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<?php erLhcoreClassRestAPIHandler::setHeaders(); if (!empty($_GET) && $_SERVER['REQUEST_METHOD'] === 'GET') { $payload = $_GET; } else { $payload = json_decode(file_get_contents('php://input'),true); } if (isset($payload['vid_id']) && is_numeric($payload['vid_id'])) { $onlineUser = erLhcoreClassModelChatOnlineUser::fetch($payload['vid_id']); } else { $onlineUser = erLhcoreClassModelChatOnlineUser::fetchByVid($payload['vid']); } if (!($onlineUser instanceof erLhcoreClassModelChatOnlineUser) \|\| $onlineUser->vid != $payload['vid']) { erLhcoreClassRestAPIHandler::outputResponse(array('status' => false)); exit; } if (isset($payload['invitation']) && is_numeric($payload['invitation']) && $payload['invitation'] > 0) { $invitationData = erLhAbstractModelProactiveChatInvitation::setInvitation($onlineUser, (int)$payload['invitation']); } // Make conversion if any exists if ($onlineUser->conversion_id > 0) { $conversionUser = erLhAbstractModelProactiveChatCampaignConversion::fetch($onlineUser->conversion_id); if ($conversionUser instanceof erLhAbstractModelProactiveChatCampaignConversion && $conversionUser->invitation_status != erLhAbstractModelProactiveChatCampaignConversion::INV_SHOWN) { $conversionUser->invitation_status = erLhAbstractModelProactiveChatCampaignConversion::INV_SHOWN; $conversionUser->con_time = time(); $conversionUser->saveThis(); } } $outputResponse = array('status' => true); if (($user = $onlineUser->operator_user) !== false) { $outputResponse['invitation_name'] = $outputResponse['name_support'] = $user->name_support; $outputResponse['extra_profile'] = $user->job_title != '' ? htmlspecialchars($user->job_title) : erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Personal assistant'); if (isset($onlineUser->online_attr_system_array['lhc_full_widget'])) { $outputResponse['full_widget'] = 1; } if ($user->has_photo) { $outputResponse['photo'] = $user->photo_path; $outputResponse['photo_title'] = $user->name_support; } } else { $outputResponse['name_support'] = $onlineUser->operator_user !== false ? htmlspecialchars($onlineUser->operator_user->name_support) : (!empty($onlineUser->operator_user_proactive) ? htmlspecialchars($onlineUser->operator_user_proactive) : erTranslationClassLhTranslation::getInstance()->getTranslation('chat/startchat','Live Support')); } if (isset($onlineUser->online_attr_system_array['lhcinv_exp'])) { $outputResponse['inv_expires'] = $onlineUser->online_attr_system_array['lhcinv_exp'] - time(); } $outputResponse['invitation_id'] = $onlineUser->invitation_id; $outputResponse['qinv'] = isset($onlineUser->online_attr_system_array['qinv']); $outputResponse['message'] = erLhcoreClassBBCode::make_clickable(htmlspecialchars($onlineUser->operator_message_front)); $outputResponse['play_sound'] = erLhcoreClassModelChatConfig::fetch('sound_invitation')->current_value == 1; $outputResponse['bubble'] = false; if (isset($payload['theme']) && ($themeId = erLhcoreClassChat::extractTheme($payload['theme'])) !== false) { $theme = erLhAbstractModelWidgetTheme::fetch($themeId); if ($theme instanceof erLhAbstractModelWidgetTheme) { $theme->translate(); if (isset($theme->bot_configuration_array['bubble_style_profile']) && $theme->bot_configuration_array['bubble_style_profile'] == 1) { $outputResponse['bubble'] = true; } if (!isset($outputResponse['photo']) && $theme->operator_image_url !== false) { $outputResponse['photo'] = $theme->operator_image_url; } if ($theme->intro_operator_text != '') { $outputResponse['extra_profile'] = $theme->intro_operator_text; } } } // Bot message as full widget body if ($outputResponse['invitation_id'] > 0) { $invitation = isset($invitationData['variation']) ? $invitationData['variation'] : null; if ($invitation instanceof erLhAbstractModelProactiveChatInvitation && isset($invitation->design_data_array['append_bot']) && $invitation->design_data_array['append_bot'] == 1 && $invitation->bot_id > 0 && $invitation->trigger_id > 0) { if ($onlineUser->has_message_from_operator == false) { $outputResponse['qinv'] = true; } $bot = erLhcoreClassModelGenericBotBot::fetch($invitation->bot_id); if ($bot instanceof erLhcoreClassModelGenericBotBot) { if ($bot->has_photo) { $outputResponse['photo'] = $bot->photo_path; } $outputResponse['name_support'] = $bot->nick; } $tpl = new erLhcoreClassTemplate('lhchat/part/render_intro.tpl.php'); if (isset($theme)) { $tpl->set('theme',$theme); } $chat = new erLhcoreClassModelChat(); $chat->bot = $bot; $chat->gbot_id = $bot->id; $chat->additional_data_array = $onlineUser->online_attr_array; $chat->chat_variables_array = $onlineUser->chat_variables_array; if ($onlineUser->dep_id > 0) { $chat->dep_id = $onlineUser->dep_id; } $tpl->set('chat',$chat); $tpl->set('react',true); $tpl->set('no_wrap_intro',true); $tpl->set('no_br',true); $tpl->set('triggerMessageId',$invitation->trigger_id); $tpl->set('additionalDataArray', $onlineUser->online_attr_array ); $tpl->set('variablesDataArray', $onlineUser->chat_variables_array ); $outputResponse['message_full'] = trim($tpl->fetch()); if (isset($invitation->design_data_array['append_intro_bot']) && $invitation->design_data_array['append_intro_bot'] == 1) { $outputResponse['bot_intro'] = true; } } if ($invitation instanceof erLhAbstractModelProactiveChatInvitation) { if (isset($invitation->design_data_array['close_above_msg']) && $invitation->design_data_array['close_above_msg'] == 1) { $outputResponse['close_above_msg'] = true; } if (isset($invitation->design_data_array['hide_on_open']) && $invitation->design_data_array['hide_on_open'] == true) { $outputResponse['hide_on_open'] = true; } if (isset($invitation->design_data_array['custom_on_click']) && $invitation->design_data_array['custom_on_click'] != '') { $outputResponse['on_click'] = [ 'src' => erLhcoreClassSystem::getHost() . erLhcoreClassDesign::baseurldirect('widgetrestapi/proactiveonclick') .'/' . $invitation->id . '?ts='. md5($invitation->design_data_array['custom_on_click']), 'id' => md5($invitation->design_data_array['custom_on_click']) ]; } if (isset($invitation->design_data_array['full_on_invitation']) && $invitation->design_data_array['full_on_invitation'] == true) { $outputResponse['full_widget'] = true; } if (isset($invitation->design_data_array['photo_left_column']) && $invitation->design_data_array['photo_left_column'] == true) { $outputResponse['photo_left_column'] = true; } if (isset($invitation->design_data_array['hide_op_name']) && $invitation->design_data_array['hide_op_name'] == true) { $outputResponse['hide_op_name'] = true; } if (isset($invitation->design_data_array['hide_op_img']) && $invitation->design_data_array['hide_op_img'] == true && isset($outputResponse['photo'])) { unset($outputResponse['photo']); } if (isset($invitation->design_data_array['message_width']) && is_numeric($invitation->design_data_array['message_width']) && $invitation->design_data_array['message_width'] > 0) { $outputResponse['message_width'] = (int)$invitation->design_data_array['message_width']; } if (isset($invitation->design_data_array['message_bottom']) && is_numeric($invitation->design_data_array['message_bottom']) && $invitation->design_data_array['message_bottom'] > 0) { $outputResponse['message_bottom'] = (int)$invitation->design_data_array['message_bottom']; } if (isset($invitation->design_data_array['message_right']) && is_numeric($invitation->design_data_array['message_right']) && $invitation->design_data_array['message_right'] > 0) { $outputResponse['message_right'] = (int)$invitation->design_data_array['message_right']; } if (isset($invitation->design_data_array['std_header']) && $invitation->design_data_array['std_header'] == true) { $outputResponse['std_header'] = true; } if (isset($invitation->design_data_array['play_sound']) && $invitation->design_data_array['play_sound'] == true) { $outputResponse['play_sound'] = true; } else { $outputResponse['play_sound'] = false; } // Replace images if (strpos($outputResponse['message'],'{proactive_img_') !