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<?php try { if (!isset($_SERVER['HTTP_X_CSRFTOKEN']) \|\| !$currentUser->validateCSFRToken($_SERVER['HTTP_X_CSRFTOKEN'])) { throw new Exception('Invalid CSRF token!'); } $message = erLhcoreClassModelMailconvMessage::fetch($Params['user_parameters']['id']); $conv = $message->conversation; if ($conv instanceof erLhcoreClassModelMailconvConversation && erLhcoreClassChat::hasAccessToRead($conv) ) { $signature = $conv->mailbox->signature; $signature = str_replace([ '{operator}', '{department}', '{operator_chat_name}' ],[ $currentUser->getUserData()->name_official, $conv->department_name, $currentUser->getUserData()->name_support ],$signature); $signature = erLhcoreClassGenericBotWorkflow::translateMessage($signature, array('chat' => $conv)); $replyRecipients = []; $replyRecipientsMapped = []; $isSelfReply = false; if (!erLhcoreClassUser::instance()->hasAccessTo('lhmailconv','mail_see_unhidden_email')) { $message->setSensitive(true); } foreach ($message->reply_to_data_keyed as $replyEmail => $name) { if ($replyEmail == $conv->mailbox->mail){ $isSelfReply = true; } if (!erLhcoreClassUser::instance()->hasAccessTo('lhmailconv','mail_see_unhidden_email') && $message->response_type != erLhcoreClassModelMailconvMessage::RESPONSE_INTERNAL) { if ($name == $replyEmail) { $name = \LiveHelperChat\Helpers\Anonymizer::maskEmail($name); } $replyRecipients[\LiveHelperChat\Helpers\Anonymizer::maskEmail($replyEmail)] = $name; } else { $replyRecipients[$replyEmail] = $name; } } /* * We should not fill reply recipient with recipient * * foreach ($message->to_data_keyed as $replyEmail => $name) { $replyRecipients[$replyEmail] = $name; }*/ foreach ($replyRecipients as $mail => $name) { if ($mail != $conv->mailbox->mail) { $replyRecipientsMapped[] = [ 'email' => $mail, 'name' => $name ]; } } $mcOptions = erLhcoreClassModelChatConfig::fetch('mailconv_options'); $mcOptionsData = (array)$mcOptions->data; if (!empty($mcOptionsData['reply_to_tmp'])) { $prepend = erLhcoreClassGenericBotWorkflow::translateMessage($mcOptionsData['reply_to_tmp'], array('chat' => $message, 'args' => ['chat' => $message, 'msg' => $message])); } else { $prepend = '<p>' . erTranslationClassLhTranslation::getInstance()->getTranslation('module/mailconv','On') . ' ' . date('Y-m-d H:i',$message->udate).', '. ($message->from_name != '' ? $message->from_name : $message->from_address) . ' ' . erTranslationClassLhTranslation::getInstance()->getTranslation('module/mailconv','wrote') . ':</p>'; } if ($Params['user_parameters']['mode'] == 'forward' && $currentUser->hasAccessTo('lhmailconv', 'send_as_forward')) { $replyRecipientsMapped = [['email' => '', 'name' => '']]; $message->cc_data_array = []; $message->bcc_data_array = []; if (!empty($mcOptionsData['forward_to_tmp'])) { $prepend = erLhcoreClassGenericBotWorkflow::translateMessage($mcOptionsData['forward_to_tmp'], array('chat' => $message, 'args' => ['chat' => $message, 'msg' => $message])); } else { $partsIntro = [ erTranslationClassLhTranslation::getInstance()->getTranslation('module/mailconv','From') . ': ' . ($message->from_name != '' ? '<b>' . $message->from_name .'</b>' : '') . ' <' . $message->from_address .'>', erTranslationClassLhTranslation::getInstance()->getTranslation('module/mailconv','Date') . ': ' . date('D',$message->udate) . ', ' . date('d',$message->udate) . ' ' . date('M',$message->udate) . ' ' . date('Y',$message->udate) . ' '. erTranslationClassLhTranslation::getInstance()->getTranslation('module/mailconv','at') . ' ' . date('H:i',$message->udate), erTranslationClassLhTranslation::getInstance()->getTranslation('module/mailconv','Subject') . ': ' . $message->subject, erTranslationClassLhTranslation::getInstance()->getTranslation('module/mailconv','To') . ': ' . $message->to_data_front, ]; $cc_data_front = $message->cc_data_front; if (!empty($cc_data_front)) { $partsIntro[] = 'Cc: ' . $message->cc_data_front; } $bcc_data_front = $message->bcc_data_front; if (!empty($bcc_data_front)) { $partsIntro[] = 'Bcc: ' . $message->bcc_data_front; } $prepend = "---------- " . erTranslationClassLhTranslation::getInstance()->getTranslation('module/mailconv','Forwarded message') . " ---------<br/>"; $prepend .