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<?php header ( 'content-type: application/json; charset=utf-8' ); $itemsID = array(); $itemsTypes = array(); $notificationsTypes = array(); $type = 'pending_chat'; $notification_message_type = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Pending Chat'); $itemsGrouped = []; $returnArray = array(); $validChatGroups = ['bot_chats', 'pending_chat', 'unread_chat', 'transfer_chat', 'transfer_chat_dep','active_chats','active_chat','subject_chats']; $validMailGroups = ['pmails','amails']; if (isset($Params['user_parameters_unordered']['id']) && is_array($Params['user_parameters_unordered']['id'])) { foreach ($Params['user_parameters_unordered']['id'] as $itemNotification) { $partsAlerts = explode('__',$itemNotification); $item = array_shift($partsAlerts); if (is_numeric($item)) { $itemsGrouped[$type][] = (int)$item; if (in_array($type,$validChatGroups)) { $itemsTypes[$item] = $type; $notificationsTypes[$item] = $partsAlerts; if ($type != 'transfer_chat' && $type != 'transfer_chat_dep'){ $itemsID[] = (int)$item; } } } else { $type = $item; } } } $mails = []; if (isset($itemsGrouped['pmails'])) { $itemsMail = erLhcoreClassModelMailconvConversation::getList(array( 'filterin' => array( 'id' => $itemsGrouped['pmails'] ) )); foreach ($itemsMail as $itemMail) { $mails[] = $itemMail->id; $returnArray[] = array( 'nick' => erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','New mail') . ' - ' . $itemMail->from_address, 'msg' => $itemMail->subject, 'nt' => $itemMail->subject, 'last_id_identifier' => 'pmails', 'last_id' => $itemMail->id ); } } if (isset($itemsGrouped['amails'])) { $itemsMail = erLhcoreClassModelMailconvConversation::getList(array( 'filterin' => array( 'id' => $itemsGrouped['amails'] ) )); foreach ($itemsMail as $itemMail) { if (!in_array($itemMail->id,$mails)){ $returnArray[] = array( 'nick' => erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Unresponded mail') . ' - ' . $itemMail->from_address, 'msg' => $itemMail->subject, 'nt' => $itemMail->subject, 'last_id_identifier' => 'amails', 'last_id' => $itemMail->id ); $mails[] = $itemMail->id; } } } if (isset($itemsGrouped['transfer_chat']) \|\| isset($itemsGrouped['transfer_chat_dep'])) { $ids = array_merge((isset($itemsGrouped['transfer_chat']) ? $itemsGrouped['transfer_chat'] : []),(isset($itemsGrouped['transfer_chat_dep']) ? $itemsGrouped['transfer_chat_dep'] : [])); erLhcoreClassChat::validateFilterIn($ids); $db = ezcDbInstance::get(); $stmt = $db->prepare( "SELECT * FROM lh_transfer WHERE chat_id IN (".implode(',',$ids).")"); $stmt->setFetchMode(PDO::FETCH_ASSOC); $stmt->execute(); $rows = $stmt->fetchAll(); $itemsTransferedMailsID = []; foreach ($rows as $row) { // It was chat transfer it can continue as normal chat if ($row['transfer_scope'] == 0) { $itemsID[] = $row['chat_id']; } else { $itemsTransferedMailsID[] = $row['chat_id']; } } if (!empty($itemsTransferedMailsID)){ $itemsMail = erLhcoreClassModelMailconvConversation::getList(array( 'filterin' => array( 'id' => $itemsTransferedMailsID ) )); foreach ($itemsMail as $itemMail) { if (!in_array($itemMail->id,$mails)){ $returnArray[] = array( 'nick' => erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Transferred mail') . ' - ' . $itemMail->from_address, 'msg' => $itemMail->subject, 'nt' => $itemMail->subject, 'last_id_identifier' => 'transferred_mail', 'last_id' => $itemMail->id ); } } } } $items = []; if (!empty($itemsID)){ $items = erLhcoreClassChat::getList(array( 'ignore_fields' => erLhcoreClassChat::$chatListIgnoreField, 'filterin' => array( 'id' => $itemsID ) )); } foreach ($items as $item) { $nick = $item->nick; $department = (string)$item->department; $messageNotification = ''; $forceShow = false; if ($itemsTypes[$item->id] == 'unread_chat') { $notification_message_type = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Unread message'); } elseif ($itemsTypes[$item->id] == 'active_chats') { $notification_message_type = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Alert notification'); $alertText = []; if (isset($notificationsTypes[$item->id])){ foreach ($notificationsTypes[$item->id] as $identifier) { $alert = erLhAbstractModelChatAlertIcon::findOne(array('filter' => array('identifier' => $identifier))); if ($alert instanceof erLhAbstractModelChatAlertIcon) { $alertText[] = $alert->name; } } } $messageNotification = implode("\n",$alertText); $forceShow = true; } elseif ($itemsTypes[$item->id] == 'pending_chat') { $notification_message_type = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Pending Chat'); } elseif ($itemsTypes[$item->id] == 'bot_chats') { $notification_message_type = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Bot Chat'); } elseif ($itemsTypes[$item->id] == 'transfer_chat' \|\| ($itemsTypes[$item->id] == 'transfer_chat_dep')) { if ($item->status == erLhcoreClassModelChat::STATUS_OPERATORS_CHAT) { $notification_message_type = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','New message from operator'); $nick = ''; $department = ''; } else { $notification_message_type = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Transfer Chat'); } } elseif ($itemsTypes[$item->id] == 'subject_chats') { $notification_message_type = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Trigger alert chat!'); } elseif ($itemsTypes[$item->id] == 'active_chat') { if ($item->status == 1 && time() - 10 > ($item->wait_time + ($item->pnd_time > 0 ? $item->pnd_time : $item->time))) { // Chat was accepted more than 10 seconds ago $notification_message_type = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Unread message'); } else { $notification_message_type = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Assigned Chat'); } } $type = $itemsTypes[$item->id]; if ($type == 'active_chat' \|\| $type == 'bot_chats') { $type = 'pending_chat'; } elseif ($type == 'transfer_chat_dep') { $type = 'transfer_chat'; } $titleParts = array_filter(array($notification_message_type, $nick, $department)); // do not show notification if i'm not chat owner and it's already belongs to other user if ($forceShow == false && $item->user_id > 0 && $type != 'transfer_chat' && $item->user_id != $currentUser->getUserID()) { continue; } if ($messageNotification == ''){ $messageNotification = erLhcoreClassChat::getGetLastChatMessagePending($item->id); } $returnArray[] = array( 'nick' => implode(' \| ', $titleParts), 'msg' => $messageNotification, 'nt' => $item->nick, 'last_id_identifier' => $type, 'last_id' => $item->id ); } echo erLhcoreClassChat::safe_json_encode($returnArray); exit(); ?>

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