { if (isset($params['inputData']->value_items_admin[$key]) && isset($adminField['isrequired']) && $adminField['isrequired'] == 'true' && ($adminField['visibility'] == 'all' \|\| $adminField['visibility'] == (isset($additionalParams['offline']) ? 'off' : 'on')) && (!isset($valuesArray[$key]) \|\| trim($valuesArray[$key]) == '')) { $Errors['additional_admin_'.$key] = trim($adminField['fieldname']).': '.erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','is required'); } if (isset($valuesArray[$key]) && $valuesArray[$key] != '') { $valueStore = (isset($valuesArray[$key]) ? trim($valuesArray[$key]) : ''); $secure = false; if (isset($params['inputData']->via_encrypted[$key]) && $params['inputData']->via_encrypted[$key] == 't' && $valueStore != '') { try { $valueStore = self::decryptAdditionalField($valueStore, $chat); $secure = true; } catch (Exception $e) { $valueStore = $e->getMessage(); } } $stringParts[] = array('secure' => $secure, 'h' => (isset($params['inputData']->via_hidden[$key]) \|\| $adminField['fieldtype'] == 'hidden'), 'identifier' => (isset($adminField['fieldidentifier'])) ? $adminField['fieldidentifier'] : null, 'key' => $adminField['fieldname'], 'value' => $valueStore); } } } } } if (!empty($stringParts)) { $chat->additional_data = json_encode($stringParts); } // Detect user locale $locale = self::getVisitorLocale(); if ($locale !== null) { $chat->chat_locale = $locale; } // Detect device $detect = new Mobile_Detect; $chat->uagent = mb_substr((string)$detect->getUserAgent(), 0, 250); $chat->device_type = ($detect->isMobile() ? ($detect->isTablet() ? 2 : 1) : 0); // Set bot workflow if required erLhcoreClassChatValidator::setBot($chat, $paramsExecution); // Auto responder $responder = erLhAbstractModelAutoResponder::processAutoResponder($chat); if ($responder instanceof erLhAbstractModelAutoResponder) { $beforeAutoResponderErrors = array(); erLhcoreClassChatEventDispatcher::getInstance()->dispatch('chat.before_auto_responder_triggered',array('chat' => & $chat, 'errors' => & $beforeAutoResponderErrors)); if (empty($beforeAutoResponderErrors)) { $responderChat = new erLhAbstractModelAutoResponderChat(); $responderChat->auto_responder_id = $responder->id; $responderChat->chat_id = $chat->id; $responderChat->wait_timeout_send = 1 - $responder->repeat_number; $responderChat->saveThis(); $chat->auto_responder_id = $responderChat->id; erLhcoreClassChatEventDispatcher::getInstance()->dispatch('chat.before_auto_responder_message',array('chat' => & $chat, 'responder' => & $responder)); if ($responder->wait_message != '' && $chat->status != erLhcoreClassModelChat::STATUS_BOT_CHAT) { $msg = new erLhcoreClassModelmsg(); $msg->msg = trim($responder->wait_message); $msg->chat_id = $chat->id; $msg->name_support = $responder->operator != '' ? $responder->operator : erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Live Support'); $msg->user_id = -2; $msg->time = time() + 1; erLhcoreClassChat::getSession()->save($msg); if ($chat->last_msg_id < $msg->id) { $chat->last_msg_id = $msg->id; } } $chat->saveThis(); erLhcoreClassChatEventDispatcher::getInstance()->dispatch('chat.auto_responder_triggered', array('chat' => & $chat)); } else { $msg = new erLhcoreClassModelmsg(); $msg->msg = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/adminchat','Auto responder got error').': '.implode('; ', $beforeAutoResponderErrors); $msg->chat_id = $chat->id; $msg->user_id = -1; $msg->time = time(); if ($chat->last_msg_id < $msg->id) { $chat->last_msg_id = $msg->id; } erLhcoreClassChat::getSession()->save($msg); } } erLhcoreClassChat::updateDepartmentStats($chat->department); erLhcoreClassChatEventDispatcher::getInstance()->dispatch('chat.chat_started',array('chat' => & $chat)); $db->commit(); } catch (Exception $e) { $db->rollback(); } if (isset($params['invitation_mode']) && $params['invitation_mode'] == 1) { $callBack = '/(cstarted)/chat_started_by_invitation_cb'; } else { $callBack = '/(cstarted)/online_chat_started_cb'; } $baseURLBasic = ''; if (isset($params['popup']) && $params['popup'] == true) { $baseURL = erLhcoreClassDesign::baseurlRerun('chat/chat'); $baseURLBasic = 'chat/chat'; } else { $baseURL = erLhcoreClassDesign::baseurlRerun('chat/chatwidgetchat'); $baseURLBasic = 'chat/chatwidgetchat'; } if (isset($params['startDataFields']['dont_auto_process']) && $params['startDataFields']['dont_auto_process'] == true) { erLhcoreClassModule::redirect($baseURLBasic, '/' . $chat->id . '/' . $chat->hash . (isset($params['modeAppend']) ? $params['modeAppend'] : null) . $params['modeAppendTheme'] . $callBack); exit; } else { // Redirect user $Result = erLhcoreClassModule::reRun($baseURL . '/' . $chat->id . '/' . $chat->hash . (isset($params['modeAppend']) ? $params['modeAppend'] : null) . $params['modeAppendTheme'] . $callBack); } return $Result; } } return false; } public static function conditionsMatches($conditions, $params) { $groupedConditions = []; $conditionItems = $conditions; $isValid = true; foreach ($conditions as $indexCondition => $conditionItem) { $subItems[] = $indexCondition; $allItems[] = $indexCondition; if (isset($conditionItem['logic']) && $conditionItem['logic'] == 'or') { $nextConditionChild = true; } else { $nextConditionChild = false; } if ($nextConditionChild === false) { $groupedConditions[] = $subItems; $subItems = array(); } } if (!empty($subItems)) { $groupedConditions[] = $subItems; } foreach ($groupedConditions as $groupedConditionItems) { $isValidSubItem = false; foreach ($groupedConditionItems as $groupedConditionItem) { $conditionsCurrent = $conditionItems[$groupedConditionItem]; $conditionItemValid = false; $conditionAttr = $conditionsCurrent['field']; if (strpos($conditionAttr, '{args.') !== false) { $matchesValues = array(); preg_match_all('~\{args\.((?:[^\{\}\}]++\|(?R)))\}~', $conditionAttr, $matchesValues); if (!empty($matchesValues[0])) { foreach ($matchesValues[0] as $indexElement => $elementValue) { $valueAttribute = erLhcoreClassGenericBotActionRestapi::extractAttribute(array('is_online' => $params['is_online'], 'online_user' => $params['online_user']), $matchesValues[1][$indexElement], '.'); $conditionAttr = str_replace($elementValue, $valueAttribute['found'] == true ? $valueAttribute['value'] : 0, $conditionAttr); } } } $valueAttr = $conditionsCurrent['value']; if (strpos($valueAttr, '{args.') !== false) { $matchesValues = array(); preg_match_all('~\{args\.((?:[^\{\}\}]++\|(?R)))\}~', $valueAttr, $matchesValues); if (!empty($matchesValues[0])) { foreach ($matchesValues[0] as $indexElement => $elementValue) { $valueAttribute = erLhcoreClassGenericBotActionRestapi::extractAttribute(array('is_online' => $params['is_online'], 'online_user' => $params['online_user']), $matchesValues[1][$indexElement], '.'); $valueAttr = str_replace($elementValue, $valueAttribute['found'] == true ? $valueAttribute['value'] : 0, $valueAttr); } } } $replaceArray = array( '{time}' => time() ); // Remove internal variables $conditionAttr = str_replace(array_keys($replaceArray), array_values($replaceArray), $conditionAttr); $valueAttr = str_replace(array_keys($replaceArray), array_values($replaceArray), $valueAttr); if (!in_array($conditionsCurrent['comparator'],['like','notlike','contains'])) { // Remove spaces $conditionAttr = preg_replace('/\s+/', '', $conditionAttr); $valueAttr = preg_replace('/\s+/', '', $valueAttr); // Allow only mathematical operators $conditionAttrMath = preg_replace("/[^\.\\-\/\+0-9]+/", "", $conditionAttr); $valueAttrMath = preg_replace("/[^\.