= implode("<br/>",$partsIntro); } } if (empty($replyRecipientsMapped)) { $replyRecipientsMapped[] = ['email' => $message->from_address, 'name' => $message->from_name]; } $userData = $currentUser->getUserData(); if ($userData->invisible_mode == 0 && erLhcoreClassChat::hasAccessToWrite($conv)) { if ( ($conv->status == erLhcoreClassModelMailconvConversation::STATUS_PENDING && $conv->user_id != $userData->id && !$currentUser->hasAccessTo('lhmailconv','open_all')) && ($conv->user_id != 0 \|\| !$currentUser->hasAccessTo('lhmailconv','open_unassigned_mail')) ) { throw new Exception('You do not have permission to open all pending mails.'); } $operatorChanged = false; $chatAccepted = false; if ( $conv->user_id == 0 && $conv->status != erLhcoreClassModelMailconvConversation::STATUS_CLOSED && $conv->transfer_uid != $currentUser->getUserID() ) { $currentUser = erLhcoreClassUser::instance(); $conv->user_id = $currentUser->getUserID(); $operatorChanged = true; } // If status is pending change status to active if ( $conv->status == erLhcoreClassModelMailconvConversation::STATUS_PENDING && $conv->transfer_uid != $currentUser->getUserID() ) { $conv->status = erLhcoreClassModelMailconvConversation::STATUS_ACTIVE; $conv->accept_time = time(); $conv->wait_time = $conv->accept_time - $conv->pnd_time; $conv->user_id = $currentUser->getUserID(); $chatAccepted = true; } if ($conv->transfer_uid > 0) { erLhcoreClassTransfer::handleTransferredChatOpen($conv, $currentUser->getUserID(), erLhcoreClassModelTransfer::SCOPE_MAIL); } if ($chatAccepted \|\| $operatorChanged) { erLhcoreClassMailconvWorkflow::changePersonalMailbox($conv,$conv->user_id); // We update directly as it's the only place // Mails get's re-indexed after conversation update $db = ezcDbInstance::get(); $stmt = $db->prepare('UPDATE `lhc_mailconv_msg` SET `conv_user_id` = :conv_user_id WHERE `conversation_id` = :conversation_id'); $stmt->bindValue(':conversation_id',$conv->id,PDO::PARAM_INT); $stmt->bindValue(':conv_user_id',$conv->user_id,PDO::PARAM_INT); $stmt->execute(); // Assign unassigned mails to present owner $stmt = $db->prepare('UPDATE `lhc_mailconv_msg` SET `user_id` = :user_id WHERE `user_id` = 0 AND `conversation_id` = :conversation_id'); $stmt->bindValue(':conversation_id',$conv->id,PDO::PARAM_INT); $stmt->bindValue(':user_id',$conv->user_id,PDO::PARAM_INT); $stmt->execute(); erLhcoreClassChat::updateActiveChats($conv->user_id); if ($conv->department !== false) { erLhcoreClassChat::updateDepartmentStats($conv->department); } erLhcoreClassMailconvWorkflow::logInteraction($conv->plain_user_name . ' [' . $conv->user_id.'] '.erTranslationClassLhTranslation::getInstance()->getTranslation('module/mailconv','has accepted a mail by clicking reply button.'), $conv->plain_user_name, $conv->id); } $conv->updateThis(); } echo json_encode([ 'intro' => (!empty($signature) && $conv->mailbox->signature_under == 1 ? '<div class="gmail_signature">' . $signature . '</div>' : '') . $prepend, 'user_id' => $conv->user_id, 'is_owner' => (erLhcoreClassUser::instance()->getUserID() == $conv->user_id), 'is_self_reply' => $isSelfReply, 'signature' => (!empty($signature) ? '<div class="gmail_signature">' . $signature . '</div>' : ''), 'signature_under' => ($conv->mailbox->signature_under == 1), 'recipients' => [ 'to' => $message->to_data_array, 'reply' => $replyRecipientsMapped, 'cc' => $message->cc_data_array, 'bcc' => $message->bcc_data_array] ],\JSON_INVALID_UTF8_IGNORE); exit; } else { throw new Exception(erTranslationClassLhTranslation::getInstance()->getTranslation('module/mailconv','No permission to read conversation.')); } } catch (Exception $e) { $tpl = erLhcoreClassTemplate::getInstance('lhchat/errors/adminchatnopermission.tpl.php'); echo $tpl->fetch(); exit; } ?>

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