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<?php try { erLhcoreClassRestAPIHandler::validateRequest(); if (!erLhcoreClassRestAPIHandler::hasAccessTo('lhchat', 'use')) { throw new Exception('You do not have permission. `lhchat`, `use` is required.'); } $chat = erLhcoreClassModelChat::fetch((int)$_GET['chat_id']); // Try to find chat in archive if (!($chat instanceof erLhcoreClassModelChat)) { $chatData = erLhcoreClassChatArcive::fetchChatById((int)$_GET['chat_id']); if (!($chatData['chat'] instanceof erLhcoreClassModelChatArchive)) { throw new Exception(erTranslationClassLhTranslation::getInstance()->getTranslation('lhrestapi/validation', 'Could not find chat by chat_id!')); } else { $chat = $chatData['chat']; $chat->archive = $chatData['archive']; } } else { $chat->archive = null; } if (erLhcoreClassRestAPIHandler::hasAccessToRead($chat) == true) { $saveChat = false; if (isset($_GET['workflow']) && $_GET['workflow'] == true && $chat->archive === null) { // Auto responder if ($chat->status == erLhcoreClassModelChat::STATUS_PENDING_CHAT && $chat->wait_timeout_send <= 0 && $chat->wait_timeout > 0 && !empty($chat->timeout_message) && (time() - $chat->time) > ($chat->wait_timeout($chat->wait_timeout_repeat-(abs($chat->wait_timeout_send))))) { $errors = array(); erLhcoreClassChatEventDispatcher::getInstance()->dispatch('chat.before_auto_responder_triggered',array('chat' => & $chat, 'errors' => & $errors)); if (empty($errors)) { erLhcoreClassChatWorkflow::timeoutWorkflow($chat); } else { $msg = new erLhcoreClassModelmsg(); $msg->msg = erTranslationClassLhTranslation::getInstance()->getTranslation('chat/adminchat','Auto responder got error').': '.implode('; ', $errors); $msg->chat_id = $chat->id; $msg->user_id = -1; $msg->time = time(); if ($chat->last_msg_id < $msg->id) { $chat->last_msg_id = $msg->id; } erLhcoreClassChat::getSession()->save($msg); } } if ($chat->status == erLhcoreClassModelChat::STATUS_PENDING_CHAT && $chat->transfer_if_na == 1 && $chat->transfer_timeout_ts < (time()-$chat->transfer_timeout_ac) ) { $canExecuteWorkflow = true; if (erLhcoreClassModelChatConfig::fetch('pro_active_limitation')->current_value >= 0) { if ($chat->department !== false && $chat->department->department_transfer_id > 0) { $canExecuteWorkflow = erLhcoreClassChat::getPendingChatsCountPublic($chat->department->department_transfer_id) <= erLhcoreClassModelChatConfig::fetch('pro_active_limitation')->current_value; } } if ($canExecuteWorkflow == true) { erLhcoreClassChatWorkflow::transferWorkflow($chat); } } if ($chat->reinform_timeout > 0 && $chat->unread_messages_informed == 0 && $chat->has_unread_messages == 1 && (time()-$chat->last_user_msg_time) > $chat->reinform_timeout) { $department = $chat->department; if ($department !== false) { $options = $department->inform_options_array; erLhcoreClassChatWorkflow::unreadInformWorkflow(array('department' => $department,'options' => $options),$chat); } } } // Operator typing if ( $chat->is_operator_typing == true) { erLhcoreClassChatEventDispatcher::getInstance()->dispatch('chat.syncuser.operator_typing',array('chat' => & $chat)); if ($chat->operator_typing_user !== false) { \LiveHelperChat\Models\Departments\UserDepAlias::getAlias(array('scope' => 'typing', 'chat' => $chat)); } $ott = ($chat->operator_typing_user !== false) ? $chat->operator_typing_user->name_support . ' ' . erTranslationClassLhTranslation::getInstance()->getTranslation('chat/chat','is typing now...') : erTranslationClassLhTranslation::getInstance()->getTranslation('chat/chat','Operator is typing now...'); } elseif ($chat->is_operator_typing == false) { $ott = ''; } $lastMessageId = isset($_GET['last_message_id']) ? (int)$_GET['last_message_id'] : 0; if ($chat->archive === null) { $messages = erLhcoreClassChat::getPendingMessages($chat->id, $lastMessageId); } else { $messages = erLhcoreClassChatArcive::getPendingMessages($chat->id, $lastMessageId); } if (isset($_GET['ignore_system_messages']) && ($_GET['ignore_system_messages'] == 'true' \|\| $_GET['ignore_system_messages'] == '1')) { foreach ($messages as $key => $data) { if ($data['user_id'] == -1) { unset($messages[$key]); } $lastMessageId = $data['id']; } } // Extract media within message if required if (isset($_GET['extract_media']) && ($_GET['extract_media'] == 'true' \|\| $_GET['extract_media'] == '1')) { foreach ($messages as $key => $msg) { $matches = array(); $msg_text_cleaned = $msg['msg']; preg_match_all('/\[file="?