== false) { $replaceStyleArray = []; for ($i = 1; $i < 5; $i++) { $replaceStyleArray['{proactive_img_' . $i . '}'] = erLhcoreClassSystem::getHost() . $invitation->{'design_data_img_' . $i . '_url'}; } $outputResponse['message'] = str_replace(array_keys($replaceStyleArray), array_values($replaceStyleArray), $outputResponse['message']); } if (isset($invitation->design_data_array['mobile_style']) && $invitation->design_data_array['mobile_style'] != '') { $replaceStyleArray = array(); for ($i = 1; $i < 5; $i++) { $replaceStyleArray['{proactive_img_' . $i . '}'] = erLhcoreClassSystem::getHost() . $invitation->{'design_data_img_' . $i . '_url'}; } $contentCSS = str_replace(array_keys($replaceStyleArray), array_values($replaceStyleArray), $invitation->design_data_array['mobile_style']); $contentCSS = str_replace(array("\n", "\r"), '', $contentCSS); $outputResponse['site_css'] = $contentCSS; $outputResponse['site_css_id'] = md5($contentCSS); } $outputResponse['invitation_name'] = $invitation->name; } } else if (isset($onlineUser->online_attr_system_array['lhc_start_chat']) && $onlineUser->chat_id > 0) { $onlineAttrSystem = $onlineUser->online_attr_system_array; unset($onlineAttrSystem['lhc_start_chat']); $onlineUser->online_attr_system_array = $onlineAttrSystem; $onlineUser->online_attr_system = json_encode($onlineAttrSystem); $onlineUser->updateThis(array('update' => array('online_attr_system'))); $chat = $onlineUser->chat; if ($chat instanceof erLhcoreClassModelChat && in_array($chat->status,array(erLhcoreClassModelChat::STATUS_ACTIVE_CHAT,erLhcoreClassModelChat::STATUS_PENDING_CHAT))) { $outputResponse['chat_id'] = $onlineUser->chat_id; $outputResponse['chat_hash'] = $onlineUser->chat->hash; $message_id_first = (int)erLhcoreClassModelmsg::getCount(['limit' => 1, 'sort' => 'id ASC', 'filter' => ['user_id' => 0, 'chat_id' => $onlineUser->chat_id]],'count','id','id'); if ($message_id_first == 0) { // Sometimes action can be a button click without saving visitor message, in this scenario there is no visitor message $message_id_first = (int)erLhcoreClassModelmsg::getCount(['limit' => 1, 'offset' => 1, 'sort' => 'id ASC', 'filter' => ['chat_id' => $onlineUser->chat_id]],'count','id','id'); } $outputResponse['message_id_first'] = $message_id_first; } } // Show previous messages for invitation also if (isset($theme) && isset($theme->bot_configuration_array['prev_msg']) && $theme->bot_configuration_array['prev_msg'] == true) { $previousChat = erLhcoreClassModelChat::findOne(array('sort' => 'id DESC', 'limit' => 1, 'filter' => array('online_user_id' => $onlineUser->id))); if ($previousChat instanceof erLhcoreClassModelChat) { if ($previousChat->has_unread_op_messages == 1) { $previousChat->unread_op_messages_informed = 0; $previousChat->has_unread_op_messages = 0; $previousChat->unanswered_chat = 0; $previousChat->updateThis(array('update' => array('unread_op_messages_informed','has_unread_op_messages','unanswered_chat'))); } $tpl = erLhcoreClassTemplate::getInstance( 'lhchat/previous_chat.tpl.php'); $tpl->set('messages', erLhcoreClassChat::getPendingMessages((int)$previousChat->id, 0)); $tpl->set('chat',$previousChat); $tpl->set('sync_mode',''); $tpl->set('async_call',true); $tpl->set('theme',$theme); $tpl->set('react',true); $outputResponse['prev_msg'] = $tpl->fetch(); } } if ( strpos($outputResponse['message'],'{operator}') !== false \|\| strpos($outputResponse['message'],'{operator_name}') !== false ) { $outputResponse['message'] = str_replace('{operator}',$outputResponse['name_support'], $outputResponse['message']); // Update operator message so once chat is started it will have correct message. $onlineUser->operator_message = str_replace('{operator}', $outputResponse['name_support'], $onlineUser->operator_message); if ($onlineUser->operator_user !== false) { $outputResponse['message'] = str_replace('{operator_name}', $onlineUser->operator_user->name, $outputResponse['message']); $onlineUser->operator_message = str_replace('{operator_name}', $onlineUser->operator_user->name, $onlineUser->operator_message); } else { $outputResponse['message'] = str_replace('{operator_name}', '', $outputResponse['message']); $onlineUser->operator_message = str_replace('{operator_name}', '', $onlineUser->operator_message); } $onlineUser->updateThis(['update' => ['operator_message']]); } if (!isset($outputResponse['invitation_name'])) { $outputResponse['invitation_name'] = 'Manual'; } erLhcoreClassChatEventDispatcher::getInstance()->dispatch('widgetrestapi.getinvitation',array('output' => & $outputResponse, 'ou' => $onlineUser, 'theme' => (isset($theme) ? $theme : null))); erLhcoreClassRestAPIHandler::outputResponse($outputResponse); exit; ?>

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