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<?php #[\AllowDynamicProperties] class erLhcoreClassModelMailconvMessage { use erLhcoreClassDBTrait; public static $dbTable = 'lhc_mailconv_msg'; public static $dbTableId = 'id'; public static $dbSessionHandler = 'erLhcoreClassMailconv::getSession'; public static $dbSortOrder = 'DESC'; public function getState() { return array( 'id' => $this->id, 'status' => $this->status, 'conversation_id' => $this->conversation_id, 'conversation_id_old' => $this->conversation_id_old, 'mailbox_id' => $this->mailbox_id, 'body' => (string)$this->body, 'alt_body' => (string)$this->alt_body, 'message_id' => $this->message_id, 'in_reply_to' => $this->in_reply_to, 'subject' => $this->subject, 'references' => $this->references, 'ctime' => $this->ctime, 'date' => $this->date, 'udate' => $this->udate, 'flagged' => $this->flagged, 'recent' => $this->recent, 'msgno' => $this->msgno, 'uid' => $this->uid, 'size' => $this->size, 'from_host' => $this->from_host, 'from_name' => $this->from_name, 'from_address' => $this->from_address, 'sender_host' => $this->sender_host, 'sender_name' => $this->sender_name, 'sender_address' => $this->sender_address, 'to_data' => $this->to_data, 'reply_to_data' => $this->reply_to_data, 'cc_data' => $this->cc_data, 'bcc_data' => $this->bcc_data, // These attributes in compare to conversation is set only once and never changes afterwards 'response_time' => $this->response_time, 'cls_time' => $this->cls_time, 'wait_time' => $this->wait_time, 'accept_time' => $this->accept_time, 'interaction_time' => $this->interaction_time, 'lr_time' => $this->lr_time, 'conv_duration' => $this->conv_duration, 'user_id' => $this->user_id, 'conv_user_id' => $this->conv_user_id, 'response_type' => $this->response_type, 'dep_id' => $this->dep_id, 'mb_folder' => $this->mb_folder, 'has_attachment' => $this->has_attachment, 'rfc822_body' => $this->rfc822_body, 'delivery_status' => $this->delivery_status, 'undelivered' => $this->undelivered, 'priority' => $this->priority, 'lang' => $this->lang, 'message_hash' => $this->message_hash, 'opened_at' => $this->opened_at, 'is_external' => $this->is_external, ); } public function __toString() { return $this->subject; } public function beforeSave() { if ($this->ctime == 0) { $this->ctime = time(); } if ($this->message_hash == '' && $this->message_id != ''){ $this->message_hash = sha1($this->message_id); } } public function afterSave($params = array()) { erLhcoreClassChatEventDispatcher::getInstance()->dispatch('mail.message.after_save',array( 'message' => & $this )); } public function afterUpdate($params = array()) { erLhcoreClassChatEventDispatcher::getInstance()->dispatch('mail.message.after_update',array( 'message' => & $this )); } public function afterRemove() { erLhcoreClassChatEventDispatcher::getInstance()->dispatch('mail.message.after_remove',array( 'message' => & $this )); } public function beforeRemove() { // Files $files = $this->is_archive === false ? erLhcoreClassModelMailconvFile::getList(['filter' => ['message_id' => $this->id]]) : \LiveHelperChat\Models\mailConv\Archive\File::getList(['filter' => ['message_id' => $this->id]]); foreach ($files as $file) { $file->removeThis(); } // Message subjects $messageSubjects = $this->is_archive === false ? erLhcoreClassModelMailconvMessageSubject::getList(['filter' => ['message_id' => $this->id]]) : \LiveHelperChat\Models\mailConv\Archive\MessageSubject::getList(['filter' => ['message_id' => $this->id]]); foreach ($messageSubjects as $messageSubject) { $messageSubject->removeThis(); } if ($this->ignore_imap === false) { erLhcoreClassMailconvParser::purgeMessage($this); } } public function __get($var) { switch ($var) { case 'ctime_front': case 'udate_front': case 'accept_time_front': case 'cls_time_front': case 'lr_time_front': case 'opened_at_front': $varObj = str_replace('_front','',$var); $value = $this->{$varObj}; if ($value > 0) { $this->$var = date('Ymd') == date('Ymd', $value) ? date(erLhcoreClassModule::$dateHourFormat, $this->{$varObj}) : date(erLhcoreClassModule::$dateDateHourFormat, $this->{$varObj}); } else { $this->$var = null; } return $this->$var; case 'udate_ago': $varObj = str_replace('_ago','',$var); $this->$var = erLhcoreClassChat::formatSeconds(time() - $this->$varObj, true); break; case 'department': $this->department = erLhcoreClassModelDepartament::fetch($this->dep_id); return $this->department; case 'conversation': return $this->conversation = $this->is_archive === false ? erLhcoreClassModelMailconvConversation::fetch($this->conversation_id) : \LiveHelperChat\Models\mailConv\Archive\Conversation::fetch($this->conversation_id); case 'conv_duration_front': $this->conv_duration_front = $this->conv_duration > 0 ? erLhcoreClassChat::formatSeconds($this->conv_duration) : 0; return $this->conv_duration_front; case 'body_front': if ($this->body != '') { $body = $this->body; foreach ($this->files as $file) { if ($file->content_id != '') { $body = str_replace('cid:' . $file->content_id,erLhcoreClassSystem::getHost() . erLhcoreClassDesign::baseurl('mailconv/inlinedownload') .'/' . $file->id . '/' . $this->conversation_id, $body); } } $this->body_front = erLhcoreClassMailconvHTMLParser::getHTMLPreview($body); } else { $this->body_front = nl2br(htmlspecialchars($this->alt_body)); } return $this->body_front; case 'body_subject_index': $this->body_subject_index = $this->subject . ' '. strip_tags($this->body) .' '. $this->alt_body; return $this->body_subject_index; case 'user': $this->user = false; if ($this->user_id > 0) { try { $this->user = erLhcoreClassModelUser::fetch($this->user_id,true); } catch (Exception $e) { $this->user = false; } } return $this->user; case 'mailbox': $this->mailbox = null; if ($this->mailbox_id > 0) { $this->mailbox = erLhcoreClassModelMailconvMailbox::fetch($this->mailbox_id, true); } return $this->mailbox; case 'plain_user_name': $this->plain_user_name = false; if ($this->user !== false) { $this->plain_user_name = (string)$this->user->name_support; } return $this->plain_user_name; case 'wait_time_pending': $this->wait_time_pending = $this->wait_time > 0 ? erLhcoreClassChat::formatSeconds($this->wait_time) : erLhcoreClassChat::formatSeconds(time() - $this->ctime); return $this->wait_time_pending; case 'wait_time_response': $this->wait_time_response = $this->response_time > 0 ? erLhcoreClassChat::formatSeconds($this->response_time) : erLhcoreClassChat::formatSeconds(time() - $this->accept_time); return $this->wait_time_response; case 'interaction_time_duration': $this->interaction_time_duration = $this->interaction_time > 0 ? erLhcoreClassChat::formatSeconds($this->interaction_time) : null; return $this->interaction_time_duration; case 'files': $this->files = $this->is_archive === false ? erLhcoreClassModelMailconvFile::getList(['filter' => ['message_id' => $this->id]]) : \LiveHelperChat\Models\mailConv\Archive\File::getList(['filter' => ['message_id' => $this->id]]); return $this->files; case 'attachments': $this->attachments = []; foreach ($this->files as $file) { if (strtolower($file->disposition) == 'attachment' \|\| (strtolower($file->disposition) == 'inline' && ($file->content_id == '' \|\| strpos($this->body,'cid:' . $file->content_id) === false))) { if ($file->content_id == '' \|\| !in_array($file->extension,['jpg','jpeg','png','bmp','gif']) \|\| strpos($this->body,'cid:' . $file->content_id) === false) { $this->attachments[] = [ 'id' => $file->id, 'name' => $file->name, 'description' => $file->description, 'download_url' => erLhcoreClassDesign::baseurl('mailconv/inlinedownload') . '/' . $file->id . '/' . $this->conversation_id, 'is_image' => in_array($file->extension,['jpg','jpeg','png','bmp','gif']) ]; } } } return $this->attachments; case 'subjects': $messageSubjects = $this->is_archive === false ? erLhcoreClassModelMailconvMessageSubject::getList(['filter' => ['message_id' => $this->id]]) : \LiveHelperChat\Models\mailConv\Archive\MessageSubject::getList(['filter' => ['message_id' => $this->id]]); $ids = []; $this->subjects = []; foreach ($messageSubjects as $messageSubject) { $ids[] = $messageSubject->subject_id; } if (!empty($ids)) { $this->subjects = array_values(erLhAbstractModelSubject::getList(['filterin' => ['id' => $ids]])); } return $this->subjects; case 'to_data_array': case 'reply_to_data_array': case 'cc_data_array': case 'bcc_data_array': $varObj = str_replace('_array','',$var); $this->$var = []; $data = $this->$varObj; if ($data != '') { $items = json_decode($data,true); $itemsFormatted = []; foreach ($items as $mail => $mailTitle) { if ($this->sensitive === true) { if ($this->response_type == self::RESPONSE_INTERNAL) { if ($varObj == 'to_data') { $mail = \LiveHelperChat\Helpers\Anonymizer::maskEmail($mail); } } elseif ($varObj == 'reply_to_data') { $mail = \LiveHelperChat\Helpers\Anonymizer::maskEmail($mail); } } $itemsFormatted[] = ['email' => $mail, 'name' => $mailTitle]; } $this->$var = $itemsFormatted; } return $this->$var; case 'delivery_status_keyed': case 'to_data_keyed': case 'reply_to_data_keyed': case 'cc_data_keyed': case 'bcc_data_keyed': $varObj = str_replace('_keyed','',$var); $this->$var = []; $data = $this->$varObj; if ($data != '') { $this->$var = json_decode($data,true); } return $this->$var; case 'to_data_front': case 'reply_to_data_front': case 'cc_data_front': case 'bcc_data_front': $varObj = str_replace('_front','',$var); $this->$var = ''; $data = $this->$varObj; if ($data != '') { $items = json_decode($data,true); $itemsFormatted = []; foreach ($items as $mail => $mailTitle) { if ($this->sensitive === true) { if ($this->response_type == self::RESPONSE_INTERNAL) { if ($varObj == 'to_data') { $mail = \LiveHelperChat\Helpers\Anonymizer::maskEmail($mail); } } elseif ($varObj == 'reply_to_data') { if ($mail == $mailTitle) { $mailTitle = \LiveHelperChat\Helpers\Anonymizer::maskEmail($mailTitle); } $mail = \LiveHelperChat\Helpers\Anonymizer::maskEmail($mail); } } $itemsFormatted[] = trim($mailTitle . ' <' . $mail . '>'); } $this->$var = implode(', ', $itemsFormatted); } return $this->$var; default: ; break; } } public function setSensitive($sensitive) { $this->sensitive = $sensitive; if ($this->response_type !== self::RESPONSE_INTERNAL && $this->from_name == $this->from_address) { $this->from_name = \LiveHelperChat\Helpers\Anonymizer::maskEmail($this->from_name); } } const STATUS_PENDING = 0; const STATUS_ACTIVE = 1; const STATUS_RESPONDED = 2; const ATTACHMENT_EMPTY = 0; const ATTACHMENT_INLINE = 1; const ATTACHMENT_FILE = 2; const ATTACHMENT_MIX = 3; private $sensitive = false; public $id = NULL; public $status = self::STATUS_PENDING; public $mailbox_id = 0; public $is_external = 0; public $conversation_id = 0; public $conversation_id_old = 0; public $message_id = ''; public $in_reply_to = ''; public $references = ''; public $subject = ''; public $body = ''; public $alt_body = ''; public $ctime = 0; public $date = ''; public $udate = 0; public $size = 0; public $uid = 0; public $msgno = 0; public $recent = 0; public $flagged = 0; public $from_host = ''; public $from_name = ''; public $from_address = ''; public $sender_host = ''; public $sender_name = ''; public $sender_address = ''; public $to_data = ''; public $reply_to_data = ''; public $cc_data = ''; public $bcc_data = ''; // Mailbox folder. We need to know it while moving or deleting mail. public $mb_folder = ''; // Logical attributes public $response_time = 0; // How long chat was in accepted state before it was responded. public $cls_time = 0; // Time conversation was closed. public $wait_time = 0; // how long chat was in pending before it was accepted. pnd_time - accept_time // Time when chat was accepted. // During sync our send messages get's accept_time as soon they were received // Accept time is the one operator opens in public $accept_time = 0; // Is time between the agent accepting a and closing e-chat. public $interaction_time = 0; // How long visitor had to wait for an answer // Raw time un-till response was send public $conv_duration = 0; public $lr_time = 0; // Last response time by operator. When was the last message send based on this message public $user_id = 0; // User who has accepted public $conv_user_id = 0; // Conversation owner public $dep_id = 0; // User who has accepted const RESPONSE_UNRESPONDED = 0; // Normal response by sending mail back. const RESPONSE_NOT_REQUIRED = 1; // Visitor just send thank you message. const RESPONSE_INTERNAL = 2; // We have send this message as reply or forward const RESPONSE_NORMAL = 3; // To this message was responded by us. public $response_type = self::RESPONSE_UNRESPONDED; // Normal mail based response public $has_attachment = self::ATTACHMENT_EMPTY; public $rfc822_body = ''; public $delivery_status = ''; public $undelivered = 0; public $priority = 0; public $lang = ''; public $message_hash = ''; public $opened_at = 0; public $is_archive = false; public $ignore_imap = false; } ?>

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