(.?)"?\]/', $msg_text_cleaned, $matches); $media = array(); foreach ($matches[1] as $index => $body) { $parts = explode('_', $body); $fileID = $parts[0]; $hash = $parts[1]; try { $file = erLhcoreClassModelChatFile::fetch($fileID); if (is_object($file) && $hash == $file->security_hash) { $url = erLhcoreClassSystem::getHost() . erLhcoreClassDesign::baseurldirect('file/downloadfile') . "/{$file->id}/{$hash}"; $media[] = array( 'id' => $file->id, 'size' => $file->size, 'upload_name' => $file->upload_name, 'type' => $file->type, 'extension' => $file->extension, 'hash' => $hash, 'url' => $url, ); $msg_text_cleaned = str_replace($matches[0][$index],'',$msg_text_cleaned); } } catch (Exception $e) { } } // Set message text to empty if only file was send if (trim($msg_text_cleaned) == '' && isset($_GET['remove_media']) && ($_GET['remove_media'] == 'true' \|\| $_GET['remove_media'] == '1') ) { $messages[$key]['msg'] = ''; } $messages[$key]['media'] = $media; } } $checkStatus = false; // Closed $closed = false; if ($chat->status == erLhcoreClassModelChat::STATUS_CLOSED_CHAT) { $closed = true; } if (isset($_GET['workflow']) && $_GET['workflow'] == true) { if ($chat->status_sub == erLhcoreClassModelChat::STATUS_SUB_OWNER_CHANGED) { $checkStatus = true; $chat->status_sub = erLhcoreClassModelChat::STATUS_SUB_DEFAULT; $saveChat = true; } } if ($chat->status_sub == erLhcoreClassModelChat::STATUS_SUB_SURVEY_SHOW) { $closed = true; } if ($chat->status_sub == erLhcoreClassModelChat::STATUS_SUB_CONTACT_FORM) { $checkStatus = true; } if (isset($_GET['workflow']) && $_GET['workflow'] == true) { if ($chat->operation != '') { $operation = explode("\n", trim($chat->operation)); $chat->operation = ''; $saveChat = true; } } if (isset($_GET['workflow']) && $_GET['workflow'] == true) { if ($chat->user_status != 0) { $chat->user_status = 0; $saveChat = true; } if ($chat->has_unread_op_messages == 1) { $chat->unread_op_messages_informed = 0; $chat->has_unread_op_messages = 0; $saveChat = true; } } if ($saveChat === true) { $chat->updateThis(); } if (isset($_GET['as_html']) && ($_GET['as_html'] == 'true' \|\| $_GET['as_html'] == '1')) { foreach ($messages as $key => $msg) { $messages[$key]['msg'] = erLhcoreClassBBCode::make_clickable(htmlspecialchars($msg['msg']), array('sender' => $msg['user_id'])); } } if (isset($_GET['file_as_link']) && ($_GET['file_as_link'] == 'true' \|\| $_GET['file_as_link'] == '1')) { foreach ($messages as $key => $msg) { $messages[$key]['msg'] = erLhcoreClassBBCodePlain::make_clickable($msg['msg'], array('sender' => $msg['user_id'])); } } if (isset($_GET['meta_parse']) && ($_GET['meta_parse'] == 'true' \|\| $_GET['meta_parse'] == '1')) { foreach ($messages as $key => $msg) { if ($messages[$key]['msg'] == '') { $metaMessage = json_decode($messages[$key]['meta_msg'],true); if (is_array($metaMessage) && isset($metaMessage['content']) && is_array($metaMessage['content'])) { if (isset($metaMessage['content']['text_conditional']['full_op'])) { $messages[$key]['msg'] = trim(preg_replace('/\[button_action=not_insult\](.*)\[\/button_action\]/is','',$metaMessage['content']['text_conditional']['full_op'])); } } } } } if (isset($_GET['remove_bbcode']) && ($_GET['remove_bbcode'] == 'true' \|\| $_GET['remove_bbcode'] == '1')) { foreach ($messages as $key => $msg) { if ($messages[$key]['msg'] != '') { $messages[$key]['msg'] = erLhcoreClassBBCodePlain::make_clickable($messages[$key]['msg'], array('sender' => $msg['user_id'])); } } } erLhcoreClassRestAPIHandler::outputResponse(array( 'error' => false, 'result' => array( 'messages' => array_values($messages), 'ot' => $ott, 'closed' => $closed, 'check_status' => $checkStatus, 'lmid' => $lastMessageId ) )); } else { throw new Exception(erTranslationClassLhTranslation::getInstance()->getTranslation('lhrestapi/validation', 'You do not have permission to read this chat!')); } } catch (Exception $e) { echo erLhcoreClassRestAPIHandler::outputResponse(array( 'error' => true, 'result' => $e->getMessage() )); } exit();

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