\\-\/\+0-9]+/", "", $valueAttr); if ($conditionAttrMath != '' && $conditionAttrMath == $conditionAttr) { // Evaluate if there is mathematical rules try { eval('$conditionAttr = ' . $conditionAttrMath . ";"); } catch (ParseError $e) { // Do nothing } } if ($valueAttrMath != '' && $valueAttrMath == $valueAttr) { // Evaluate if there is mathematical rules try { eval('$valueAttr = ' . $valueAttrMath . ";"); } catch (ParseError $e) { // Do nothing } } } if ($conditionsCurrent['comparator'] == 'eq' && ($conditionAttr == $valueAttr)) { $conditionItemValid = true; } else if ($conditionsCurrent['comparator'] == 'in' && in_array(mb_strtolower($conditionAttr),explode(',',mb_strtolower(str_replace(' ','',trim($valueAttr)))))) { $conditionItemValid = true; } else if ($conditionsCurrent['comparator'] == 'lt' && ($conditionAttr < $valueAttr)) { $conditionItemValid = true; } else if ($conditionsCurrent['comparator'] == 'lte' && ($conditionAttr <= $valueAttr)) { $conditionItemValid = true; } else if ($conditionsCurrent['comparator'] == 'neq' && ($conditionAttr != $valueAttr)) { $conditionItemValid = true; } else if ($conditionsCurrent['comparator'] == 'gte' && ($conditionAttr >= $valueAttr)) { $conditionItemValid = true; } else if ($conditionsCurrent['comparator'] == 'gt' && ($conditionAttr > $valueAttr)) { $conditionItemValid = true; } else if ($conditionsCurrent['comparator'] == 'like' && erLhcoreClassGenericBotWorkflow::checkPresenceMessage(array( 'pattern' => $valueAttr, 'msg' => $conditionAttr, 'words_typo' => 0, ))['found'] == true) { $conditionItemValid = true; } else if ($conditionsCurrent['comparator'] == 'notlike' && erLhcoreClassGenericBotWorkflow::checkPresenceMessage(array( 'pattern' => $valueAttr, 'msg' => $conditionAttr, 'words_typo' => 0, ))['found'] == false) { $conditionItemValid = true; } else if ($conditionsCurrent['comparator'] == 'contains' && strrpos($conditionAttr,$valueAttr) !== false) { $conditionItemValid = true; } if ($conditionItemValid == true) { $isValidSubItem = true; } } if ($isValidSubItem == false) { $isValid = false; break; // No point to check anything else } } return $isValid; } public static function validatePreconditions($precondition, $params) { if (isset($precondition['maintenance_mode']) && $precondition['maintenance_mode'] == 1) { return [ 'mode' => 'disable', 'sub_mode' => 'maintenance', 'show_widget' => (isset($precondition['maintenance_mode_widget']) && $precondition['maintenance_mode_widget'] == 1), 'message' => !empty($precondition['maintenance_mode_message']) ? $precondition['maintenance_mode_message'] : erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','At this moment you can contact us via email only. Sorry for the inconveniences.')]; } if (isset($precondition['online']) && !empty($precondition['online'])) { $onlineMode = self::conditionsMatches($precondition['online'], $params); } else { $onlineMode = true; } $offlineMode = false; // Disable only if there is online conditions OR there is disable conditions if ( ((isset($precondition['online']) && !empty($precondition['online']) && $onlineMode == false) \|\| isset($precondition['offline']) && !empty($precondition['offline'])) && isset($precondition['offline_enabled']) && $precondition['offline_enabled'] == true && self::conditionsMatches($precondition['offline'], $params) ) { $offlineMode = true; } $disableMode = false; $messageDisable = ''; if ( $offlineMode == false && ( (isset($precondition['online']) && !empty($precondition['online']) && $onlineMode == false) \|\| isset($precondition['disable']) && !empty($precondition['disable']) ) && isset($precondition['disable_enabled']) && $precondition['disable_enabled'] == true && self::conditionsMatches($precondition['disable'], $params) ) { $disableMode = true; if (!isset($params['ignore_message'])) { $messageDisable = erLhcoreClassBBCode::make_clickable(htmlspecialchars(erLhcoreClassGenericBotWorkflow::translateMessage($precondition['disable_message'], array('online_user' => $params['online_user'], 'args' => $params)))); } } if ($offlineMode == true) { return ['mode' => 'offline']; } else if ($disableMode == true) { if (empty($messageDisable)) { return ['mode' => 'terminate']; } else { return ['mode' => 'disable', 'message' => $messageDisable]; } } else if ($onlineMode == true) { return ['mode' => 'online']; } else { return ['mode' => 'terminate']; } } } ?>

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