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<?php if ($context == 'emailtemplates') : ?> <p>HTML E-mail templates at the moment are supported only for closed chat notification e-mail.</p> <ul> <li><code class="fs12">{head_html}{/head_html}</code> If you are sending HTML e-mail defined this variables. We will automatically start sending HTML e-mails instead of plain ones.</li> <li><code class="fs12">{footer_html}{/footer_html}</code> Define footer for e-mail HTML templates.</li> <li><code class="fs12">{visitor_name_html}<?php echo htmlspecialchars('<span style="background-color:rgb(244,204,204)">{val}</span>');?>{/visitor_name_html}</code> <b>Visitor name HTML template</b></li> <li><code class="fs12">{bot_name_html}<?php echo htmlspecialchars('<span style="background-color:rgb(182,215,168)">{val}</span></b>');?>{/bot_name_html}</code> <b>Bot name HTML template</b></li> <li><code class="fs12">{bot_attr_html}<?php echo htmlspecialchars('<span style="color:#857979">{val}</span>');?>{/bot_attr_html}</code> <b>Bot sub-action HTML template (operator typing, text area hidden etc.)</b></li> <li><code class="fs12">{operator_name_html}<?php echo htmlspecialchars('<span style="background-color:rgb(170,229,255)">{val}</span>');?>{/operator_name_html}</code> <b>Operator name HTML template</b></li> <li><code class="fs12">{system_name_html} echo htmlspecialchars('<span style="background-color:rgb(255,242,204)">{val}</span>');?>{/system_name_html}</code> <b>System name HTML template</b></li> <li><code class="fs12">{bot_button_html}[<?php echo htmlspecialchars('<span style="color:#0b5394;font-weight:bold">{val}</span>');?>]{/bot_button_html}</code> <b>Bot button HTML template</b></li> <li><code class="fs12">{msg_date_html}<?php echo htmlspecialchars('<small>[{val}]</small>');?>{/msg_date_html}</code> <b>Date attribute HTML wrapper</b></li> </ul> <label>HTML E-Mail template you can use as sample. Copy it and paste as e-mail template.</label> <textarea class="fs11 form-control" rows="15"><?php echo htmlspecialchars('{head_html} <!doctype html> <html> <head> <meta name="viewport" content="width=device-width, initial-scale=1.0"/> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" /> <title>Chat was closed</title> </head> <body> {/head_html} {visitor_name_html}<span style="background-color:rgb(244,204,204)">{val}</span>{/visitor_name_html} {bot_name_html}<span style="background-color:rgb(182,215,168)">{val}</span></b>{/bot_name_html} {bot_attr_html}<span style="color:#857979">{val}</span>{/bot_attr_html} {operator_name_html}<span style="background-color:rgb(170,229,255)">{val}</span>{/operator_name_html} {system_name_html}<span style="background-color:rgb(255,242,204)">{val}</span>{/system_name_html} {bot_button_html}[<span style="color:#0b5394;font-weight:bold">{val}</span>]{/bot_button_html} {msg_date_html}<small>[{val}]</small>{/msg_date_html} Hello, {operator} has closed a chat Name: {name} Email: {email} Phone: {phone} Department: {department} Country: {country} City: {city} IP: {ip} Created: {created} User left: {user_left} Waited: {waited} Chat duration: {chat_duration} Message: {message} Additional data, if any: {additional_data} URL of page from which user has send request: {url_request} Survey: {survey} Sincerely, Live Support Team {footer_html} </body> </html> {/footer_html}')?></textarea> <?php endif; ?>
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